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[RESOLVED] Known Issues: June 25, 2018
Greetings, Saviors. The following issues have been recently reported: 1) [RESOLVED] Incorrect Instanced Dungeon Bonus - Over the past weekend (June 23-24, 2018), instanced dungeons in the game dropped an additional Silver bonus upon being completed. This bonus is part of a weekend event that is being released this week (details announced later today), but some of the event data was incorrectly added to the game too soon. We apologize for the misunderstandings caused by this issue. The bonus will be applied as intended during the event weekends (please see the event announcement later today for more details). Thank you. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[UPDATE] TOStory Event
Greetings Saviors! GM prepared a special event for Saviors! Let's share your own precious memories in the Tree of Savior with us. Period From September 26, 2023 To October 15, 2023 Who can Participate - Saviors of [NA] Klaipeda, [EU] Fedimian, [SA] Silute How to participate STEP 1 Think about all the experiences you've had in the Tree of Savior and send us your story! Whether it's happy or sad, any memories that were precious to you are possible. STEP 2 Click the [Link] to send your story to the GMs! Please Note: - The amount of writing must be at least 4 lines. - Please send your own story. - Swearing and abusive language is prohibited. - Commercial writing is prohibited. STEP 3 All participants will receive the Fruit Speech Bubble Selection Box, and the user selected from each server as the Best Storyteller will receive 300TP! - 1 Best Storyteller will be selected per server, voted by the GMs! - The gifts for participants are as follows: Rank Item Quantity Trade Best Storyteller 300TP 3 (1 for each server) - All participants Fruit Speech Bubble Selection Box 1 Team Storage Only ※ Fruit Speech Bubble Selection Box : Item Quantity Trade Kiwi Speech Bubble (30 Days) 1 Team Storage Only Orange Speech Bubble (30 Days) 1 Team Storage Only Melon Speech Bubble (30 Days) 1 Team Storage Only Lemon Speech Bubble (30 Days) 1 Team Storage Only Important - Items from the event can only be moved to Team Storage. - Fruit Speech Bubble Selection Box is 30 days timed item. - Items will be given to the mailbox on October 17th during the maintenance. - Best Storyteller will be announced on October 17th. Thank you! all the Saviors who have participated in the event~ :) We really enjoyed all the heart warming stories and how much everyone loves TOS. All the rewards have been sent to your mailbox! [Best Stroyteller] for each server are as follows : - NA : Narcissus - EU : Cherrywell - SA : Winderie
2023 GM's Valentine Gift
Hello everyone:) GM has brought some chocolates for Valentine's Day! Happy Valentine's Day saviors:) Event Period From February 14, 2023 To February 20, 2023 Who Can Participate - Every savior How to Participate - Log in to TOS each day and receive Even Sweeter Valentine Chocolate x5 from the Mailbox! - A special Emote: Sorscha (Gear Up) will be given when logging in on February 14! (This is only given once on February 14, 2023) ※ Emote: Sorscha (Gear Up): ※ The chocolate given each day can only be obtained on that day. - Effect of using Even Sweeter Valentine Chocolate: EXP gains +10%, Max HP +1000, recovers 200 HP/100 SP every 10 seconds for 30 minutes, Looting Chance by 300. Up to 5 can be stacked at a time. Important - Even Sweeter Valentine Chocolate will be deleted during the scheduled maintenance on March 7, 2023.
[UPDATE] Patch without Maintenance on April 26, 2023
Greetings Savior, On Wednesday, April 26, several patches went live to fix the game. Please note that this was applied to the game immediately, without the need for a separate patch download. [KST 17:45] - Fixed the issue that the clear record of the Wailing Graveyard is not recorded normally - Current ranking of the Wailing Graveyard is reset [KST 18:36] - W Server Only - The spawn location of the Follower monsters in the System messages is only written in Korean. Thank you.
Official Forum Maintenance - August 20, 2020
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 August 20, 2020 - 23:00 August 20, 2020 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Official Forum Maintenance - October 31, 2017
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 October 31, 2017 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Compensation Regarding the Unexpected Closure of Event
Greetings, Saviors! Due to the Temporary Maintenance on September 19, 2022, we will be giving out the compensations as follows. A. GM's September Surprise Gift Box Event - The saviors who received the event reward at least once will be given the box of the day after the box they received during the scheduled maintenance on September 27, 2022. - The item(s) will be given via Market Retrieve Tab. ex1) Saviors who received GM's Surprise Gift Box - Day 6: GM's Surprise Gift Box - Day 7 + [Event] Neon Hanaming ex2) Saviors who received GM's Surprise Gift Box - Day 1: GM's Surprise Gift Box - Day 2 B. Expired Items of Kingdom Reconstruction's Supply Event - Items with the [Harmony] header, which has purchased from Kingdom Reconstruction's Supply Event Shop and the expired during the temporary ~ scheduled maintenance, will be given again during the scheduled maintenance on September 27, 2022. - These items can be used for a week and will expire during the scheduled maintenance on October 4, 2022. - The item(s) will be given via Market Retrieve Tab. ※ Please note that the schedule and the details of how the compensation is given can be changed. Thank you for your patience and understanding. Regards, IMC staff
Patch Note Preview: October 16~17, 2023
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (October 17, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Known Issue: May 7, 2021
Greetings Savior, The following situation has come to our attention. - Attribute Point Box (Rank B) is appearing for the 150 open count reward. Please submit a ticket if you have received Attribute Point Box (Rank B) for a 150 count reward. We will exchange it with Attribute Point Box (Rank A) if you haven't used the item or send you 3 Attribute Point 1,000 if you have used the item. This issue will be fixed on the scheduled maintenance on May 11, 2021. Thank you for your patience and understanding. Regards, IMC staff