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Official Forum Maintenance 18 Dec 2018
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EST) 21:30 - 22:00 Jan 03, 2019 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Temporary Maintenance Notice - January 3, 2019
Greetings Saviors, We will be holding a temporary maintenance to resolve the issues with Instanced Dungeon Entries resets on Telsiai and Silute servers. This maintenance is expected to take place on the following schedule: [SGT] 05:00 PM - 05:30 PM [BRST] 07:00 AM - 07:30 AM Note that this maintenance will affect TELSIAI AND SILUTE SERVERS only. We will update this announcement once the maintenance is complete. The following items will be issued as compensation for the temporary maintenance to all Telsiai and Silute users: - EXP Tome (14 days) x1 - Instanced Dungeon Reset Voucher (14 days) x3 - Saalus Mission One Entry Voucher (5 days) x3 Our most sincere apologies for the inconvenience and confusion. Sincerely, IMC Staff
Scheduled Maintenance for January 2, 2019
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 2, 2019). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Leticia's Secret Cube - Jan 2, 2019
※ IMPORTANT: Please note that your character must be above level 40 to use this content.
[UPDATE] Known Issue: December 29, 2018
Greetings Saviors. The following issues have recently come to our attention. The Error Code & Dungeon entry reset issue for Telsiai and Silute servers - We are currently working to find the means to resolve the issue as soon as possible. - We will be issuing the following items to all players on Telsiai and Silute as compensation for the issue: 5x Saalus Mission One Entry Voucher (5 Days) 5x Instanced Dungeon Reset Voucher (14 Days) 5x Instanced Dungeon Multiply Token (14 Days) Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[EDITED] Temporary Maintenance Notice - December 29, 2018
Greetings Saviors, We have found an issue with Instanced Dungeon entries, and we are going to apply a quick fix. This maintenance is expected to take place on the following schedule: [SGT] 05:10 PM - 05:40 PM Note that this maintenance will affect TELSIAI SERVER only. We will update this announcement once the maintenance is complete. Compensation will be sent during the next scheduled Maintenance. Our most sincere apologies for the inconvenience and confusion. Sincerely, IMC Staff
TOS Optimization Process
Greetings Saviors! Today, we would like to go over the issues the game has been facing with regards to optimization and the results of the various tests we have been conducting in order to solve the aforementioned issues in client stability. Optimization of Performance 1. Server Optimization Most of the critical calculations pertinent to the game are taken care of on the game’s server. Of the many calculations that take place, we have been specifically focusing on streamlining the combat calculations by processing combat calculations at source code layer instead of the script layer. As a result, we have managed to speed up the combat calculations by 10 times when tested offline, and by 3 times when tested on our internal test servers. This optimization process is currently in a near-ready state for application and we are currently undergoing further tests in order to ensure that it does not cause any complications when implemented on our live servers. 2. Client Optimization Background Multi-threaded Loading As you can see in the “before” section of the video above, players are faced with a large number of objects when entering a large city in-game. The current client is made so that all objects must be drawn before a new area is displayed. The advantage of this method is that all objects present in an area can be shown at once but at the same time it stops the game momentarily until all objects have been drawn, hence the stuttering. What we are trying to apply to the game to resolve this issue is the drawing of objects in ‘real time’. This could mean that certain in-game objects, such as the Gender Switch player shop that appears around 8 seconds into the video, may take a longer time to load but it will bring about noticeable improvements in reducing the frequent stuttering that plagues our players while visiting the more populated areas of the game. Distributed Packet Processing Packets are units of information that are transferred between the server and the client. Distributed packet processing is when the client divides the many packets sent from the server for more efficient processing rather than processing them all at once for smoother gameplay. The dev team has been testing this feature with custom clients in the current live settings. Although we have reached some progress in this aspect and have not found issues with the feature in its current state, we want to take the time to make sure that we have left no stone unturned as this would change a big part of how the game works internally. That’s all for today but we will return again with more optimization news, which will include our attempts to enhance the PvP experience for our players by better syncing character positions between players in-game. Thank you for reading!
Scheduled Maintenance for December 26, 2018
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (December 26, 2018). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
BIG Companion Event
Greetings, Saviors! For three whole weeks, receive a handy EXP buff by traveling with your hefty companion! Event Period FROM the scheduled maintenance on December 26, 2018 TO the scheduled maintenance on January 15, 2019 Who Can Participate - Anyone with a Companion Big Companion Buff - During the event period, your Companions will grow 1.5 times in size and give their accompanying characters a special buff of +10% EXP gains! Important - The Companion buff does not apply to Hawks, but the size change does.