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Weekend Burning in December!
Greetings, Saviors! New Weekends burning event is here! See the details and let's burn the weekends in ToS! Event Period From December 4, 2020 To 23:59 EST on December 27, 2020 Who can Participate - All saviors How to Participate Step 1. Log-in to Tree of Savior on weekends (server time) during the event period. Step 2. Find the event NPCs in Klaipeda, Fedimian, and Orsha and talk to them! * The map doesn't indicate the location of NPCs. Step 3. Play Tree of Savior with special buffs and benefits! The buffs and benefits of the month are as following: ※ Please note that the timeline will follow the server time(EST). Friday Saturday Sunday December 4 December 5 December 6 - EXP + 100% - Recover HP/SP +500, Movement Speed +2 every 10 seconds - Physical/Magic Attack + 500 - Physical/Magic Defense + 3000 - EXP + 100% - Recover HP/SP +500, Movement Speed +2 every 10 seconds - Physical/Magic Attack + 500 - Physical/Magic Defense + 3000 - EXP + 100% - Recover HP/SP +500, Movement Speed +2 every 10 seconds - Class Points earned +500% December 11 December 12 December 13 - EXP + 100% - Looting Chance +1000 - Item re-identification 50% discount - EXP + 100% - Looting Chance +1000 - Movement speed + 5, when destroying Tree Root Crystal - EXP + 100% - Looting Chance +1000 - Movement speed + 5, when destroying Tree Root Crystal December 18 December 19 December 20 - EXP + 100% - Physical/Magic Attack + 500 - Physical/Magic Defense + 3000 - Recover HP/SP +500, Movement Speed +2 every 10 seconds - EXP + 100% - Physical/Magic Attack + 500 - Physical/Magic Defense + 3000 - Pamoka Solution EXP x2 - EXP + 100% - Physical/Magic Attack + 500 - Physical/Magic Defense + 3000 - 90% Skill Cooldown and SP consumption reduction (Area Limited) December 25 December 26 December 27 - EXP + 100% - Looting Chance +1000 - Entry Reset for Legend Raid and Uphill Defence (Once a day) - EXP + 100% - Looting Chance +1000 - Even-numbered transcendence 50% discount - EXP + 100% - Looting Chance +1000 - Movement speed + 5, when destroying Tree Root Crystal Important - Please note that the buffs do NOT stack. If you receive Friday's buff at the end of the day and receive a new buff at the start of Saturday, Friday's buff will be removed and Saturday's buff will be applied. - The buffs will NOT automatically be granted to your character. You have to talk to the event NPC in order to receive the Weekend Burning Event benefits.
Item Restore Policy
Hello saviors, This policy is a service designed to take care of unrestorable damage such as accidental loss of items or receiving items that cannot be used by the savior. Therefore, if the item is lost as a result of using the system where there is a possibility of destruction, or if the item received can be used or retrieved in other ways such as trading, it is basically excluded. <Item Restore Policy> - Items can be restored when the ticket is reported within 3 days after the incident. - Items cannot be restored if there isn't any data or if the item has been normally traded/consumed. - We cannot help with the damage caused by a shared account or hacking. - Items deleted according to the deletion date announced in the notice cannot be restored. - Items obtained via abnormal use (bug, abusing, hacking, etc) of the game cannot be restored. - Item might not be recovered due to limitations on the system even if it isn’t mentioned in the [Non-restorable Types] category. - 1 item can be restored per 1 ticket. (When restoring the Selection Box, 1 from 3 restore counts will be deducted per box.) - Items that have been used as a material for crafting via Blacksmith cannot be restored. - Transferring items or information to another account is impossible because the relationship between the accounts cannot be proved. (1) Details of Policy ① The service will be provided 3 times a year per account. ② Following cases will be excluded from restoration: Restoring item due to a change of mind, item that changes according to chances per attempts, when a part of the items are already consumed, expired timed items, and other cases that violate the service policy. (2) Restore Range ① Restorable Cases Type Content Dismantle Equipment If the item is dismantled by mistake, we will withdraw the obtained Nucle Powder, Sierra Powder, and Enchant Jewels and restore the item to its original state. ※ The items stated above to be withdrawn have to be in the inventory when you send us a ticket. Changing Trade Status of items after personal trade If the Trade Status of the item or the Total Untradable number is changed after personal trade, the item can be transferred to another character in the team. (Only once per item) Discard item We will restore the item when the item has been discarded in the Field or Dungeon by mistake. Received by mistake If an event or reward item given via Message box/NPC/Item box is received by a character other than the one you wanted, the received item will be withdrawn and the item will be given again. (Tradable items are excluded.) ※ Item is only restored when the ticket is sent within 72 hours after receiving the item by mistake. ※ Title can be restored if it was given as a form of item. ※ The item stated above to be withdrawn has to be in the inventory when you send us a ticket. ※ Cannot be restored when the item is crafted (Enhance/ Identify/ Transcendence/Awaken/Enchant Jewel/Appearance change/Socket expansion, etc) and is in different status than it was when received. Character/Companion Delete Can be restored when the Character/Companion is deleted. ※ Make sure the Slot is available in the lodge, and if you have character with the same name as the character you want to restore, please change the existing character’s name before sending the ticket. Item created from Equipment Storage Can be restored when creating Accessory/Ark by mistake. ※ Item created by mistake will be retrieved and the amount of silver consumed will be restored. ※ When you have crafted the crated item, the materials used when crafting won't be restored. (※added on July 26, 2022) ② Unrestorable Cases Type Content Enhanced/Transcended/Awakened Equipment Cannot be restored when the equipment such as Weapon, Armor is enhanced, and when the items are destroyed due to failing the Enhancement/Transcendence. Class Advancement / Change Cannot restore or reset to the previous status when Class is advanced. Class change point cannot be restored when class is changed. ※ You can change the class by collecting the Class change point in the Advancement Info. Ichor Cannot be restored when: - Item is consumed due to failure of extracting Ichor - Item is consumed due to failure of transmuting Ichor - Cannot extract when Ichor is equipped in the equipment - Item is consumed due to success of extracting the Ichor ※ Fixed Stats/Random Stats Ichor can be unequipped via Teliavelis NPC in Fedimian. Item Stat Cannot restore or reset if the stat of the item is changed by using Enchant Scroll, Magnifier, etc Title Cannot be restored when the title from event/quest reward is applied directly to the character Consumed Item When some of items that requires withdrawal are consumed Expired Item Expired item cannot be restored Craft All items related to crafting cannot be restored. Stat/Skill/Attribute/Arts Cannot restore or reset when you acquire Stat/Skill/Attribute/Arts. ※ Stat/Skill/Attribute/Arts can be reset by using Stat Reset Potion/Skill Reset Potion/Attribute Reset Potion/Arts Reset Potion. ※ Arts learned from previous Class cannot be restored when changing the Class Tree. Equipped Gem Gems cannot be restored if the gem is equipped with the equipment. ※ Gem can be extracted via Blacksmith NPC. Socket Cannot be restored to the previous status when the socket is added to the equipment. Legend Card Enhancement Enhancement material cannot be restored when the Legend Card is enhanced. Gem/Card Enhancement ※ Legend Card is enhanced by chance, and therefore the material used to enhance the card won’t be restored. ※ The item to be withdrawn has to be in the inventory when you send us a ticket. Assister Card Assister registered in the Assister Cabinet cannot be restored. ※ Only unused Assister Card in the inventory can be restored. Registered Items Items registered in the Equipment Storage cannot be restored. (※added on September 24, 2021) Cube Items obtained by chance when opening the cube cannot be restored. Ex. Goddess' Cube, Leticia's Cube, Secret Cube, etc. (※added on January 26, 2022) ※ Any kind of restore policy won't be applied when opening the packages purchased with TP, regardless of the reason. (The items in the package have to be unused.) (3) How to send a ticket STEP 1. Go to [Support] category on our official website. STEP 2. Write a ticket with a steam account that matches the team name. STEP 3. [Item Recovery] need to be mentioned in the title. (Category: ETC) STEP 4. Write the details. - When and Why the incident happened. - Which character has the item. ※ The policy might change due to updates. [Update: May 11, 2021] ※ It may take up to 1 week to get the item restored.
Quick look on 64 bits Update
Hello saviors, Have a quick look on 64 bits update:) Don't forget to turn on the English subtitles!
Official Forum Maintenance - November 24, 2020
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EST) 21:30 November 24, 2020 - 22:00 November 24, 2020 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Scheduled Maintenance for November 24
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (November 24, 2020). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[Special] Magical Package
Greetings, Saviors! We have prepared special packages to support you! Don't miss the chance to get strong:) Period From the scheduled maintenance on November 24, 2020 To the scheduled maintenance on December 8, 2020 Abracadabra Package 99 TP Max: 10 per team Item Name Amount Tradability Ruby Anvil 10 Only to Team Storage Advanced Golden Anvil 20 Only to Team Storage Enhancement Coupon: 100,000 Silver 50 Only to Team Storage [Lv.460] Legend Enchant Jewel 3 O Glowing Awakening Stone 10 O Lv.430 Awakening Abrasive 10 Only to Team Storage ※The price at the [First Time Shoppers Only] and [Rookie/Returning Player Shop]: 49 TP ※Max: 1 for [First Time Shoppers Only] and [Rookie/Returning Player Shop] Open Sesame Package 199 TP Max: 3 per team Item Name Amount Tradability Shining Sole Hunt One Entry Voucher 3 O Dimensional Collapse Point x3 Multiply Token 3 O Uphill Defense x3 Multiply Token 3 O Magic Stone 20 O Legend Raid Portal Stone 30 O Raid Portal Stone 200 O Small Elixir of HP Recovery 100 O Small Elixir of SP Recovery 100 O Miracle Seeds 20 Only to Team Storage Goddess Sculpture 20 Only to Team Storage ※The price at the [First Time Shoppers Only] and [Rookie/Returning Player Shop]: 99 TP ※Max: 3 for [First Time Shoppers Only] and [Rookie/Returning Player Shop]
[UPDATE] Temporary Maintenance - November 20, 2020
Greetings, Saviors! We will conduct temporary maintenance in all worlds due to fixing issues related to guild storage and server stabilization. [EST] 03:00 to 10:00 (November 20, 2020) [CET] 09:00 to 16:00 (November 20, 2020) [SGT] 16:00 to 23:00 (November 20, 2020) [BRT] 05:00 to 12:00 (November 20, 2020) The compensation for the temporary maintenance will be given to your mailbox and removed after a certain period, thus we suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: November 18, 2020
Greetings, Saviors! The following issues have come to our attention. - The Harvest Festival: Grow a sapling of your own! event is currently ongoing unlike it was announced on the event page. We will re-address the issue after solving it. → The issue has been fixed. Please re-login to solve the issue. If you re-log into the game, the planted seeds will be harvested after 1 minute and the fixed reward will be given. (Please refer to the modified event page.) We will send 10 [Event] Blessed Seed to the Mail Box. Please receive the item within 1 week, until November 25, 2020. - Some of the Skill Balance content of the future updates was included in the patch note on November 16-17. We have modified the misguided contents and we apologize deeply for the inconvenience. [UPDATE]- The 'damage increases by 25%' in the tooltip of Sauk Savinose Dysnai Leather Armor is currently misguided as 'healing increases by 25%'. The actual effect of the Armor is applied as 'damage increases by 25%' and the tooltip will be corrected during the scheduled maintenance next week on November 24, 2020. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Scheduled Maintenance for November 16-17
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (November 16-17, 2020). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.