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Weekly Boss Raid and Remnant of Bernice Ranking Reward Compensation
Greetings, Saviors! We would like to address an issue regarding the Weekly Boss Raid and Remnant of Bernice Ranking Rewards. The item [Jurate's Blessed Random Cube A] was intended to be distributed as part of next week's Ranking Reward. However, Saviors who received their ranking rewards after the February 18 Maintenance have already received this item for the previous week’s ranking rewards. To clarify: - If you received the reward after the maintenance, it will not be retrieved. - If you received the ranking reward before the maintenance, we will send out the rewards during next week's maintenance. - Missing Kupole Vouchers from the Weekly Boss Raid Damage Reward will also be compensated on next week's maintenance.
Known Issue: May 7, 2024
Greetings Saviors, The following issues have come to our attention: - Leticia's Secret Cube is not present on Klaipeda(NA), Fedimian(EU), and Silute(SA) - Client crashes when right-clicking other characters under certain conditions We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: November 2, 2023
Greetings Saviors, The following issues have come to our attention: - When making pumpkin stew, entering more ingredients than you can actually make will still brew it but not give the actual results. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known Issue notice. Thank you for your patience and understanding. Regards, IMC staff
Patch without Maintenance: April 11, 2024
Greetings Savior, On April 11, 2024, a patch went live on KST 11:47 due to the following changes: - Some Collection items can not be registered in the collection Please leave the current area or channel for the normal application of the patch above. Thank you.
Known Issue: September 13, 2023
Greetings Saviors, The following issues have come to our attention: - Abnormal Damage can be occured when using Explosion(Matross) and Ice Wall(Cryomancer) skill Please note that if you abuse this issue, sanctions may be given. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Patch Without Maintenance: September 03, 2025
Greetings Savior, On September 03, 2025, a patch went live on KST 16:30 due to the following changes: - Fixed an issue where Level 520 Challenge Mode additional vouchers could be used in Level 540 Challenge Mode - Fixed an issue where Unknown Sanctuary Monsters had significantly lower health than intended. On September 03, 2025, a patch went live on KST 17:19 due to the following changes: - Unable to use multiply tokens in Silent Forest Raids On September 03, 2025, a patch went live on KST 18:46 due to the following changes: - Unable to enhance equipped enhance gems Please leave the current area or channel for the normal application of the patch above. Thank you.
Patch Note Preview: March 09~10, 2026
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (March 10, 2026). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Regarding Blue Serpent's Lucky Pouch Expiry Date
Greetings Saviors, The following issues have come to our attention: The expiration date is set as February 24 10:00 (AM), 2025 Server Time [Klaipeda/Fedimian/Silute] Please use the Blue Serpent's Lucky Pouch before February 24 10:00 (AM), 2025 Server Time. [W] The Blue Serpent's Lucky Pouch has been expired. Please refrain from purchasing the following item from the [Event] New Year NPC If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Zachariel Server Temporary Maintenance: July 16, 2025
Greetings, Saviors! We will conduct temporary maintenance on every server due to server stabilization: [Maintenance Period] [EST] 04:30 to 06:15 (July 16, 2025) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff