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[UPDATE] [Fixed] Known Issue: March 5, 2024
Greetings Saviors, The following issues have come to our attention: - [Fixed] Can not renew Steam Cart We are currently aware of the issue and contacting Steam to fix it. In the meanwhile, we would like to inform you of a temporary solution in clearing the Steam Cart. 1. Go to Steam -> Settings. 2. Go to "In Game". 3. Press Delete next to Delete Web Browser Data. This will clear all current items in your Steam Cart. Please refer to the image attached below for reference. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: September 6, 2024
Greetings Saviors, The following issues have come to our attention: - The enhancement success rate for certain items has increased by more than twice We have decided to leave this issue in place until the maintenance on September 12. During this period, we will NOT be taking any action against players, so please feel free to enjoy the game. After the bug fix, the increased enhancement success rate will be included as part of the Popo Boost Event benefits. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: July 4, 2023
Greetings Saviors, The following issues have come to our attention: - [Fixed] Engineer Complete Package contains Vaivora Vision - MAX Power Voucher instead of [Lv4] Vaivora Vision Register Voucher This issue has been fixed Vaivora Vision - MAX Power Voucher item is included in Engineer Complete Package incorrectly, so we will send correct item again as soon as we confirm it. To solve this problem quickly, please do not open the package after purchasing it. Please note that the tooltip of the Engineer Complete Package will be fixed during our scheduled maintenance on July 11 If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
TOS Support Guild Vice Guild Master Election (12/8~2/2)
Greetings Saviors:) The regular election of the TOS Support Guild Vice Guild Master is here! (Whenever there is a vacancy for Vice Guild Master, we will receive applications.) If you are willing to work as Vice Guild Master of TOS Support Guild, please read this post and apply! Vice Guild Master Selection Support Guild is run by 2~3 Vice Guild Masters for each world. Vice Guild Masters will share their experience and knowledge about TOS, process various contents, and support the fun and activities that can be enjoyed in the TOS community. ■ Vice Guild Master’s Role As the master of the TOS Support Guild, Vice Guild Master helps new/returning saviors who joined the guild to settle down and play various guild events ■ Vice Guild Master Selection Recruitment Target Saviors from All Worlds Number Recruited 1~2 Saviors per each world Recruit Period November 22, 2023 ~ December 6, 2023 (EST) Announced Date December 7, 2023 (EST) ※ Selected Vice Guild Master will be announced via separate post and the selected Vice Guild Master will receive a GM message on the announcement date. ※ Elected Vice Guild Master must join the TOS Support Guild until December 7, 2023. (server time) Activity Period December 8, 2023 ~ February 2, 2024 ※ Vice Guild Master can continue the activity according to their will and the past activity records after this activity period. Benefit 3,000 TP [Event] will be given every month ※ The benefit of Vice Guild Master is 3,000 TP. ※ After reviewing the Vice Guild Master’s activity record, TP will be given every 2 weeks. ※ The first benefit will be given on December 22, 2023. Qualification - Savior who can consistently log in during the activity period (December 8, 2023 ~ February 2, 2024) - Savior who has a wide knowledge of the game - Savior who can help guild members understand, adapt, and settle into the game - Savior who has no record of sanctions due to violating the Policy Preference - Savior who has experience with online cast - Savior who has been a Guild Master in TOS or other MMORPG How to apply - Reply to the Survey below until November 29, 2023 at 23: 59 EST (Google account required) → LINK ※ Current Vice Guild Masters, please do not participate in the link above. ※ For current Vice masters, a separate survey will be sent to the mailbox on November 29. (must be replied before December 6, 2023) ※ 2nd survey will be sent to the applicant's mailbox on November 29, 2023. This survey must be returned until December 6, 2023. Important ※ Guild Master(GM) is not involved in any issues except for the major issues such as Vice Guild Master selection and operation-related issues, and will only monitor the Support Guild to make sure it is operated according to its original purpose. ※ All records (including authority usage and chat) of the Vice Master(VM) are kept/inspected/managed thoroughly. ※ Total activity period may change due to application status. Vice Guild Master Activity Guide Necessary Activity 1. Activate the Guild Chat a. You can bring energy to the guild chat window by saying hello to the guild chat when you log in or log out, or when other users log in. b. Answer the questions related to playing the game to solve guild member’s curiosity about the game C. Using Discord is okay, but since there are more guild members who don't use Discord, please keep in mind that Guild Chat must be used more often. 2. Play Guild Quest a. How to play Guild Quest: Guild Tower → Guild Quest → Select the Guild Quest you want to play → Go to the Guild Quest area → Enter via Guild Quest pillar after recruiting (space bar) (Sulivinas Lair and Demonic Sanctuary can be played:)) 3. Others a. Other stuff such as Card Album Party, run raids with guild members as party or so. - Please upload a screenshot or video in the Forum - Vice Guild Master category. (which you will be added once you become a VGM) ※ When posting the activity in the Forum - Vice Guild Master category, please tag other VGMs who participated in the contents. Important - You cannot declare Guild Territory War and other wars since the purpose of the guild is to help saviors to understand and adjust to the game and since there are too many members. - Vice Guild Master can send a request via forum - Vice Guild Master category when needed. Guild Quest TIP 1. Guild Tower Location: West Siauliai Woods 1 channel, near Statue of Goddess Vakarine - This location is only for the 1st guild tower. - Location may change from the 2nd guild tower and if so, Vice Guild Masters need to tell via Forum-Vice Guild Master category. ※ Refreshment Table is at Klaipeda. 2. How to create Guild Tower: Talk to Uska NPC at Klaipeda → Buy Guild Merchandise → Purchase ‘Build Guild Tower’ → Use the item in the installation location 3. If the participation rate is low, guide the progress and reward. - Guild Boss Raid: Click the Participate button, move to the location and defeat the boss monster together! - Guild Mission: Click the Participate button, move to the location and clear the mission! - ‘Guild Foundation’ repetitive quest is cleared when clearing Guild Quest twice a week. We look forward to your support and participation:) Thank you. ※ If we verify excessively repetitive joining and leaving the Support Guild for intentional profit-seeking or inappropriate activities, there may be restrictions put on the account according to the policy such as being excluded and permanently banned from the Support Guild.
Patch without Maintenance on June 7, 2023
Greetings Savior, On June 7, 2023 a patch went live on KST 17:38 to fix the following issue. - The issue that Translation is not working normally Please note that this was applied to the game immediately, without the need for a separate patch download. Please restart the client and play the game for the normal application of the patch contents below. Thank you.
Patch without Maintenance: September 27, 2023
Greetings Savior, On September 27, 2023, a patch went live on KST 19:19 at W/Global server due to the following: - Fixed the issue that the Fashion Museum Ⅱ: Blessed Cube is not shown on the TP Shop. Please restart the game for the normal application of the patch above. Thank you.
[EDITED] Official Website Forum Maintenance - August 9, 2022
Greetings Saviors, We would like to announce that the Official Website - Forum will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EST) 00:00 August 9, 2022 - 08:00 August 9, 2022 Please note that access to all sections of the Official Website will not be available in any way during this maintenance period. Sincerely, IMC Staff
[COMPLETE] Known Issue: May 5, 2023
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server Instability in [W] server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: July 26, 2022
Greetings Saviors, The following issues have come to our attention: - Effect that decreases the Cooldown of [Cyan Gem - Demonic Sword of the Giant] is not fixed. - Graphic of the item dropped in the field and the actual item does not match for some users. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff