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Known Issue: May 7, 2021
Greetings Savior, The following situation has come to our attention. - Attribute Point Box (Rank B) is appearing for the 150 open count reward. Please submit a ticket if you have received Attribute Point Box (Rank B) for a 150 count reward. We will exchange it with Attribute Point Box (Rank A) if you haven't used the item or send you 3 Attribute Point 1,000 if you have used the item. This issue will be fixed on the scheduled maintenance on May 11, 2021. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: December 7, 2021
Greetings Saviors, The following issues have come to our attention: - Single savior has cleared the Joint Strike Raid within 24 seconds in [SA] Silute server. - Server instability in [EU] Fedimian, [SEA] Telsiai, and [SA] Silute server. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
TOS Support Guild: Vice Guild Master (9/2~10/28)
Greetings saviors, Guild Vice-guild Master Selection has ended! Thank you all for your participation:) Vice Guild Masters of TOS Support Guild Congrats to all selected Vice Guild Masters:) [NA] Klaipeda Sasy Goukii Manglouss [EU] Fedimian Fjolnir Moniette - [SEA] Telsiai Meika OvOb Hanbin [SA] Silute Kimilock PeT Zaphod - Activity period is from September 2 to October 28, 2022. - Please note that selected Vice Guild Masters need to join the TOS Support Guild until September 1, 2022. (EST). - Vice Guild Master authority will be applied on September 2, 2022. ※ Current Vice Guild Masters' authority will be removed on September 2, 2022. ※ Vice Guild Master who is currently in another guild must leave the current guild. ※ Guild Masters must check the Mailbox frequently for the information for the roles. ※ New Guild Masters must send us their forum accounts via ticket. Vice Guild Master Activity Guide Necessary Activity 1. Activate the Guild Chat a. You can bring energy to the guild chat window by saying hello to the guild chat when you log in or log out, or when other users log in. b. Answer the questions related to playing the game to solve guild member’s curiosity about the game C. Using Discord is okay, but since there are more guild members who don't use Discord, please keep in mind that Guild Chat must be used more often. 2. Play Guild Quest a. How to play Guild Quest: Guild Tower → Guild Quest → Select the Guild Quest you want to play → Go to the Guild Quest area → Enter via Guild Quest pillar after recruiting (space bar) (Sulivinas Lair and Demonic Sanctuary can be played:)) 3. Others a. Other stuff such as Card Album Party, run raids with guild members as party or so. - Please upload a screenshot or video in the Forum - Vice Guild Master category. (which you will be added once you become a VGM) ※ Please tag the VGM who've participated in the activity together. Important - You cannot declare Guild Territory War and other wars since the purpose of the guild is to help saviors to understand and adjust to the game and since there are too many members. - Vice Guild Master can send a request via forum post - Vice Guild Master category when needed. ※ The benefit of Vice Guild Master is 3,000 TP per month. ※ After reviewing the Vice Guild Master’s activity record, 1500 TP will be given every 2 weeks. ※ The first benefit will be given on September 16, 2022. Guild Quest TIP 1. Guild Tower Location: West Siauliai Woods 1 channel, near Statue of Goddess Vakarine - This location is only for the 1st guild tower. - Location may change from the 2nd guild tower and if so, Vice Guild Masters need to tell via Forum-Vice Guild Master category. ※ Refreshment Table is at Klaipeda. 2. How to create Guild Tower: Talk to Uska NPC at Klaipeda → Buy Guild Merchandise → Purchase ‘Build Guild Tower’ → Use the item in the installation location 3. If the participation rate is low, guide the progress and reward. - Guild Boss Raid: Click the Participate button, move to the location and defeat the boss monster together! - Guild Mission: Click the Participate button, move to the location and clear the mission! - ‘Guild Foundation’ repetitive quest is cleared when clearing Guild Quest twice a week. We look forward to your passionate work, Vice Guild Masters! Thank you. ※ If we verify excessively repetitive joining and leaving the Support guild for intentional profit-seeking or inappropriate activities, there may be restrictions put on the account according to the policy such as being excluded and permanently banned from the Support Guild.
Winners for Facebook: Special Dance Event
Special Dance Event has finally ended. [Link] Thank you for your interest in the event! Here are the lucky 10 saviors! Thank you for participating in the event and please look forward to the next event. [Klaipeda] - angeLofdeath - syouz [Fedimian] - BerserkBeast - Mhyst [Telsiai] - Majesty - Vrykael - Keysha [Silute] - Thalos - Drillmon - Noldin The reward will be given during the scheduled maintenance on September 7, 2021. - Reward: Vaivora Vision Selection Box (Untradable) x1 - Rewards will be sent to the Mailbox and be deleted after 2 weeks.
[RESOLVED] Known Issues: June 25, 2018
Greetings, Saviors. The following issues have been recently reported: 1) [RESOLVED] Incorrect Instanced Dungeon Bonus - Over the past weekend (June 23-24, 2018), instanced dungeons in the game dropped an additional Silver bonus upon being completed. This bonus is part of a weekend event that is being released this week (details announced later today), but some of the event data was incorrectly added to the game too soon. We apologize for the misunderstandings caused by this issue. The bonus will be applied as intended during the event weekends (please see the event announcement later today for more details). Thank you. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[UPDATE] Temporary Maintenance - August 24, 2021
Greetings, Saviors! We will conduct temporary maintenance in [EU] Fedimian server due to fixing issues related to server stabilization during the following time. [CET] 11:20~12:20 ([server time] 05:20 ~ 6:20) The compensation for the temporary maintenance will be given to your mailbox and removed after a certain period, thus we suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Leticia's Secret Cube: October 1, 2023
Rank Item Quantity B Mercenary Badge Voucher : 10,000 5 B Goddess Token (Lada): 10,000 5 B Mystic Tome Page 10 B [Lv.500] Arcanum of STR 1 B [Lv.500] Arcanum of INT 1 B [Lv.500] Arcanum of CON 1 B [Lv.500] Aether Gem Catalyst 1 B Shining Remnants of Bernice Aegis Potion Lv.1 5 B Challenge Mode Add. Reward Voucher 4 B Class Change Voucher Lv 3 1 B Challenge Mode One Entry Voucher 8 C Mercenary Badge Voucher : 1,000 10 C Goddess Token (Lada): 1,000 10 C Mystic Tome Page 2 C Challenge Mode One Entry Voucher 2 C [Lv.500] Enhance Aid 3 ▶ The sales period of this Leticia's Secret Cube is October 1, 00:00 ~ October 15, 17:59 (KST). ▶ When using 10 Star Legend Card Selection Album #2, you can select and obtain one of the 10 Star Legend Card from the following list: - Vasilisa Card - Boruta Card - Resurrected Paulius Card - Jellyzele Card - Reservoir of Corruption Card - Falouros Card - Rose the Miserable Card ▶ You can check the probabilities of items from here.
Patch Note Preview: February 12~13, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (February 13, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[UPDATE] Known Issue: November 29, 2021
Greetings Saviors, The following issues have come to our attention: - [Halloween] Saint's Sacellum (Auto/Solo) One Entry Voucher is given when New/Returning savior clears the Saint's Sacellum Solo by the Content Invitation. - Unused [Halloween] Saint's Sacellum (Auto/Solo) One Entry Voucher will be given as [Event] Saint's Sacellum (Auto/Solo) One Entry Voucher during the scheduled maintenance on December 7, 2021. (to the Mailbox, will be deleted within 4 weeks) If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff