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[COMPLETE] Official Forum Maintenance - Mar 07, 2018
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EST) 01:00 - 02:00 Mar 07, 2018 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
[UPDATE] GTW Schedule on the Fedimian Server
Greetings, Saviors. We were let known that GTW did not start as usual for our Fedimian Server following the scheduled maintenance on June 18, 2019. Starting time for GTW on Fedimian Server will be EDT 14:00 / CEST 20:00 this week [UPDATE] The schedule has been corrected for the Fedimian server during the temporary maintenance on June 28, 2019. GTW will proceed on the usual schedule as always. Thank you for your patience and understanding. Regards, Tree of Savior Team
Known Issue: October 1, 2021 - Recycle Medal
Greetings Saviors, The following issues have come to our attention: - Burdensome Ribbon, Heart Candy, Shining Silver Anvil cannot be changed into Recycle Medals. Burdensome Ribbon and Heart Candy will be able to be exchanged into medals during the scheduled maintenance next week. But for the Shining Silver Anvil, it was initially designed as an unexchangeable item and won't be available to exchange. We are deeply sorry for the inconvenience, and the tooltip will be fixed during the scheduled maintenance next week. We sincerely apologize for the inconvenience and thank you for your patience and understanding. If you have any concerns, please submit a ticket. Regards, IMC staff
Exploit Suspension and Announcement 03.20.24
Greetings, Saviors! Upon receiving the Exploit-related reports, we focused our investigation on finding a clear pattern between the reported accounts and using it to provide a basis for taking quick action against them. We apologize for taking some time during this process. As a result of the work above, we were able to identify a group of accounts. As a start, we have banned the following accounts that used exploits. We would like to inform that total of 7 accounts are suspended. Server Team Name Measures Taken W Kaiz*** Permanent Suspension Cyph*** DarkS****** xSW** GH0*** oJEN**** Ferr*** Once again, we apologize that the inconvenience took so long and look forward to your kind cooperation in Tree of Savior. Thank you, imcGAMES.
Patch Note Preview: November 13~14, 2023
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (November 14, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
TOS Support Guild Vice Guild Master Election (1/21~3/18)
Greetings Saviors:) We are going to announce the regular election of the TOS Support Guild Vice Guild Master. Whenever there is a vacancy on Vice Guild Master, we will receive applications as follows. If you are willing to work as Vice Guild Master of TOS Support Guild, please read this post and apply! Vice Guild Master Selection Support Guild is run by three elected Vice Guild Masters for each world. Vice Guild Masters will share their experience and knowledge about TOS, process various contents, and support the fun and activities that can be enjoyed in the TOS community. ■ Vice Guild Master’s Role As the master of the TOS Support Guild, Vice Guild Master helps new/returning saviors who joined the guild to settle down and play various guild events ■ Vice Guild Master Selection Recruitment Target Saviors from All Worlds Number Recruited 1~2 Saviors per each world Recruit Period January 14, 2022 ~ January 19, 2022 (EST) Announced Date January 20, 2021 (EST) ※ Selected Vice Guild Master will be announced via separate post and the selected Vice Guild Master will receive GM message on the announcement date. ※ Selected Vice Guild Master must enter the TOS Support Guild until January 20, 2022. (EST) Activity Period January 21, 2021 ~ March 18, 2022 ※ Vice Guild Master can continue the activity according to their will and the past activity records after this activity period. Benefit 3,000 TP [Event] will be given every month ※ The benefit of Vice Guild Master is 3,000 TP. ※ After reviewing the Vice Guild Master’s activity record, TP will be given every 2 weeks. ※ The first benefit will be given on February 4, 2022. Qualification - Savior who can consistently log in during the activity period (~ March 18, 2022) - Savior who has a wide knowledge of the game - Savior who can help guild members understand, adapt, and settle in the game - Savior who has no record of sanctions due to violating the Policy Preference - Savior who has experience of online cast - Savior who has been a Guild Master in TOS or other MMORPG How to apply - Reply to the Survey below until January 16, 2022 EST(Google account required) → LINK ※ For current Vice masters, a separate survey will be sent to the mailbox. (must be replied before January 19, 2022) ※ 2nd survey will be sent to the applicant's mailbox on January 17, 2022. This survey must be returned until January 19, 2022. Important ※ Guild Master(GM) is not involved in any issues except for the major issues such as Vice Guild Master selection and operation-related issues, and will only monitor the Support Guild to make sure it is operated according to its original purpose. ※ All records (including authority usage and chat) of the Vice Master(VM) are kept/inspected/managed thoroughly. ※ Total activity period may change due to application status. Vice Guild Master Activity Guide Necessary Activity 1. Activate the Guild Chat a. You can bring energy to the guild chat window by saying hello to the guild chat when you log in or log out, or when other users log in. b. Answer the questions related to playing the game to solve guild member’s curiosity about the game C. Using Discord is okay, but since there are more guild members who don't use the Discord, please keep in mind that Guild Chat must be used more often. 2. Play Guild Quest a. How to play Guild Quest: Guild Tower → Guild Quest → Select the Guild Quest you want to play → Go to the Guild Quest area → Enter via Guild Quest pillar after recruiting (space bar) (Sulivinas Lair and Demonic Sanctuary can be played:)) 3. Play Saint's Sacellum (Auto/Solo) - [Support Guild] Saint's Sacellum (Auto/Solo) One Entry Voucher' x100 will be given to the Vice Guild Masters. - Shares the entry count with the existing Auto Match and Solo Raid. - For Auto Match with party member of TOS Support Guild member, 5 saviors are needed and every party member must be in the same map and channel. - When clearing the raid by Auto Match with Party, Vasilisa Scale x36 (Untradable) can be obtained and Recipe - Saint's Sacellum: Goddess One Entry Voucher (Untradable) that can be obtained by chance cannot be obtained. - When 5 TOS Support Guild members are collected by normal Auto Match besides the Auto Match with Party, same rewards with the existing reward will be given. - For Auto Match with Party, the MVP won't appear and MVP reward won't be given. 4. Check Guild Community a. Reply to inquiries about the game b. Questions frequently asked by the guild members can be saved in the Community section to help the players. Important - You cannot declare Guild Territory War and other wars since the purpose of the guild is to help saviors to understand and adjust to the game and since there are too many members. - Vice Guild Master can send a request via forum - Vice Guild Master category when needed. Guild Quest TIP 1. Guild Tower Location: West Siauliai Woods 1 channel, near Statue of Goddess Vakarine - This location is only for the 1st guild tower. - Location may change from the 2nd guild tower and if so, Vice Guild Masters need to tell via Forum-Vice Guild Master category. ※ Refreshment Table is at Klaipeda. 2. How to create Guild Tower: Talk to Uska NPC at Klaipeda → Buy Guild Merchandise → Purchase ‘Build Guild Tower’ → Use the item in the installation location 3. If the participation rate is low, guide the progress and reward. - Guild Boss Raid: Click the Participate button, move to the location and defeat the boss monster together! - Guild Mission: Click the Participate button, move to the location and clear the mission! - ‘Guild Foundation’ repetitive quest is cleared when clearing Guild Quest twice a week. We look forward to your support and participation:) Thank you. ※ If we verify excessively repetitive joining and leaving the Support guild for intentional profit-seeking or inappropriate activities, there may be restrictions put to the account according to the policy such as being excluded and permanently banned from the Support Guild.
[UPDATE] Temporary Maintenance: March 8, 2023
Greetings, Saviors! We will conduct temporary maintenance on every server due to the issue that Cannot receive basic rewards of Blockade : Boruta, Giltine, Baubas. [Maintenance Period] [EST] 01:00 to 05:00(March 08, 2023) [CET] 07:00 to 11:00 (March 08, 2023) [SGT] 14:00 to 18:00 (March 08, 2023) [BRT] 03:00 to 07:00 (March 08, 2023) The compensation for the temporary maintenance will be given to your mailbox and removed within 2 weeks. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
New Original Sound Tracks Available - October
Greetings, Saviors! We would like to introduce our new OST of October! (OST of October will be available at the steam store soon!)
Issue with Being Unable to Receive DLC Packs
Greetings, Saviors. After the scheduled maintenance on August 16, some players have been unable to receive their purchased Novice DLC Pack in the message box in-game. We would like to tell you that this is an issue we are aware of and working towards fixing. We plan to correct this error and return all missing DLC Packs through a temporary maintenance, to be performed at a time soon to be announced. Our sincere apologies for the inconvenience this issue has caused. Thank you for understanding.