Search article
ALL
[UPDATE] Known Issue: November 13, 2019
Greetings, Saviors. The following issue has recently come to our attention: - The Transcendence Selection Box from November 2019 Leticia's Cube containing Stage 9 Transcendence Scroll instead of Stage 10. - Players receiving Rank C items from Leticia's Cube Special Reward Event We will be taking the following measures in order to resolve the issue: A) For players who have chosen to obtain a Stage 9 Transcendence Scroll - We will be providing you with the number of Blessed Gems required to reach 100% Stage 10 Transcendence (which is 65 for two-handed weapons). B) For players who have chosen the Blessed Gem x100 because of the news that Stage 9 Scroll is contained in the box - Send us a ticket with your Server and Team Name details and we will replace the Blessed Gem x100 from your inventory and replace them with a Stage 10 Transcendence Scroll C) For players who have not yet opened the Transcendence Selection Box - We will be replacing the box with the one that contains Stage 10 Transcendence scrolls through a temporary maintenance. Please, open the box after maintenance is over if you want to obtain a Stage 10 Transcendence Scroll. D) For players who have received Rank C items as part of the Special Reward Event - We will be issuing all players who have obtained a Rank C item with a compensation box. We are sorry for the inconvenience caused and thank you yet again for your patience and understanding. Regards, IMC Staff
[COMPLETE] Temporary Maintenance Notice 2 - August 16th
UPDATE - MAINTENANCE EXTENDED: We regret to inform that today's second temporary maintenance has been further extended. We are working to bring the servers back up as soon as possible. Our sincere apologies for the inconvenience. Greetings, Saviors. We will soon be performing another temporary maintenance in all in servers. The maintenance period will start at the following time: [EDT] 12:10 This maintenance is expected to last approximately 30 minutes. Thank you for understanding.
[UPDATE] Patch Note Preview: January 22~23, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 23, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Compensation Regarding the Unexpected Closure of Event
Greetings, Saviors! Due to the Temporary Maintenance on September 19, 2022, we will be giving out the compensations as follows. A. GM's September Surprise Gift Box Event - The saviors who received the event reward at least once will be given the box of the day after the box they received during the scheduled maintenance on September 27, 2022. - The item(s) will be given via Market Retrieve Tab. ex1) Saviors who received GM's Surprise Gift Box - Day 6: GM's Surprise Gift Box - Day 7 + [Event] Neon Hanaming ex2) Saviors who received GM's Surprise Gift Box - Day 1: GM's Surprise Gift Box - Day 2 B. Expired Items of Kingdom Reconstruction's Supply Event - Items with the [Harmony] header, which has purchased from Kingdom Reconstruction's Supply Event Shop and the expired during the temporary ~ scheduled maintenance, will be given again during the scheduled maintenance on September 27, 2022. - These items can be used for a week and will expire during the scheduled maintenance on October 4, 2022. - The item(s) will be given via Market Retrieve Tab. ※ Please note that the schedule and the details of how the compensation is given can be changed. Thank you for your patience and understanding. Regards, IMC staff
Scheduled Maintenance for October 16~17, 2023
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (October 17, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Server Instability in [SEA] Telsiai Server
Greetings Saviors, There was a server instability in some servers at Telsiai world, and some users were unable to enter. But we have now fixed the issue. We apologize for the inconvenience and thank you for your patience and understanding. To those who are still unable to enter the server, please submit a ticket to the support team for assistance regarding the matter. Regards, IMC staff
[UPDATE] Patch without Maintenance on April 26, 2023
Greetings Savior, On Wednesday, April 26, several patches went live to fix the game. Please note that this was applied to the game immediately, without the need for a separate patch download. [KST 17:45] - Fixed the issue that the clear record of the Wailing Graveyard is not recorded normally - Current ranking of the Wailing Graveyard is reset [KST 18:36] - W Server Only - The spawn location of the Follower monsters in the System messages is only written in Korean. Thank you.
Official Forum Maintenance - September 12, 2017
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 September 12, 2017 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Known Issue: March 15, 2022
Greetings Saviors, The following issues have come to our attention: - Title-TOS Academy Graduate cannot be received even when clearing the tutorial. Due to the deletion of Tutorial, saviors can no longer receive the title anymore despite they have not received the title. The title will be given to the saviors who've completed the whole tutorial during the scheduled maintenance on March 22. If there are any updates, we will let you know through this Known issue notice. Thank you for your patience and understanding. Regards, IMC staff