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Statement on Trade Restrictions

Hello. We are the "Tree of Savior" development team. Many players have voiced negative opinions on the 1:1 trade restriction of our game system. We’d like to announce our stand on this system and explain why we cannot modify it immediately.   Economy is an important part of an MMORPG. It’s difficult to maintain one, yet very easy to ruin.   The main factor that ruins in-game economy of F2P games is gold (in this case, silver) selling. Unlike the P2P model, F2P games are much more vulnerable to exploit because gold sellers make near to zero investment on accumulating in-game currency. They can make essentially an infinite amount of silver in the game. Therefore, it’s important to know what can control in-game transactions effectively.   We can track down and ban the gold sellers individually, but that’s a primitive method of defense and gold sellers are constantly developing newer ways to run their business. Causing players to make minimum investment, which is mediated by Tokens, is only the first step to enforcing the limitation on gold sellers.   How are we to regulate and block gold sellers who purchase Tokens? In the end, RMT(Real Money Trading) is the goal of selling in-game currency. The second method we can use, then, is preventing one-way transfer of goods.   Gold sellers transfer their goods using the following method:  (1) Run multiple bot accounts (to accumulate silver)  (2) Transfer the silver to a separate "seller’s account"  (3) The silver on said seller's account then goes to the buyer   There’s no need to regulate trades where the goods being traded from each side are similar in value. However, an uneven transaction is observed when trades are made between bots and seller’s accounts or between sellers and buyers.   Gold sellers transfer silver using the market system. Through the market, transactions are made by listing cheap items at high prices. The sellers would purchase these items to “send over” their silver to the buyers. To stop this, we could put a set silver value on the items. By doing so, we'll be able to quickly notice the discrepancy when an item isn't sold at its rightful price. The problem is, it’s difficult to maintain a set price on every item in the game.   To tackle this, we have also implemented mechanisms to limit one-way transactions through the market. With our current market system, once an item is sold enough times through the market, highest and lowest market values are automatically generated. Players cannot list items at prices that exceed this range. On top of it, there’s already a limit on how many items can be listed.   In addition, trades are temporarily held for 48 hours upon completion. This gives our staff time to detect and cancel any suspicious transactions before buyers and sellers get their goods. In the future, we hope to reduce this time frame by developing a system that can automatically detect and block such suspicious trades. We are continuously working on this function.   We do not believe these restrictions can completely shut out gold sellers. Rather, what we’re trying to do is utilize this system to make gold selling something that isn’t worthwhile to both gold sellers and buyers.   Finally, after considering the arguments stating that making team storage a premium feature is irrelevant to preventing gold sellers, we’ve decided to lessen the restrictions on this part. We will be modifying this feature for the upcoming patch.   We’re also developing an in-game report function for players to use, and we anticipate other inconveniences to naturally diminish once we successfully administer bots.   We hope this defined our reasoning behind the trade restriction we’ve implemented. Thank you for your attention.

Developer's Blog
April 8th, 2016
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What are Guild Battles?

Greetings Saviors! This is the Tree of Savior Dev Team. We are happy to announce that we will be continuing further updates on this blog to keep you in the loop of what is going on behind the scenes. Today, we would like to introduce a new feature we’re currently working on: Guild Battles. First of all, please note that this feature is still a work in progress and the final product may look different from what we’re showing you here.   What are Guild Battles? Guild Battles are a type of PVP play that sets guilds of different servers against each other to compete for victory. They will be available twice a day and the overall guild ranking will be determined based on ELO rules. ▲ The name of each guild is displayed along with its corresponding server. The competing guilds must attack each other’s Guild Towers, located in their respective team headquarters, with the first guild to destroy its opponent’s Guild Tower within the time limit being declared the winner. Analyzing the enemy’s strategies and developing defensive strategies for your own guild will be major decisive factors for victory.   ▲ The first guild to destroy its opponent’s tower wins. If neither guild manages to destroy the opponent’s tower within the time limit, victory will be awarded to the guild with the highest kill count. In the event of an even number of kills, the title goes to the guild with the most accumulated damage. This means that guilds will need to consider offensive tactics as well as defensive strategies in order to win Guild Battles,. Gathering the guild members to strategize and discuss different control methods before entering the Guild Battles will also be crucial in gaining an advantage.   Participating in a Guild Battle via the Auto-Matching System To participate in a Guild Battle, the guild master should go to Battle League > Guild Tower Battle and click the ‘Join’ button to initiate auto-matching. ▲ Determining an opponent via auto-matching The guild masters will be moved to the battle area once an opponent is found, and preparation for the Guild Battle will begin upon entering the battlefield. ▲ Remaining preparation time for the Guild Battle Guild members will be able to enter the battlefield during the preparation period but will not be able to do so once the Guild Battle begins, so please make sure to enter during the preparation period. The Battle Begins Each guild will be assigned a random headquarters out of the 8 available areas. ▲ Guild Battle Battlefield The battle will begin immediately after the preparation period. ▲ Victory Condition Locating the enemy’s tower is an important part of the battle as it is one of the main victory conditions. Use every strategy that your guild has at your disposal to search and destroy the enemy’s tower within the 30 minute time limit. Having your Guild Tower’s location discovered first can lead to an unfavorable battle. Another good tactic is to have fast-attacking classes target the enemy tower while the others focus on preventing the opponent from interfering since Guild Towers in the Guild Battles only receive 1 damage per hit just like regular Guild Towers. ▲ Defensive headquarter entrance The entrance to each guild’s headquarters is rather narrow and can create a bottleneck making it risky if you decide to go for an all-out attack. ▲ Players can spectate while waiting to resurrect. There will be resurrection countdown if your character falls during a Guild Battle. You will be able to spectate other guild members during this time, allowing you to plan ahead and decide where you will be needed the most. ▲ The ‘Results’ window shows the victors as well as individual kills, deaths and score points.   You will be able to confirm the victors of the battle through the ‘Results’ window. Make sure to strategize and implement tactics that will give your guild every edge possible since, as mentioned earlier, a guild must destroy its opponent’s tower or have the higher kill count to win.   Ranking and Rewards You will be able to check your guild’s ranking across all servers through the ‘Guild Battle Rank’ window which will be reset every Sunday after 11:59:59PM. Guilds will be rewarded in accordance to their rank while the server that is home to the weekly 1st place guild will become the winning server, increasing the bonus TP limit to 8TP for all users on that server. We hope this will encourage guilds of all servers to keep competing for the top spot. [Ranking and reward items] Rank         Reward items   1                  60x 100TP Chests     2                  40x 100TP Chests   3                  30x 100TP Chests   4                  20x 100TP Chests   5                  5x 100TP Chests   6                  5x 100TP Chests   7                  5x 100TP Chests   8                  5x 100TP Chests   9                  5x 100TP Chests  10                 5x 100TP Chests   Reward items won via the Guild Battle ranking can be claimed by clicking the ‘Reward’ button on the ‘Guild Battle Rank’ window. The items will then be transferred to the corresponding guild’s common storage, where the guild master can distribute (transfer) them to other guild members. Those items can be received through the personal message box of individual guild members, which will then be bound to the guild member once obtained. This is as much as we can say about the Guild Battle system for now and we will make future announcements in order to keep you updated on the implementation schedule. Hope to see you soon with more good news. Thank you.    

Developer's Blog
April 7th, 2016
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Scheduled Maintenance

Greetings, Saviors!We would like to announce the details of our weekly maintenance. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
April 5th, 2016
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[COMPLETE] Scheduled Maintenance - April 5th, 2016

Greetings Saviors! We will be holding the scheduled weekly maintenance as notified in our previous announcements. The detailed time can be seen down below. More details will be provided on what will be tweaked in a later announcement. Scheduled Time for Maintenance : 1~5 a.m. (EDT) April 5th, 2016 We would like to use this chance to apologize for the inconvenience that many of you have experienced during the launch week. We are constantly keeping an eye out for your feedback to see what the more prevalent issues are. Through your feedback, we are able to figure out what can be fixed quickly and what requires development time. Some issues have been carried over from older versions, other unknown issues have occurred because they hadn't been exposed to such focused stress and yet others are due to connectivity issues between us, Steam, AWS, and individual clients. The more major bugs/issues will take longer to iron out since we do not wish to negatively affect other aspects of the game. Others can simply be dealt by a hotfix / patch during shorter maintenance periods. Once again, we would like to apologize for the poor connectivity and numerous in-game issues that many of you have experienced last week. We also wish to thank you for your continued enthusiasm, patience, support and love for Tree of Savior. Sincerely, IMC Staff

Announcement
April 5th, 2016
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[COMPLETED]Temporary Maintenance - Klaipeda Server (Monday April 4th, 2016)

Greetings Saviors!  Apologies for the continuation of poor connectivity to the Klaipeda server today.  We will be performing some quick maintenance. Only Klaipeda will be affected.  Klaipeda will be down for approximately 30 minutes. You won't have access to it during this period of time.  We'll open the server early if we finish the work before our scheduled time.  - Maintenance hours: 02:35 a.m. ~ 03:05 a.m. (EDT)  [30 minutes]  - Compensation reward:  1.5 hour extension on periodic items  Thank you for your cooperation and understanding. We apologize for the inconvenience. Sincerely,  IMC Staff

Announcement
April 4th, 2016
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[COMPLETED] Connection Issues at Fedimian Server

Hello, Saviors. We are aware that some people at Fedimian server are experiencing problems connecting to the game from their Lodges and/or entering Lodges from the server selection screen. For now, if you continuously click on Enter (from the server selection screen) and/or Start Game (from your lodge), you would eventually go into the game. We are looking into it and we will change the title of this announcement to Completed once the problem gets fixed. We apologize for the inconvenience. Sincerely, IMC Staff  

Announcement
April 4th, 2016
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Team Name Reset: Now Taking Requests

Greetings, Saviors! As we have previously announced here1, we're going to be offering 1-time team name resets to everyone. A lot of our players ended up with unwanted team names due to heavy lag and misleading information, and we sincerely apologize for that mishap. We will only be resetting your team name, so the rest of your team information including your characters and items, companions, TP, and Token bonuses will remain untouched. You will be prompted to create a new team name upon logging into your server. Please refer to the following information to request a name reset of your team: When to make a request: 03/31/2016 ~ 04/05/2016 at 01:59 EDT (Tues) Where: https://treeofsavior.com/inquiry/?c=174 Instructions: (1) Follow the link to our custom support page. (2) Log into your Facebook or Google account. (3) Verify your Steam account by clicking on the top right corner. (4) Submit your ticket. Use the drop-down menu to select [Team Name Reset], then the server where you wish to have your team name reset. (5) After our maintenance on Tuesday, you'll find that your team name has been reset once you connect to your server.    Again, please take precautions when you type in your team name as this reset will be offered only once. After that, you'll have to use 150 TP if you wish to change your team name. We suggest you do not use the Enter key to prevent accidents. Thank you again for your loving support for Tree of Savior. We hope this opportunity will push us one step closer to a more satisfying service. Best regards, IMC Staff

Announcement
March 31st, 2016
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Telsiai Server Now Open

Greetings, Saviors. Telsiai server is now open for access. If you are playing from the SEA region, we advice you to play on this server. Meanwhile, for the SEA players already playing on Klaipeda or Orsha, please remember that we will be providing one-time Team transfers to you once the Exclusive Access period is over, or even sooner if possible. Thank you.

Announcement
March 30th, 2016
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SEA Server "Telsiai" in Preparation

Greetings, Saviors. We would like to introduce a new server for players in the SEA region. Like Fedimian, SEA players who have already started playing on Klaipeda or Orsha servers will be allowed a one-time Team transfer to the upcoming SEA server. The server details are as follows: Server name: Telsiai Open time: TBA *Once the open time has been confirmed, we will update this post accordingly. To be eligible for this transfer, your Team has to be created on either Klaipeda or Orsha server. We would like to remind you once again how the transfer is going to be implemented. We will first be taking requests from players who wish to have their Teams transferred. Please refer to our previous announcement on Team transfers for further clarification: Current Plans Regarding the Transition to F2P Thank you for your continued support. Please bear with us as we progress further into stabilization one step at a time. Sincerely, IMC Staff  

Announcement
March 30th, 2016