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[CLOSED] Wedding Bells
Greetings, Saviors! A lovely couple is preparing for their dream wedding in the Summer. Help deliver the invitations to all the guests and win your own wedding outfit, and as much as 45 combat-boosting Party Firecrackers! Event Period FROM the scheduled maintenance on June 13, 2017 TO the scheduled maintenance on July 4, 2017 Who Can Participate - Characters of level 50 and above How to Participate STEP 1. Visit the Wedding Planner NPC in the cities of Orsha or Klaipeda to receive one Invitation. You can receive up to one Invitation per team, per day. STEP 2. After receiving the Invitation, deliver it to the guest to whom it is addressed. There will be 15 different guest NPCs located outside of the cities of Klaipeda and Orsha waiting for their invitation. STEP 3. The Invitation will have a counter of 3 minutes. Deliver it within the time limit to the addressed NPC to win 3 Party Firecrackers (14 Days). But don't worry; even if you miss the time limit, the NPC will thank you with 1 Party Firecracker (14 Days). - Party Firecracker (14 Days) effects: 1 hour of movement speed +2 and EXP gains +50% for all party members (non-stackable). STEP 4. Return to a Wedding Planner NPC in town the next day to repeat the mission! - You can only hold a maximum of one Invitation in your inventory at all times. - You may be asked to deliver an invitation to the same NPC more than once. STEP 5. Deliver a total of 15 Invitations to their respective NPCs and receive an Event Wedding Costume Box from one of the Wedding Planners. The Box will contain one Wedding Costume (Bridesmaid or Best Man) for your character! Important - The Event Wedding Costume Box cannot be traded in shops, the Market or 1:1 to other players (the Best Man and Bridesmaid costumes obtained from the Box are tradable, but not in NPC shops). - The Event Wedding Costume Box will drop a costume corresponding to the gender of the character that opens it. - You can check your remaining daily invitations through the Wedding Planner NPCs.
[June 9th] Released Accounts
Greetings, Saviors! In order for players to get back into the game as soon as possible, we have unlocked the following accounts as we have finished investigating and processing them. Below is a list of the accounts released today. [NA] Klaipeda D****Curitis D***ikuru F**ah H***acious I**u M***aki M***KAN M***NGAO N***ERPO q** T***pi [SA] Silute -***nn 0****10100110 A***ys A**ma D****aido D****on D***akiller D***eit D***lz D***man D***no E****ityHope F****ender F***ir F***ndo H****uden i***cence J****hi-kin K****Roots K****udo L****ska L****tica L***p L**oz l**ro M****reca M****riniel M**ri M*z O***es P****aina R****Ge R****val R****yDunno S****ahs S****drazi S****olf093 S****orc S***owsBorn S**s S*T T****sty T***golos T**ja T**z U****rsal V***ar V***gax X****ada Y***ee As we mentioned in our previous announcements, from the accounts listed above, we have proceeded to remove all items related to the DPK error, including those that were crafted, consumed or utilized. This also included items that were crafted using one or more of the affected material items including gems that were enhanced by these items. We did this in all accounts where we deemed that no serious offense was committed. We have sent compensation to these unlocked accounts and special compensation will be provided after our investigation is complete. (Please read previous announcements for more information). We would like to mention that the remaining locked accounts require a deeper investigation. For example, for these accounts we have to thoroughly investigate whether or not certain transactions had negative effects on the market by checking profits and the amount of items that were distributed. Although we understand that this may not have been the true intention of these users, if these transactions affected the market, or if these users actions were deemed inexcusable, this will lead us to investigate these accounts again and to possibly set further restrictions. The extent of these restrictions will be known after our investigations are complete. Since we will have to check these accounts multiple times, investigating them will take a bit longer. We ask for your understanding as we complete this process. We thank you for your patience and until all accounts are processed we will continue to work hard.
[June 8th] Released Accounts
Greetings, Saviors! Once again, in order for players to get back into the game as soon as possible, we have unlocked the following accounts as we have finished investigating and processing them. Below is a list of the accounts released today. [NA] Klaipeda A****E Ak****a Be****Doge Bl****gWolf C***z Ca****il De****utes El****tzGerald Em****tan Fr****aber Gl****ncer Ir****er J**e Jo****ntana N***e O****h Ob****ous08 P**y Pa****ino R***s S****a s****as S***i Sc****ty st****irl St****ntai TA****I tf****ro Vi***z Vo****ra Wh****graces [SA] Silute 0****eck0 A****h A****iun A***S B****_Inline B****ce b****G B****naro2017 B****o B****omet B****ttiv B****vi C****Z D****denty D**o E****rm E****voz F****a F****s G****yti h****a i****a I****in I****oX J****eKillerr K****hii K****i l****rank L****unkies M****a M****eSuKa M****rao M****xuu M***e M***G M***i M**a N****loak O****h O****od O*P P**G R****34 R****hi R***k S****ma S***e T****alleus T****sBR T**x U****NG V***i w****e z****aki Z****ard As we mentioned in our previous announcement, from the accounts listed here, we proceeded to remove all items related to the DPK error, including those crafted, consumed or otherwise utilized. This includes items crafted using one or more affected material items and gems enhanced using one or more affected items. We did this in all accounts where we deemed that there was no serious offense committed. Compensation has been sent to the accounts released today and special compensation will be provided after the investigation of all accounts is complete. (Please read previous announcements for more information). We will proceed to analyze and release more accounts as the investigation continues. And we apologize for the wait but it takes us some time to properly process all affected accounts. We are working very hard to complete our investigation as quickly and as thoroughly as possible so that our players can return to the game. We thank you in advance for your understanding!
Update on Sudden Lag and Disconnect
Greetings, Saviors, We would like to apologize for the inconveniences caused by the sudden lag and irregular disconnect throughout the servers. We have taken the necessary steps to ensure stability and will continue to monitor the situation. Later, we will also send compensation. Thank you.
Known Issues: June 07, 2017
Greetings, Saviors. We are currently aware of the following issues and they are being worked on. We apologize for the inconvenience, and we will update you once they are resolved. 1) Lag and intermittent disconnection issue - We're currently facing lag and intermittent disconnection issue on server, we keep checking and verifying the logs to find out the root cause, Server unstable issue is one of our highest priority problems and will fix it as soon as possible 2) Goddess Lada's Present DLC item doesn't open properly. - The Lada's DLC problem will be fixed on coming maintenance Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[June 7th] Released Accounts
Greetings, Saviors! In order for players to get back into the game as soon as possible, we have unlocked the following accounts as we have finished investigating and processing them. Below is a list of the accounts released today. [NA]Klaipeda As****i Br****lion Ch****ian1 co***n Da****Margery es****es F**ah F**e go****s I**er Ir****ilde J**i Ka****ka ki***q Ks****a Li***s MA****NG Me****Katte P**g ri****we Sa****i Su***1 Vo****w Wa***e Ya****e [SA] Silute A**to B**o Ba****a D***a Dr****l Er****r Fr****ell Fr***n G**c In****art In****Mata Is****z Ka***i L**o Lo**x Lu****arem Mi**o N**a Ne****na Ni****ails Ni****iii Nj****r Q**ie R**xk re****s S****ma Th****nnyKittens Th****os V**s Vi****VDS Vo****andig Vy***s Y**y Yu***a Zh****ong zi**o From the accounts listed here, we proceeded to remove all items related to the DPK error, including those crafted, consumed or otherwise utilized. This includes items crafted using one or more affected material items and gems enhanced using one or more affected items. We did this in all accounts where we deemed that there was no serious offense committed. We will proceed to analyze and release more accounts as the investigations continue, after which we will be processing related tickets. Details about this step will be announced separately. Compensation has been sent to the accounts released today, according to the total duration of their suspension. Special compensation will be provided after the investigation of all accounts is complete. Currently, our investigation is focused on analyzing cases in which the items in question have been circulated, i.e. transferred from the character that first obtained them to another character or companion within the team. Cases in which the items are no longer contained within the team of the character that first obtained them (if they were moved via the Market or personal trade to another account), will take longer to process, particularly in accounts with a large number of items circulated. We'll continue to work towards releasing the remaining accounts and allowing players to return to the game as soon as we can. Thank you.
Temporary Maintenance Notice - June 7, 2017
Greetings, Saviors. We will soon carry out a short maintenance in all servers in order to address some of these current issues: 1. Steps to 100 Event boxes and EXP cards obtained from Letitia Cubes not appearing. 2. Fortune Cookies not working properly. The temporary maintenance is expected to take place during the following period: [EDT] 07:00 to 08:00 [BRT] 08:00 to 09:00 [CT] 06:00 to 07:00 [SGT] 19:00 to 20:00 We will update this announcement once maintenance is complete. Thank you for understanding.
[NA] Klaipeda and [SA]: An Update on Account Restrictions and Item Seizures
Greetings Saviors, We would like to announce that we will be unblocking the first batch of players while offering our sincere apologies to the players who were unable to play the game due to the temporary restrictions. Upon investigating, we had discovered that there were some players that had already crafted, sold, traded or otherwise removed the problematic items from their inventory which made it harder for us to retrieve them. As a result, we have decided to split the accounts into the following three categories in order to allow the most players to get back into the game as soon as possible. These categories are as follows: A. Game access allowed, problematic items retrieved, no restrictions, compensation given. In this category, the majority of accounts that have items that need to be retrieved will be done through the upcoming temporary maintenance. These 1195 accounts will have the irregular items retrieved and special compensation given during this time. The items have been retrieved on an account-wide basis. This means that items may have been retrieved from not only the character that obtained it but other characters, companions and your team storage as well, if the character in question did not have the required numbers. The same retrieval process has been applied to the other groups as well. B. Game access allowed, some problematic items retrieved, market & trading restrictions, compensation after full investigation. In this category, users that have more than half of the irregular items in their inventory will have them collected and others that have either consumed or modified the items but still have them in their accounts will have their accounts unlocked and compensation will be given based on the length of time their account was locked. However, these 234 accounts will face in-game trade restrictions. Until all items have been collected, these restricted accounts will be unable to trade in the Market (buy or sell) or trade individually. Once processing is complete, and no issues have been found, these accounts will later receive the same special compensation as group A. The date of which will be announced through another announcement. However, if these accounts prove to be problematic, they may face further restrictions. Please Note: These accounts mentioned above may have certain items seized for investigation as they may have been used in conjunction with other items in crafting, Gem enhancement etc. While they will not be usable in-game for the time being, please rest assured that they will be returned after the investigation is over. However, please be aware that they may be returned to their earlier states depending on our findings. Also, please refrain from using or consuming the problematic items as this will extend the time needed for us to investigate and clear these accounts. We have alerted these specific users through GM message. C. Game access restricted, problematic items under investigation, compensation after full investigation. After a detailed investigation into accounts which had more than half of the times that require retrieval or placed a considerable amount in the Market, we have decided that these 213 users have possibly abused the system and their accounts will continue to be locked. As of now, we are still investigating the effect these users’ actions had on the market and as such a full investigation will take some time. Depending on the result further restrictions may be placed. If, after our investigation, these accounts have not abused the system, compensation will be given and the affected account will be unlocked. However, once again, depending on the seriousness of the abuse these accounts will be permanently banned. We expect to complete this process within a week. Once again we would like to apologize for the inconvenience this has caused to our Saviors and we will work to rectify the situation as quickly as possible.
[UPDATE] Temporary Maintenance Notice - [NA]Klaipeda, [NA]Orsha and [SA]Silute
The temporary maintenance for the [SA]Silute server will be extended for 1 hour due to technical difficulties. Our apologies for the inconvenience. Greetings Saviors, We will soon carry out a short maintenance on the [NA]Klaipeda, [NA]Orsha and [SA]Silute servers in order to lift the temporary restrictions on accounts levied due obtaining items with abnormal DPK values. There will be another announcement shortly containing more details on this issue. This maintenance is expected to take place during the following period: [EDT] 09:30 to 10:30 [BRT] 10:30 to 11:30 We will update this announcement once the maintenance is completed. Thank you for your understanding.