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[SA] Temporary Maintenance Notice - January 6, 2018

Greetings, Saviors. We will be performing a short maintenance in the [SA] Silute server on January 6. This will be in order to adjust certain features required for the performance of the server. See below for the maintenance schedule: [EST] 09:50 to 12:30, January 6, 2018 [BRST] 12:50 to 15:30, January 6, 2018 Please note that this maintenance will only affect the [SA] Silute server. Compensation will be sent during the scheduled maintenance of January 9, 2018. We will update this announcement once maintenance is complete. Thank you for your patience and understanding.

Announcement
January 5th, 2018
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[COMPLETE] Official Forum Maintenance - Jan 4, 2018

Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 21:30 - 22:00 Jan 4, 2018 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff

Announcement
January 4th, 2018
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Rank Reset Voucher for Returning Saviors!

  Greetings, Saviors! Starting today, all returning players will automatically receive one Rank Reset Voucher (14 Days)! If you haven’t accessed your Tree of Savior account in 30 or more days, login to your team lodge to retrieve the Rank Reset Voucher (14 Days) from your Message Box. The Voucher will be automatically sent to all eligible teams, and you must retrieve it within 14 days after it arrives at your Message Box (check the message deadline date). After claiming the Rank Reset Voucher with one of your characters, remember to use it in-game within 14 days; otherwise it will expire and you will not be able to use it. Also, make sure to read and understand the item’s description before you use it on your character. Using the Rank Reset Voucher will reset your character’s Rank choices (their Character Level will remain the same). After using the Voucher, a set of Rank Cards are sent to your inventory; use them to increase your character’s Ranks as you advance into your desired class build. There are a few conditions your character needs to meet before using your Rank Reset Voucher: - Being in a city map (Klaipeda, Orsha, Fedimian). - Having all items unequipped. - No attributes being learned. - No companions following them. - No shops being used. - No items being enhanced or crafted. - No gems being enhanced and no cards being combined. - If your character is a Templar guild master, the position of master needs to be transferred to another member. This event will be open to all returning players until further notice (we will notify you in advance through a separate announcement if the event is closed). IMPORTANT: The Rank Reset Voucher (14 Days) cannot be traded or transferred via Team Storage, so make sure to receive it on the correct character.

Event
January 2nd, 2018
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Known Issues: January 1, 2018

Greetings, Saviors. The following issues have recently been reported and are being investigated. 1) Xmas Search Mission Error - There have been reports of the Xmas Search Mission occasionally being unavailable, with players receiving an error message and becoming unable to enter the mission area. We will update this announcement once we obtain more details about the errors reported. Thank you for your patience and understanding.   Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.

Known Issues
January 1st, 2018
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[UPDATE] Scheduled Maintenance for January 2, 2018

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 2, 2018). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
January 1st, 2018
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The Lore You Know: Plague Doctor

  Today we will dive into the history that inspired our Cleric Rank 7 Class and Class Master, the Plague Doctor. Although, I have a feeling many of you are already familiar with its history.    The iconic image and role of the Plague Doctors came about due to the Black Death. The Black Death was a bubonic plague that arrived in Europe by sea in 1347 and over the next five years killed more than 20 million people in Europe alone. Now, keep in mind that the Black Death struck during Medieval Times where medical knowledge was limited and the people, highly superstitious. When the Black Death swept across Europe like a curse with seemingly no rational explanation, the people turned to the only ones willing to “treat” the disease – Plague Doctors.  Plague Doctors were hired by towns and villages (not by individuals) to treat those affected by the Black Death. But the word “treat” can be used loosely here since it’s debatable whether the majority of Plague Doctors were helping keep the plague at bay or were increasing the rate at which it spread. Regardless, Plague Doctors had an array of treatments they used to offer medical care based on the Medieval medical practicie of the four bodily fluids. Doctors during this time believed that the human body needed a balance between blood, mucus, yellow bile, and black bile in order for the person to be considered healthy. This is why an infamous treatment of the Plague Doctor was Bloodletting.  Besides treating the infected, Plague Doctors also recorded the number of deaths and took part in autopsies. Their easily identifiable costume was also a reflection of their role in society. As they were to be the closest to the diseased they had to prevent themselves from being infected as well. Their outfit was originally created by Charles de l’Orme in the 17th century and consisted of a leather hat, a beak-like mask with red glass eyes, a black overcoat, leather breeches, and to top it all off, a wooden cane.  The “beak” of the mask was filled with drugs and strong smelling items to cover the scent of death. The Plague Doctors also believed that this protected them from the “bad air” of the plague. The leather hat was a symbol for 14th Century doctors and many believed the hat could shield doctors from bacteria. The black overcoat and leather breeches were to minimize skin exposure, while the wooden cane was a way for the doctors to examine patients and move bodies without direct contact. However, despite their costumes, the doctors were not immune to the plague and many of them fell ill or were ultimately quarantined. So now, if we take a look at our own Plague Doctor, we can see reflections of this history in their skills and class outfit – although our doctors are a bit more fashionable than the ones from history and a little less worried about minimizing skin exposure. And let’s keep in mind that the Plague Doctors of history did not purposefully pass on Black Death or other diseases to their enemies. In this case we wouldn’t want art to imitate life.     References  Dugan, B., 2013. Anatomy of 14th Century Bubonic Plague Hazmat Suits. [Online] History, 2010. Black Death. [Online] Medieval Medicine. The Humors. [Online] Plague Doctor Masks, 2017. History of Black Death. [Online] Sartore, M. 13 Horrifying Things Most People Don't Know About Plague Doctors. [Online]    

Developer's Blog
December 29th, 2017
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Known Issues: December 28, 2017

Greeting Saviors,   We are aware of some options unlocked from Appraised Items is higher than the normal amount supposed to be.   The unusual options on the Items shall be modified back to its normal amount.   So we highly advise players to take precaution when trading or buying such items.

Known Issues
December 28th, 2017
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GM Playdate Begins Again!

  Greetings, Saviors! You've seen us around town and have probably played some games with us, but now we are taking it to the next level.  Meet us, your lovely GMs, for a little playdate at channel 1/2 of Gateway of the Great King (Lv. 58), in the area near the Statue of Goddess Vakarine, the same place as before. Please check the image below and the following schedule for each server.   GM Playdate Schedule   SERVER: [SA] Silute Jan 2, [EST] 21:00 ~ 22:00 / [BRST] 00:00 ~ 01:00   SERVERS: [SEA] Telsiai, [SEA] Varena Jan 3, [EST] 03:00 ~ 04:00 / [SGT] 16:00 ~ 17:00   SERVERS: [NA] Klaipeda, [NA] Orsha Jan 3, [EST] 21:00 ~ 22:00   SERVER: [EU] Fedimian Jan 4, [EST] 03:00 ~ 04:00 / [CET] 09:00 ~ 10:00   [Event Timeline] 0:00 Meeting Start 0:10 Short conversation and pre-event 0:30 Hide and seek 0:45 Monster hunt 0:50 GM raid 0:55 Photo time   See you soon!   

Announcement
December 28th, 2017
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[UPDATE] Scheduled Maintenance for December 26, 2017

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (December 26, 2017). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
December 25th, 2017