COMPLETEKnown Issues - May 3, 2018

Greetings, Saviors.

The following issues have been reported today:
 

1) Loading Screen Freezing

- Several players have reported encountering freezing loading screens when attempting to move to a map in-game, becoming unable to enter the map with one or more specific characters.

We are currently looking into the source of this issue and we will update this announcement once we obtain more details about the errors reported. If you are encountering this issue, kindly report it through a Support ticket along with your lastreplay file so we may further investigate the problem. You can find your lastreplay file at the following path: Steam/steamapps/common/TreeOfSavior/release/replay/lastreplay

Thank you for your patience and understanding.

[ISSUE FIXED] This issue has now been resolved. Please restart your game to apply the changes.

 

Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.