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[COMPLETE] Temporary Maintenance Notice - Feb 20, 2019
Greetings, Saviors. We will shortly begin a period of temporary maintenance across all servers in order to correct the following issues: 1) Players being unable to craft items or enhance gems/cards. 2) V key not working for quest items. 3) Discrepancies in the Wake Up Enhancement Package (see link here for updated announcement). 4) Potion recipes appearing as finished potions in the Wake Up All-in-One Package. 5) Popo Points not increasing with TP spent (players who already spent TP will be compensated with the corresponding PP during the maintenance). Maintenance is expected to take place on the following schedule: [EDT] 01:30 - 03:30 [BRT] 03:30 - 05:30 [CET] 07:30 - 09:30 [SGT] 14:30 - 16:30 We will update this announcement once maintenance is complete. Thank you for your patience.
[UPDATE] TP Shop Special Premium Packages
Greetings, Saviors! We’re getting ready to release a new set of three special premium item packages in our TP Shop. Check them out below! Sale Period FROM the scheduled maintenance on February 19, 2019 TO the scheduled maintenance on March 12, 2019 Wake Up Growth Package 198 TP Max. 3 packages per team - Unique Support Weapon Box x1 - Unique Support Weapon +11 Enhancement Voucher x1 - Unique Support Weapon Stage 5 Transcendence Voucher x1 - Lv2 Settlement Support Potion x30 - Lv15 Basic Condensed HP Potion x200 - Lv15 Basic Condensed SP Potion x200 - Attribute Points: 10,000 x5 - Token x1 - Recipe - HP Potion (1 Day)* x3 - Recipe - SP Potion (1 Day)* x3 * Use this recipe and Elixir of HP/SP Recovery x20 to craft a potion (1 Day) that restores 40% of your HP/SP instantly, then 40% more every 2 seconds for the next 11 seconds (cooldown 20 seconds). Wake Up Enhancement Package (UPDATED[1]) 358 TP Max. 1 package per team - Silver Anvil x10 - Golden Anvil x5 - [Lv 390] Unique Enchant Jewel x5 - [Lv 1] Unique Enchant Jewel x5 - [Lv 380] Stage 8 Transcendence Voucher x1 - Recipe - HP Potion (1 Day)* x3 - Recipe - SP Potion (1 Day)* x3 * Use this recipe and Elixir of HP/SP Recovery x20 to craft a potion (1 Day) that restores 40% of your HP/SP instantly, then 40% more every 2 seconds for the next 11 seconds (cooldown 20 seconds). [1] Players who received an incorrect amount of items due to a difference between the UI text and the actual composition of the package will be compensated with the remaining items via Message Box. Wake Up All-in-One Package 556 TP Max. 1 package per team - Wake Up Growth Package x1 - Wake Up Enhancement Package x1 - Widnium Fragment* x3 (bonus) - Recipe - HP Potion (7 Days)** x1 - Recipe - SP Potion (7 Days)** x1 *Take these fragments to Blacksmith Teliavelis in Fedimian and exchange them for Diamond Anvil (14 Days) x1. ** Use this recipe and Elixir of HP/SP Recovery x180 to craft a potion (7 Days) that restores 40% of your HP/SP instantly, then 40% more every 2 seconds for the next 11 seconds (cooldown 20 seconds). Important - All items included in the packages can be transferred via Team Storage, but not traded with other players. - The Diamond Anvil obtained from Blacksmith Teliavelis will reduce 1 Potential if the attempt fails, but your item’s enhancement value will not be reduced. If your item is at 0 Potential, however, the item will be destroyed if the attempt fails. - Unused Diamond Anvils will be automatically deleted on March 12, 2019.
Known Issues after 19th Feb Maintenance
Greetings Saviors, The following issues have come to our attention since the Scheduled Maintenance on February 19, 2019. 1) Specific action duplicates Borutas Wing 2) Having an error while crafting an item The reports already sent to the devs and are being reviewed. And we will update via this Announcement to let you know when it is fixed. Again we are sorry for your inconvenience. When in case of sending Support tickets, please specify your Team Name and also possible, ScreenShots/Videos/Timestamps. It may allow us to find common ground or specific errors, the more info we may have, the faster these issues could come to an end.
[COMPLETE] Scheduled Maintenance Extended (Feb 19)
UPDATE: Maintenance is now complete. Greetings, Saviors. We regret to inform that today's scheduled maintenance has been extended by 2 hours in all servers, due to issues that require further processing. Maintenance is therefore expected to be completed on the following schedule. [EST] 06:00 [BRT] 08:00 [CET] 12:00 [SGT] 19:00 We will update this announcement once maintenance is complete and the servers are open again. Thank you for your patience.
Scheduled Maintenance for February 19, 2019
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (February 19, 2019). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Popo Point Shop (Feb ‘19)
Greetings, Saviors! In this edition of the Popo Point Shop, use the new PP Vouchers to top up your points and make the most of the Popo Point Shop! Event Period FROM the scheduled maintenance on February 19, 2019 TO the scheduled maintenance on March 19, 2019 - Points reset at the end of the event period on March 19, 2019 Who Can Participate - Characters of all levels How to Participate STEP 1. Login to Tree of Savior and start raking in the Popo Points! You get 10 Points for every 30 minutes, no matter what character you’re playing with. STEP 2. Purchasing items using Premium TP earns you additional points! You get 2 Points for every 1 TP you spend in-game. STEP 3. If you’re missing only a few points to get the item you want, you can also purchase PP Vouchers at any TP Shop to top up your points. You can purchase vouchers of 100, 500 and 1,000 Points. - 100 PP: 7 TP - 500 PP: 33 TP - 1,000 PP: 59 TP STEP 4. Use your well-earned PP to purchase items from the Popo Point Shop! Just look for the gift box icon in your bottom-right menu. Click it to access the PP Shop and exchange your Points for potions and other useful items. Changes - Raid Portal Stone x10 added to the shop (400 PP, max. 10 per team). Important - Each item in the PP Shop comes with a per-team purchase limit. - Most PP Shop items will be untradeable. Timed items are also character-bound and not transferable via Team Storage. - PP Vouchers can be transferred via Team Storage, but not traded with other players. - Popo Points and purchase limits will be automatically reset on March 19, 2019. Make sure to use your points before then.
Bonus Season: Unique Raids
Greetings, Saviors! This time around, Bonus Season is bringing 4 whole weeks of perks to all your Unique raids! Event Period FROM the scheduled maintenance on February 19, 2019 TO the scheduled maintenance on March 19, 2019 Bonus Season Perks 1) Base Raid Portal Stone Requirements - Base number of Raid Portal Stones required to enter reduced by -1. 2) No Raid Portal Stone Increase - Re-enter every raid without using more Raid Portal Stones. - The base number of Raid Portal Stones required will apply to every entry. Level Required Raid Portal Stones Required Lv 300 Former Fantasy Library: Sausis Room 9 x4 > x3 The First Refuge x4 > x3 Lv 380 Asiomage Testing Grounds x6 > x5 Magic Research Facility x6 > x5 Astral Tower Closed Quarters x6 > x5 Important - These perks apply only during the event period.
[Fan Art Festival] TOS 3rd Anniversary Edition
Greetings Saviors! This time around the Fan Art Festival theme is… 3rd Anniversary Celebration! We would love for you to celebrate our 3rd anniversary with us! Show us your love of TOS and celebrate our third anniversary! The content of your image is up to you! All we want to see is the best happy anniversary wishes for TOS. We will be accepting submissions from now until Mar 18th 00:00 EST. From Mar 18th 02:00 EST until Mar 20th 00:00 EST voting will commence. PRIZES INCLUDE: 500 TP + A Surprise Gift + In-Game Title (“Happy Anniversary”) + Your art as an in-game loading screen (Prizes will be given out during the scheduled maintenance on Mar 26th. The surprise gift will be the next costume to appear in the Goddess' Blessed Cube). Similar to the previous festival, a total of 11 pieces will be chosen. - 6 pieces will be picked by User Vote by receiving the most "Likes" by the Forum Users. - 5 pieces will be personally picked by Staff (after users have voted). HOW TO ENTER: Log into the TOS Official Forum and upload your art to the Fansite / Fan Art Category. The title of your post should start with “[SUBMIT]” and should include the name of your piece. Inside your post, make sure to write the Title, Your Server Name, and Team Name plus a short description of your art. When the submission period ends, an official voting thread with all the works of art will be created by the Staff. Only the "likes" received in this official thread will be counted as user votes. Art Requirements: Format: JPG/PNG/PSD Size: 1920*1080px, 300dpi The art must be related to the theme Acceptable mediums: - Illustration - Comic panels - An image that utilizes in-game screenshots or material. - Real-life photography, or images that utilize such, will not be accepted - Please note: We will exclude votes cast by forum accounts that shared the same IP addresses after reviewing the accounts. The results of the user vote are a reflection of this change. Policies and Disclaimers imcGAMES will not be held responsible for (a) any contest disruptions, injuries, losses or damages, caused by events beyond the control of imcGAMES; (b) damages caused by plagiarized work submitted by the artist; or (c) inconvenience caused by human error or typographical errors in the rules or promotional material. ImcGAMES reserves the right to change, suspend, or cancel the contest if, in imcGAMES discretion, intervening circumstances warrant such action. Contest Overview: This contest is held by imcGAMES and is open to all Tree of Savior fans. Artist interested in participating may submit a design of fan artwork. Please keep in mind that vote selling of any kind is discouraged and could result in disqualification. General Contest Conditions: By entering this competition, you are granting us a non-exclusive perpetual license to reproduce images of your artwork into in-game loading screens and in posts on the forums (forum.treeofsavior.com) when introducing the works selected. Artworks selected might undergo modification when applying them to loading screens. Artworks will not be used for any other purpose than that which is stated here. Loading screen images are subject to change without prior notification. Original Work of Authorship: By submitting your work you hereby warrant and represent that your submitted art is, in fact, original works of authorship on your part and have not been copied, in whole or in part, from any other work and do not violate, misappropriate or infringe any copyright, trademark or other proprietary rights of any other person or entity. You may not post materials that are sexually explicit, offensive to certain groups, or generally inappropriate for the game’s T rating. Artists who violate these policies are subject to disqualification from entry and should plagiarism or IP theft be confirmed, imcGAMES holds the rights to revoke all benefits and prizes given to the artist.
Regarding the Issue with GTW
Greetings Saviors. It had recently come to our attention that many players were barred from participating in Guild Territory Wars with an in-game message that said they could not participate for 14 days because of abandoning a guild. We have found out that this was caused by an error in the way which the game checked the player entry restrictions and guild membership and we will be patching the game to resolve the issue during our Scheduled Maintenance on February 19th, 2019. As the majority of our players could not participate in GTW, we deemed that it would only be fair that we reset the seize status for ALL SERVERS that resulted from GTW that just took place over the past two days. This means that tariffs will not be distributed to the guilds that successfully seized the spot areas, and all tariff rates for all cities across all servers will be manually reset until the next GTW session. Please note that the timed items related to the event(e.g. potions) will not be removed. The following items will be provided to ALL PLAYERS during this week's Scheduled Maintenance as compensation for the issue: - [GTW Event] Small Elixir of HP Recovery x20 - [GTW Event] Small Elixir of SP Recovery x20 - [GTW Event] Lv 15 Condensed HP Potion x20 - [GTW Event] Lv 15 Condensed SP Potion x20 - [GTW Event] Urgent Repair Kit x5 - [GTW Event] Lv 15 Condensed Movement Speed Potion x5 We apologize for the inconvenience we have caused over the issue and thank you again for your patience and understanding. Regards, Tree of Savior Team