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ANNOUNCEMENT
[COMPLETE] Temporary Maintenance Notice - Feb 20, 2019
Greetings, Saviors. We will shortly begin a period of temporary maintenance across all servers in order to correct the following issues: 1) Players being unable to craft items or enhance gems/cards. 2) V key not working for quest items. 3) Discrepancies in the Wake Up Enhancement Package (see link here for updated announcement). 4) Potion recipes appearing as finished potions in the Wake Up All-in-One Package. 5) Popo Points not increasing with TP spent (players who already spent TP will be compensated with the corresponding PP during the maintenance). Maintenance is expected to take place on the following schedule: [EDT] 01:30 - 03:30 [BRT] 03:30 - 05:30 [CET] 07:30 - 09:30 [SGT] 14:30 - 16:30 We will update this announcement once maintenance is complete. Thank you for your patience.
[COMPLETE] Scheduled Maintenance Extended (Feb 19)
UPDATE: Maintenance is now complete. Greetings, Saviors. We regret to inform that today's scheduled maintenance has been extended by 2 hours in all servers, due to issues that require further processing. Maintenance is therefore expected to be completed on the following schedule. [EST] 06:00 [BRT] 08:00 [CET] 12:00 [SGT] 19:00 We will update this announcement once maintenance is complete and the servers are open again. Thank you for your patience.
Regarding the Issue with GTW
Greetings Saviors. It had recently come to our attention that many players were barred from participating in Guild Territory Wars with an in-game message that said they could not participate for 14 days because of abandoning a guild. We have found out that this was caused by an error in the way which the game checked the player entry restrictions and guild membership and we will be patching the game to resolve the issue during our Scheduled Maintenance on February 19th, 2019. As the majority of our players could not participate in GTW, we deemed that it would only be fair that we reset the seize status for ALL SERVERS that resulted from GTW that just took place over the past two days. This means that tariffs will not be distributed to the guilds that successfully seized the spot areas, and all tariff rates for all cities across all servers will be manually reset until the next GTW session. Please note that the timed items related to the event(e.g. potions) will not be removed. The following items will be provided to ALL PLAYERS during this week's Scheduled Maintenance as compensation for the issue: - [GTW Event] Small Elixir of HP Recovery x20 - [GTW Event] Small Elixir of SP Recovery x20 - [GTW Event] Lv 15 Condensed HP Potion x20 - [GTW Event] Lv 15 Condensed SP Potion x20 - [GTW Event] Urgent Repair Kit x5 - [GTW Event] Lv 15 Condensed Movement Speed Potion x5 We apologize for the inconvenience we have caused over the issue and thank you again for your patience and understanding. Regards, Tree of Savior Team
Announcement Regarding Borutos Kapas
Greetings Saviors! We would like to announce a couple of changes made to the new Borutos Kapas raid. 1. Issues with the Boruta spawn times have been resolved We have resolved the issue where Borutos Kapas did not spawn on the correct times during the weekends. The final schedule for the Borutos Kapas raid will be as follows: Weekdays: 19:00 - 01:00 local time (EST/CEST/BRST/SGT) Weekends: 14:00 - 03:00 local time (EST/CEST/BRST/SGT) 2. Mark: Borutos Kapas will temporarily be disabled The visual effects and the debuff for Mark: Borutos Kapas will be temporarily removed until the issues that it causes server-side is resolved. Thank you for your patience and understanding. Regards, Tree of Savior Team
[COMPLETE] Character stuck on map issue
Greetings, Saviors! We would like to announce that we are already aware of the issue wherein players get stuck on a certain map. Our developers are already looking into it. And we will be going to take care of the issues as soon as possible Again we are sorry for your inconveniences. -- Update As of EST 03:11 PM we have now successfully fixed the issues and found the server status is back to normal If this problem still persists, please contact us via Tickets immediately. Thank you.
GTW Support Items
Greetings, Saviors! To celebrate the opening of the official Guild Territory Wars, we have prepared for you support items to assist your victory in the fierce battle ahead. Event Period FROM the scheduled maintenance on February 12, 2019 TO the scheduled maintenance on March 12, 2019 Who Can Participate - All players who belong in a guild that participates in the Guild Territory Wars How To Participate Visit and interact with the Territory Wars Helper NPC located in Klaipeda, Orsha and Fedimian to obtain the following items: - [GTW Event] Small Elixir of HP Recovery x20 - [GTW Event] Small Elixir of SP Recovery x20 - [GTW Event] Lv 15 Condensed HP Potion x20 - [GTW Event] Lv 15 Condensed SP Potion x20 - [GTW Event] Urgent Repair Kit x5 - [GTW Event] Lv 15 Condensed Movement Speed Potion x5 ※ All support items can be obtained once per week per team (resets 00:00 server time). ※ All items can be transferred through Team Storage, but not be traded personally or via the Market. ※ All items will be automatically deleted at the end of the event period.
Leticia's Secret Cube - Feb 12, 2019
※ IMPORTANT: Please note that your character must be above level 40 to use this content.
Official Forum Maintenance 11th Feb 2019
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EST) 21:30 - 22:00 Feb 11, 2019 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Official Forum Maintenance 6th Feb 2019
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EST) 21:30 - 22:00 Feb 06, 2019 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff