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ANNOUNCEMENT
[SPECIAL] Thanksgiving Package
Sale Period FROM the scheduled maintenance on November 12, 2019 TO the scheduled maintenance on November 26, 2019 Challenger Package 99 TP Max. 5 Per Team Item Tradability Team Storage Challenge Mode One Entry Voucher x30 X O Challenge Portal Scroll x15 X O Raid Portal Stone x50 O O Legend Raid Portal Stone x10 O O Attribute Points 10,000 Ticket x1 X O Endeavor Package 287 TP Max. 3 Per Team Item Tradability Team Storage Rare Enchant Jewel x30 X O Unique Enchant Jewel x10 X O Legend Enchant Jewel x3 X O Premium Awakening Stone x10 X O Lv. 400 Awakening Abrasive x10 X O Silver Anvil x10 X O Golden Anvil x5 X O Ancient Golden Socket x1 X O Double Happy Bag 99 TP Max. 1 Per Team Item Tradability Team Storage Double Happy Bag (Token x2) x1 X O To Begin Weapon Box 30 TP Max. 1 Per Team Item Tradability Team Storage To begin: Weapon Box x1 X O - After purchasing the To begin: Weapon Box, right-click to choose one of the following weapons available in the box: To begin: Sword To begin: Two-handed Sword To begin: Rod To begin: Bow To begin: Crossbow To begin: Mace To begin: Spear To begin: Pike To begin: Staff To begin: Rapier To begin: Shield To begin: Dagger To begin: Cannon To begin: Pistol To begin: Musket To begin: Two-handed Mace - The weapon obtained from the To begin: Weapon Box will be given random Transcendence and Enhancement values. - The weapon's Transcendence value will be between TRA +5~10 and the Enhancement value will be between ENH +6~16. - The weapon's level requirement will match your character's current level and they will grow along with you as your character levels! Important - Weapons obtained from the To begin: Weapon Box cannot be traded between players or via the Market but can be transferred via Team Storage.
Regarding Missing Event TP/Titles and Other Issues after Oct 11 Maintenance
Greetings, Saviors. Missing Event TP and Titles Some users have reported their Event TP items and ‘Happy-go-Lucky’ titles obtained from the previous ‘Crystal Root Lottree’ event going missing after the latest scheduled maintenance. We would like to let you know that we are working on fixing this issue and will restore the missing TP and titles as soon as possible. Other Issues We would also like to announce that we are looking into other issues reported after today’s maintenance and will update you after they are solved. Please note that, depending on your region, even after the patch your client could take some time to sync with the server. We suggest you try checking the integrity of your game files on Steam if you are experiencing problems after this maintenance. We ask for your patience and understanding while we fix the remaining issues. Remember you can report any problems you may be experiencing via ticket through the Support page. Thank you.
[COMPLETE] Temporary Maintenance Notice - October 4th
Greetings, Saviors. We will soon be performing a short maintenance on all servers in order to fix this issue. The maintenance will take place during the following period: [EDT] 07:00 AM to 07:30 AM Thank you for understanding.
Temporary Maintenance Notice - October 02, 2018
Greetings Saviors, We have found that some of the issues and going to apply an extra fix. To fix this situation, we are going to conduct a temporary maintenance, the end time of current maintenance is not yet specified, But we will update this announcement to share more detailed information coming up. Our most sincere apologies for the inconvenience and confusion. Sincerely, IMC Staff
[SA] Silute Server Connection Issues - May 29th, 2016
Greetings Saviors, We are aware that players may have been experiencing connection issues to the [SA] Silute server. This was due to some internal connection issues between the servers. The issue has been resolved at [EDT] 06:25 May 29th and you should now be able to access the game. Please let us know via the ticket system if you are still having trouble accessing the game after this point. As always, we thank you for your continued support, understanding, enthusiasm and love for Tree of Savior. Sincerely, IMC Staff
[June 7th] Released Accounts
Greetings, Saviors! In order for players to get back into the game as soon as possible, we have unlocked the following accounts as we have finished investigating and processing them. Below is a list of the accounts released today. [NA]Klaipeda As****i Br****lion Ch****ian1 co***n Da****Margery es****es F**ah F**e go****s I**er Ir****ilde J**i Ka****ka ki***q Ks****a Li***s MA****NG Me****Katte P**g ri****we Sa****i Su***1 Vo****w Wa***e Ya****e [SA] Silute A**to B**o Ba****a D***a Dr****l Er****r Fr****ell Fr***n G**c In****art In****Mata Is****z Ka***i L**o Lo**x Lu****arem Mi**o N**a Ne****na Ni****ails Ni****iii Nj****r Q**ie R**xk re****s S****ma Th****nnyKittens Th****os V**s Vi****VDS Vo****andig Vy***s Y**y Yu***a Zh****ong zi**o From the accounts listed here, we proceeded to remove all items related to the DPK error, including those crafted, consumed or otherwise utilized. This includes items crafted using one or more affected material items and gems enhanced using one or more affected items. We did this in all accounts where we deemed that there was no serious offense committed. We will proceed to analyze and release more accounts as the investigations continue, after which we will be processing related tickets. Details about this step will be announced separately. Compensation has been sent to the accounts released today, according to the total duration of their suspension. Special compensation will be provided after the investigation of all accounts is complete. Currently, our investigation is focused on analyzing cases in which the items in question have been circulated, i.e. transferred from the character that first obtained them to another character or companion within the team. Cases in which the items are no longer contained within the team of the character that first obtained them (if they were moved via the Market or personal trade to another account), will take longer to process, particularly in accounts with a large number of items circulated. We'll continue to work towards releasing the remaining accounts and allowing players to return to the game as soon as we can. Thank you.
[Guild Delete Exploit] Now Accepting Guild Restore Requests
Greetings, Saviors. We recently fixed an exploit in the game that allowed players to disband their guilds without becoming the guild master (more details here). As a result, several guilds have reportedly been deleted unintentionally. We are planning to restore all guilds disbanded through this exploit during our next scheduled maintenance on May 24, 2016, and will now start accepting requests via Support ticket. Guild masters of guilds affected by the exploit may send in their requests via Support ticket (Type: Etc) until [EDT] Sunday, May 22, 2016, at 11:59 PM. Before you send in your request, make sure you read and understand the conditions below: - Only guild masters may submit a restore request for their guild - Requests must be submitted via Support ticket (Type: Etc) - We will accept requests submitted until [EDT] Sunday, May 22, 2016, at 11:59 PM How to submit your request via Support ticket (only submit if you are the guild master): 1) Go to the Support Page on our official website 2) If you haven't, verify your Steam account 3) Click on Submit Ticket 4) Select Type: Etc, then enter your information on the fields shown 5) Enter the following in Title: -GUILD RESTORE- YOUR GUILD NAME 6) In Description, enter the following information - Server: - Guild name: - Guild master character's name: - Approx. date and time guild was deleted (EDT): Let us know if you run into trouble when submitting your request. Sincerely, IMC Staff
Announcement Regarding [SA]Silute Server Connection Issues - May 5th
Greetings Saviors! There are some connection issues with the [SA] Silute server at the moment. You will be able to read more at the following link. https://forum.treeofsavior.com/t/updated-announcement-regarding-sa-silute-server-connection-issues-may-5th/245530 We apologize for any and all inconvenience that you may have experienced from this problem. Sincerely, IMC Staff
[Special] Year-End Package
Greetings, Saviors! What is your New Year resolution for TOS? Reach your New Year's goal with our new Special Packages! Sale Period FROM the scheduled maintenance on December 24, 2019 TO the scheduled maintenance on January 7, 2020 Friend of Penguins 39 TP Max. 1 per Team Item Tradability Team Storage Character Slot Voucher x1 X X Team Storage Expansion Voucher x1 X X Enchant Scrolls x3 O O Baby Chick x1 O O x8 EXP Tome x1 X O [Freebie] Penguin Selection Box x1 X O Ready to Arm 358 TP Max. 5 per Team Item Tradability Team Storage Silver Anvil x10 X O Golden Anvil x5 X O [Lv 400] Unique Enchant Jewel x5 X O [Lv 400] Stage 8 Transcendence Scroll x1 X O Recipe - HP Potion (1 Day) x3 X O Recipe - SP Potion (1 Day) x3 X O Career Change 129 TP Max. 5 per Team Item Tradability Team Storage Attribute Reset Potion x1 X O Attribute Points: 10,000 Ticket x1 X O Class Change Voucher Lv. 2 x1 X O Lv 15 Basic Condensed SP Potion x150 X O