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ANNOUNCEMENT

[Guild Delete Exploit] Now Accepting Guild Restore Requests

By STAFF_Ines

May 18th, 2016

Greetings, Saviors.

We recently fixed an exploit in the game that allowed players to disband their guilds without becoming the guild master (more details here). As a result, several guilds have reportedly been deleted unintentionally.

We are planning to restore all guilds disbanded through this exploit during our next scheduled maintenance on May 24, 2016, and will now start accepting requests via Support ticket.

Guild masters of guilds affected by the exploit may send in their requests via Support ticket (Type: Etc) until [EDT] Sunday, May 22, 2016, at 11:59 PM.

Before you send in your request, make sure you read and understand the conditions below:

- Only guild masters may submit a restore request for their guild
- Requests must be submitted via Support ticket (Type: Etc)
- We will accept requests submitted until [EDT] Sunday, May 22, 2016, at 11:59 PM


How to submit your request via Support ticket (only submit if you are the guild master):

1) Go to the Support Page on our official website
2) If you haven't, verify your Steam account
3) Click on Submit Ticket
4) Select Type: Etc, then enter your information on the fields shown
5) Enter the following in Title: -GUILD RESTORE- YOUR GUILD NAME
6) In Description, enter the following information
   - Server:
   - Guild name:
   - Guild master character's name:
   - Approx. date and time guild was deleted (EDT):

Let us know if you run into trouble when submitting your request.

Sincerely,
IMC Staff