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ANNOUNCEMENT
Coming Soon: Monster Card Equip, Transcendence, New Premium Items
Greetings, Saviors! Continuing our large-scale Big Brawl Update, that brought the Team Battle League and Regional Guild Battles to the international servers, we’re following up with a set of new features soon to be introduced to Steam. Here is a quick preview of some of the main additions you can expect to arrive in a maintenance not too far away. Monster Card Equip System Previously covered in our Developer’s Blog, this feature allows you to equip Monster Cards obtained from boss monsters into slots located in your character’s inventory. Each equipped card will then grant you different benefits that you can mix and match to your best advantage. You can check out the Monster Card Equip System dev blog post here for a better rundown of all the features, just remember that some aspects of the system can be different from the post by the time it is updated on Steam. Item Transcendence Transcendence is a new function that will allow you to improve the features of your equipment items, akin to item enhancement. To transcend an item, you will first need the ‘Blessed Shard’, a material obtained from a new mission soon to be introduced in the Saalus Convent region. With this material, you can purchase a recipe from an Accessory Merchant that will allow you to craft a Goddess Gem to transcend either a weapon, armor or accessory item. The transcendence process itself can then be completed at a Blacksmith NPC. More details about item transcendence are to come in a future announcement, so stay tuned to our news page. New Premium Items The updates we’re preparing include a whole range of premium cosmetic items to personalize your characters. The TP Shop will soon see the arrival of not only more thematic and class-specific costumes, but also hair accessories, hair dyes and contact lenses. Make sure to keep an eye on our weekly patch notes for more updates and new events coming up.
New Item Packs Coming to the TP Shop
Greetings, Saviors! We’re pleased to announce the release of two new premium item packs coming soon to the TP Shop. Each pack includes a set of premium items at a special TP price, and will be available for a period of two weeks starting August 9, 2016. See below for the contents of each pack. Penguin Companion Pack: 248 TP - Penguin Egg x1 - Sardine Bundle x5 (One Sardine Bundle contains 10 Sardines.) Adventurer’s Pack: 70 TP - Instanced Dungeon Reset Voucher x1 - EXP Tome x3 - Settlement Support Potion x2 ► The new packs will be available for purchase from August 9 to August 30, 2016.
Official Forum Maintenance - August 7th, 2016
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 August 7th, 2016 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
[Complete] Telsiai Connection Issue (August 6th 2016)
Rejoice! The connection issue has been solved! However, if the terrible and abominable connection issue rears its ugly head again, please let us know. Greetings Saviors! Telsiai server is currently undergoing certain connection issues. Our Dev team is currently working on fixing the issue and once the process is fully complete, we will update this current post. Sincerely, IMC Staff
Clarification on Survival and Victory Event Rewards
Greetings, Saviors. We would like to provide some clarification on the conditions required for receiving the Survival and Victory Event rewards. A. Weekly Challenge On our event announcement, we state that characters need to achieve 15 wins per week to qualify for the 300-point reward. We expect to give out the rewards to characters who achieved the required number of wins but still haven’t received their rewards as soon as possible. Note that this event’s point rewards are given on a per-character basis. Characters are eligible to receive the point rewards only if they achieved the total of 15 wins entirely through either 5v5 or 2v2 battles, i.e. 15 wins achieved through a mix of 5v5 and 2v2 battles will not be taken into consideration. B. Best Combatant Also, honorary titles obtained through this event will be exclusive to champions of 5v5, as those are the battles that count towards the weekly ranking. We apologize for the confusion our previous announcement may have caused and ask for your understanding. If you believe you are still eligible for a reward but haven’t received it, kindly send us a support ticket with your information so we may investigate your case. Thank you.
Invisible Item Issue - August 2nd, 2016
Greetings, Saviors. Some of our users might be experiencing an issue where graphics for certain items are not being printed properly. If so, please right-click Tree of Savior in your Steam Library and click Properties. After that, please click VERIFY INTEGRITY OF GAME CACHE on LOCAL FILES tab. It will automatically start a process. Please, let us know if the problem persists after the aforementioned process.
[COMPLETE]Official Website Maintenance - July 28th, 2016
Greetings Saviors, We would like to announce that the Official Website will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 03:00 a.m. - 03:30 a.m. July 28th, 2016 Please note that access to the Forums will not be affected in any way during this maintenance period. We will give an update should the maintenance need to be extended. Sincerely, IMC Staff
Announcement regarding connection issues
Greetings Saviors! We would like to make an announcement regarding connection issues that certain players have been having since July 26th, 2016. Please try connecting to the game after making sure that you are not using any addons. If you still have issues connecting to the servers without any addons installed, please let us know via the ticket system. Certain addons may cause the connection issues as they may not properly work with the many changes that have been made with this patch. Sincerely, IMC Staff
[COMPLETE][Hotfix] Temporary Maintenance - July 26th, 2016
Greetings Saviors, We would like to announce that we will be having temporary maintenance across all servers from (EDT) 07:30 ~ 08:15 July 26th, 2016. This maintenance is in order for us to implement a hotfix that will apply most of the features that did not properly get applied in today's patch. Please note that some regions may take longer to log back on to the servers due to file synchronization issues. Apologies for any inconvenience or confusion you may have experienced. Sincerely, IMC Staff