Search article
ANNOUNCEMENT
Leticia's Secret Cube Item List - Updated Jan 23, 2018
※ IMPORTANT: Please note that your character must be above level 40 to use this content.
New Class Preview: Onmyoji & Retiarius
Greetings, Saviors! The Onmyoji & Retiarius are our next classes in the Wizard & Swordsman tree. Today we bring you a sneak peek of what this class is about. Introducing our new class preview: Check it out below! Heaven on Earth (Onmyoji Main BGM) Composed by SFA Ra Reina (Retiarius Main BGM) Composed by Kevin This song was exclusively made for the new classes "Retiarius" and "Onmyoji". We will soon release the vocal version and the bgm movie trailer that is full of images so please stay tuned. Onmyoji New Class Preview: Wizard Retiarii New Class Preview: Swordsman See you soon!
Announcement for DPK issue maintenance
Greetings Saviors, We would like to offer our most sincere apologies for the inconvenience and confusion caused by the abnormal DPK rations. We have conducted a full review of the game logs related to item drops and have decided to take the following actions. First, regarding the items that had unusual item drop ratios, only one item will be left per user. The rest will be retrieved. This is because we want to minimalize the effect on the players and the in-game economy. Accounts that have obtained more than 2 of the items with unusual drop rates will be temporarily blocked for retrieval purposes. These players will be unblocked as soon as the retrieval process is complete. This will only extend to those who did not trade the item via personal trading, the market or use the item to craft other items. Players who have been temporarily suspended due to the removal of items will receive compensation equal to how long they were suspended based on the same rules as for When we provide compensation for temporary maintenance. However, please note that players who have used this chance to try to exploit and profit from it by conducting massive trade etc shall be punished accordingly. We will announce the severity of the punishments in a later announcement. Finally, we wish to provide the following items via GM message to your Barracks as an apology for causing so much inconvenience with this issue, Please retrieve the message no later than until EDT 6th of June 23:59 The following "additional" compensation will be sent to each account. (this doesn't include the maintenance compensation) - 10 Tome of experience - 2 Instance dungeon reset voucher - 20 Fortune Cookies
[COMPLETE] [SA] Silute Relocation Maintenance
MAINTENANCE COMPLETE: The servers and Bot Classifier are now back online in [SA] Silute. You will now be able to access the game. TIME UPDATE: The relocation of [SA] Silute is expected to finish 30 minutes earlier than previously announced, ending at approx. EDT 09:30 AM. MAINTENANCE EXTENDED: We regret to inform you that today's [SA] Silute relocation maintenance is being extended for approx. 3 hours (until EDT 10:00 AM). Thank you for understanding. Greetings, Saviors. As announced earlier today, we will be temporarily relocating our [SA] Silute server to North America in order to improve its stability. The relocation process will take place during the following maintenance period: [EDT] 01:00 to 07:00 (6 hours) Friday, May 27, 2016 Compensation: - 18-hour Token time extension - EXP Tome x6 Note that this temporary maintenance will affect [SA] Silute only. Thank you for understanding. Sincerely, IMC Staff
Goddess' Blessed Cube Item List: Updated December 12, 2017
Important: All the Goddess' Blessed Cubes follow the updated item list regardless of the date it was purchased. This policy will be standard unless stated otherwise. e.g. Goddess' Blessed Cube A (purchased in November of '16), B (purchased in January of '17) and C (purchased in May of '17) will all follow the item list the most current.
Connect your Accounts for Special Gifts!
Greetings, Saviors! As some of you may already know, we have been informing you about the news and upcoming events in TOS via email for some time now. You may have also heard from friends or read in the forum that we have sent out special gift items with this month’s email. There will be more events like this in the future. That’s why we thought it’d be handy to provide you with a step by step guide on how to connect your TOS forum and Steam accounts. We would also like to add that having the correct Steam account will not only give you the chance to receive fantastic gifts with future events but it will also help us process your support tickets with greater efficiency to improve the quality of your gaming experience! Note: We are aware that some of you have not received your email yet but don't worry. The emails are being sent out in sequential order and we estimate that we will be done sending the emails by the scheduled maintenance on July 24, 2018. Furthermore, these presents can be received only once per account and will be delivered to either your registered mail account. 1. First, you need to locate the email that you received from us. Search your inbox and spam box for the email address noreply@imcgames.com 2. If you can’t find the email in your spam box or your inbox, make sure that you are looking in the correct email account. This should be the email address used for the Facebook/Google+ account that you used to log in to our forums. 3. Once you find our email, you will need to “undo spam”. How to do this will differ depending on the email service you are using, but if you are using Gmail there will be an option for that on top of the page below the search bar in your spam box. 4. After you have “unspammed” the email, open it and click on the link that says “Click now for your present” or the actual URL below the image. 5. Clicking on the image or the URL will lead you to the gift retrieval page on our forum. 6. Here, you can either: A) Connect your Steam ID to your forum account if you haven’t already. A pop-up window will ask you if you would like to connect your Steam ID. Clicking “Yes” will ask you to login to your Steam account. B) Or click on the “Change Steam ID” if you already have your Steam account connected to your forum account but it’s not the account on which you want to receive your gift. 7. Provided that you haven’t received your gift already, you will be able to select the server you want to receive your gift on and the items will be sent to the message box of your team lodge.
[SA] Silute Temporary Relocation Notice
Greetings, Saviors. As you are well aware, our [SA] Silute server has been target to multiple DDoS attacks in recent weeks, which have seriously affected the server’s stability and normal operation. Every attack results in a particular machine getting banned, which means we have far fewer machines compared to the user count, and we were denied the addition of more machines to the server. Continuing normal service operation in South America with our current provider is proving nearly impossible. For this reason, we are being forced to temporarily relocate Silute to North America in order to stabilize the server. Latency in the new server location is expected to increase for users in South America, for which we would like to apologize. Instead, we hope the relocation will improve the server’s current stability and connection issues for most users in the region. We continue to search for ways to stabilize Silute and provide steady service to users in South America, and the server is expected to be moved back to its original location in São Paulo once the current issues have been solved. Also, we would like to note that the regional pricing in [SA] Silute will remain the same even after the server’s relocation. The relocation process is expected to take place tomorrow; a new announcement regarding the relocation schedule and details will be up on our official website soon. Thank you for your understanding. Sincerely, IMC Staff
Blocked Users in [SEA] Servers and Bot Classifier Update
Greetings, Saviors. Due to a recent lapse in our Bot Classifier, a number of players were mistakenly deemed bot users and had their accounts blocked as a result. Some of Players mistakenly received due to my mistake and we retrieved all of items without them So sorry for inconvenience of this issue. We would like to announce that these accounts have now been unblocked and that their corresponding teams have been compensated with the following items: - 15-Day Event Token (untradable) - EXP Tome x4 - Instanced Dungeon Reset Voucher x4 Below is the list of accounts affected. [SEA] Telsiai xY*** To*** ZkyWal*** Crystal*** Windbo*** Windschna*** About RII and the Bot Classifier As you may know, we make use of our Bot Classifier for finding bot users and examining bot reports, partly by taking into account the RII of other players (see our Dev Blog post here for details). Until now, using the RII of the reporting players has helped signal the offending users to the Bot Classifier, giving us a clue as to which users are more likely to be bot accounts. This high reliance on RII, however, has caused some innocent players to be considered as bot users as well. For this reason, we have decided to slightly change how reported cases are handled. The reporting players’ RII will still count towards the probability of the reported user being a bot, and will signal to the Bot Classifier which accounts are more likely to be using them. However, the RII of the reporting users will no longer influence our decision when determining whether the reported accounts are using bots or not, and they will be judged solely on their in-game behavior and other Bot Classifier criteria. Finally, to players whose access to the game is being denied, if you find that your account has been unfairly blocked, make sure to send us a ticket through our Support page so we may reevaluate your case. Thank you. Sincerely, IMC Staff
Accounts Banned for Abuse (April 19th, 2016)
Hello, Saviors. We've identified and permanently blocked 1,394 bot accounts in the order from the most frequently reported. Additional 1,678 accounts that have manipulated the game client for exploiting purposes have also been banned. If you feel you have been wrongly banned, please report your case to us through the support page. Your reports will be used as important data for us. We do believe these bots are a major issue and will continue to do our best until the problem is solved. In addition, we are taking down the Founders Server : Exclusive Access 3 product temporarily until the bot issue is handled properly. Thank you for your cooperation. Sincerely, IMC Staff