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ANNOUNCEMENT
Announce of Temporary maintenance
Greetings Saviors, We are currently aware of and are looking into the issue of the abnormal DPK ratios of certain items. In order to resolve this issue, we will be having emergency maintenance starting at the following times on the [NA]Klaipeda, [NA]Orsha and [SA]Silute servers. [EDT] 16:40 ~ [BRT] 17:40 ~ [CEST] 22:40 ~ [SGT] 04:40 ~ We will share more details on when the maintenance will end and what steps we took at a later time. Our most sincere apologies for the inconvenience and confusion. Sincerely, IMC Staff
[COMPLETE] Scheduled Maintenance - April 5th, 2016
Greetings Saviors! We will be holding the scheduled weekly maintenance as notified in our previous announcements. The detailed time can be seen down below. More details will be provided on what will be tweaked in a later announcement. Scheduled Time for Maintenance : 1~5 a.m. (EDT) April 5th, 2016 We would like to use this chance to apologize for the inconvenience that many of you have experienced during the launch week. We are constantly keeping an eye out for your feedback to see what the more prevalent issues are. Through your feedback, we are able to figure out what can be fixed quickly and what requires development time. Some issues have been carried over from older versions, other unknown issues have occurred because they hadn't been exposed to such focused stress and yet others are due to connectivity issues between us, Steam, AWS, and individual clients. The more major bugs/issues will take longer to iron out since we do not wish to negatively affect other aspects of the game. Others can simply be dealt by a hotfix / patch during shorter maintenance periods. Once again, we would like to apologize for the poor connectivity and numerous in-game issues that many of you have experienced last week. We also wish to thank you for your continued enthusiasm, patience, support and love for Tree of Savior. Sincerely, IMC Staff
[UPDATE] Preliminary Announcement Regarding Current Account Restrictions
Greetings, Saviors. Due to the irregular DPK issue, we would like to make a further announcement about the current temporary account lock and our ongoing investigation. First, we would like to remind all users who are unable to access the server that their accounts have not been banned. We have temporarily locked accounts in order to complete follow-up procedures that may take some time. This involves checking and retrieving the items that were acquired through irregular DPK. With about 1,642 accounts affected and the number of items that need to be retrieved, it will take us a considerable amount of time to complete our procedures. However, we realize the inconvenience this has caused to the affected players and we are working very hard to complete the process as quickly as possible. We will do everything we can to complete our investigation by Monday. Once we have retrieved the items we will revert the affected accounts back to normal and, as a form of apology, we will compensate affected users for the inconvenience. Compensation Due to users being unable to enter the game because of the time it takes for us to process these irregular items, as a show of apology we would like to compensate these players with the following items: (1) [Event] Token: 30 Days x1 (2) Letitia's Secret Cube 10+1 x1 (3) Enchant Scroll (14 Days) x20 (4) Instanced Dungeon Reset Voucher x10 (5) Earth Tower Entry Voucher (14 Days) x10 Furthermore, the following compensation will be provided to accounts which have been preventively suspended and unable to login to the game: - 3 hours of Token time extension per every hour of suspension - Multiply Token x1 per every hour of suspension - Instanced One Entry Voucher x1 per every 2 hours of suspension [NOTE] Players whose accounts are considered to have abused the issue will NOT be receiving compensation. Criteria for Ban - Accounts which have obtained large amounts of the irregular DPK items, but have kept those items within the team by crafting them, modifying them or otherwise utilizing them, will not be subject to further restrictions. The items in question and subsequent products, however, will be seized. - Accounts which have circulated the obtained DPK irregular items through the Market or personal trade will be subject to restrictions. - We will release another announcement specifying the different types of restriction to be applied and the list of restricted accounts.
Introducing the Fan-Made Database/Skill Simulator
Greetings, Saviors! Today we would like to introduce a new community project that may interest you! One TOS player (by the name 'rjgtav') has been working on a new open source DB and skill simulator for the game. As we all know and understand how valuable it is to have a working database, we have decided to introduce rjgtav’s contribution through our official announcements as a token of gratitude. Don't forget to leave your feedback through the link on the top-right corner of the page. Being a community-driven project, every bit of your input will help towards improving the database! https://tos.guru/ktos/database/equipment Features - Updated with latest 2018/10/10 iTOS patch (today's patch will be added later in the day) - Database for Attributes, Books, Cards, Classes, Collections, Cubes, Equipment, Equipment Sets, Gems, Items, Monsters, Recipes and Skills - Skill simulator with class & skill attributes and formulas among others - Light & Dark theme - Streamlined performance Upcoming Features - Global search and more advanced filtering & sorting - Addition of remaining entities to the database (world map, NPCs, etc.) - Build guides, offline/mobile app support, what's new, etc. * All rights to the project itself belong to the project's creator (rjgtav). IMC has no official part in the creation and development of the project.
Goddess' Blessed Cube Item List: Updated October 17, 2017
Important: All the Goddess' Blessed Cubes follow the updated item list regardless of the date it was purchased. This policy will be standard unless stated otherwise. e.g. Goddess' Blessed Cube A (purchased in November of '16), B (purchased in January of '17) and C (purchased in May of '17) will all follow the item list the most current.
Forum Maintenance at 01:00 EDT (April 26th, 2016)
Hello, Saviors. The forum will be down for an hour once our regular server maintenance starts tomorrow, on the 26th. You will not be able to access the forum on April 26th, 2016 from 01:00 EDT to 02:00 EDT. Thank you for your cooperation. Sincerely, IMC Staff
Follow-up measures to the removal of all DLC products from the Steam Store
Greetings Saviors, As you may know, we have removed all DLC products from the Steam Store on the 30th of May, 2016. This was done as we felt that the DLC products were redundant due to the launch of TP Bundles from the Steam Inventory Store. Therefore, we have also restricted the ability to receive any further DLC products as this will be unnecessary. Please let us know via the ticket system if you have not yet redeemed the DLC product and are now unable to do so. Please include the following information in order for us to process the requests. 1. Steam ID 2. Team Name 3. Server 4. DLC Product Name 5. Screenshot (for proof of purchase) Sincerely, IMC Staff
[COMPLETE] Telsiai and Varena Servers Connection Issues - June 14th, 2016
Greetings Saviors, The maintenance has ended and you will now have access to the game servers. Greetings Saviors, We are aware that players may be experiencing temporary connection issues to the Telsiai and Varena servers. This is due to some internal connection issues between the servers. We are currently working on fixing this issue as soon as possible. As always, we thank you for your continued support, understanding, enthusiasm and love for Tree of Savior.
Preview: Tree of Savior W Release and Integration of Region
Greetings, Saviors. We would like to announce that [Tree of Saviors W] will open on Tuesday, April 25, 2023, where Saviors playing Tree of Saviors in various regions will be united on one server to enjoy new encounters, adventures, challenges, and competition. [Tree of Saviors W] will bring together Saviors from all of Asia, including Korea and Japan, which will allow everyone who has been playing in their respective regions to be able to meet and make memories together across languages and cultures. Saviors from your favorite guilds and regions will be able to find new goals to work towards, while those who aren't tied to a guild or region will be able to create their own unique groupings. No new installations or changes are required to enjoy [Tree of Saviors W]. You'll be able to access [Tree of Saviors W] by running your existing client in each region via the STEAM platform, and Saviors in each region will meet on one and the same server. Tree of Saviors W will also add live chat translation, and you'll be able to choose which language is displayed in the client. The opening of [Tree of Savior W] will be accompanied by a variety of events. In particular, special rewards will be awarded for the first Guild Territory War after the integration. The following flag rewards will be awarded to Guilds that capture the Champions League areas: 'Genar Field', 'Aqueduct Bridge Area', and 'Baron Allerno'. Flags can be imprinted with text and images of your choosing. [Guild Territory War Championship] "Win the Champions League!" ※ The details of the event will be notified in the future announcement. [Tree of Savior W] integrations are guided by the following policies: ‘Tree of Savior W’ Policy - Date: Scheduled maintenance on April 25, 2023 - Target: [KOR] Laima server, [JPN] Medeina server, [Global] Telsiai server - Server Name: W server Category Major Integration Policies If you only have a team on 1 server # The team is transferred without changes except for the reset categories If you have teams on more than one server # Only the information from one team, selected based on the criteria below, will be transferred, and no other team's information will be transferred. (The following criteria will be applied to determine which teams are transferred) 1. Team with more premium TPs 2. Team with higher team levels (experience) 3. Team with more characters created 4. Team with later team creation dates # Premium TPs are transferred to the final team after all teams' information is summed. - They are also transferred if they were converted to points using TP-packaged items. # For further activation of teams not selected by the above criteria, you will need to apply by creating a new STEAM account. - The details of the procedure will be announced in a separate announcement in the future. Guild # General Guild - If the Guild Master's team is transferred, the guild will also be transferred and any guild members not transferred will be removed from the guild. - If the Guild Master's team is not transferred, the guild will be disbanded and the guild members will be changed to a guildless status. - If there are two guilds with the same guild name, the later created guild will be renamed to "Guildname_1" and will receive a “Guild Name Change Voucher”. # TOS Support Guild - If your team is a member of a TOS Support Guild, it will be transferred to the TOS Support Guild on the Laima server. - The Guild Master/general guild member's rank and privileges are retained. # Not in a guild - If the team being transferred is not in a guild, it will be transferred as a guildless status. ※ Premium TPs are paid products, excluding free/event TPs. ※ Data related to teams/characters/companions deleted before the integration will be unrecoverable after the integration. Reset Categories Category Details Ranking (Record) # GTW Spot Capture Guilds # Ranking/Records of the following contents - Blockade Battle, Joint Strike Raid, Weekly Boss Raid, Remnants of Bernice, Fishing, etc # Ranking and play records of the Pilgrim (Extreme) mode Guild # Guilds that do not meet the integration conditions # GTW tariff, Applications, Guild Tower, Declare War, etc Other # If you have a duplicate team name - The team name of the first team to claim it is retained - However, even if the team name is claimed first, if the account hasn't been accessed within one year at the time of the integration, the team name of the other team with the access record will be retained. - If all teams have not accessed within a year, the first team to do so keeps the team name. - Other teams that don't keep their team name will be renamed to "Team name_1" and will be given a “Team Name Change Voucher”. # Items listed for sale in the market - These items will be unregistered and moved to your Market Retrieve Tab. # Installed User Shops - All installed user shops such as Food Table, Repair Shop, Spell Shop, and Equipment Maintenance Shop will be removed # Chat, Party ※ Fishing Etching and Team Battle League are unavailable from 4/17 to 4/25. ※ Guild Territory War will not be held on 4/23. ※ The following contents will be unavailable during 4/24 ~ the scheduled maintenance on 4/25. - Extreme Mode, Blockade Battle, Weekly Boss Raid, Remnants of Bernice ※ Please receive the ranking rewards (ex; Blockade Battle) before the maintenance on April 25, as all rankings and records will be reset. ※ Integration policies and other details can be changed in the future. [What changes with W] - The trade properties of some item changes. - Some non-tradable items are changed to tradable. - The prices of some TP Shop item changes. - The recharge rate of free TPs changes. - Free TP recharge duration: 4 hours per 1TP → 2 hours per 1TP - The TOS Support Guild will be integrated into the Laima server’s TOS Support Guild. Therefore, some data of the TOS Support Guild on the [SEA] Telsiai server will be deleted. - Deleted data : Guild Storage, Shared Guild Storage, Guild Mileage, Guild Housing - Accounts accessed within the last year (March 31, 2022 00:00 ~ scheduled maintenance on April 25, 2023) + All accounts that have purchased TP + All accounts with paid TP + All accounts that have used paid TP will be excluded from the Dormant Team. [Related Notice] ※ More details will be announced in a future post. [SEA] Telsiai server's time zone changes and various content time changes accordingly - As the servers are merged, the [SEA] Telsiai server time base will change from EST to KST. - The duration of various contents will be changed to be the same as TOS KOR. The changes are as follows. Guild Territory War Period Before SGT 20:00~21:00 (EST 7:00 ~ 8:00) After SGT 19:00~ 20:00 (KST 20:00 ~ 21:00) Team Battle League 1st 2nd Before SGT 17:00 (EST 04:00) SGT 23:00 (EST 10:00) After SGT 20:30 ~ 23:-00 (KST 21:30~24:00) Blockade Battle Sunday Entry Time Monday Entry Limit Entry Limit on other days of the week Before SGT 07:00 ~ 19:00(EST 18:00 ~ 06:00) SGT 19:00 ~ 07:00 (EST 06:00 ~ 18:00) SGT 06:00 ~ 07:00 (EST 17:00 ~ 18:00) After SGT 05:00 ~ 17:00 (KST 06:00 ~ 18:00) SGT 20:00 ~ 05:00 (KST 21:00 ~ 06:00) SGT 04:00 ~ 05:00 (KST 05:00 ~ 06:00) Joint Strike Raid 12:00 PM 10:00 PM Before SGT 12:00 (EST 23:00) SGT 22:00 (EST 09:00) After SGT 11:00 (KST 12:00) SGT 21:00 (KST 22:00) ※ Details regarding server integration may change in the future.