Follow-up on Recent RMT Policy Changes

Greetings, Saviors.

If you remember our previous announcement on RMT policy changes (click here to read it), you will know that we set out to reinforce Market surveillance and punitive action regarding Silver-selling accounts throughout the month of July, in order to test out a new approach to RMT activities.

Today, we would like to present some of the results of those efforts, as well as announce our plans for the continuation of our updated RMT policies.
 

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Main Results

- Investigated 345,167 individual Market listings/transactions.

- Applied Strike 1 measures (warning) to 132 Silver-buying accounts.
- Applied Strike 2 measures (temporary ban and items/Silver seized) to 15 Silver-buying accounts.
- Applied Strike 3 measures (permanent ban) to 1 Silver-buying account.

- Permanently banned 2,218 farming bot accounts.

List of Accounts Affected

Strike 1
(132 accounts)

Strike 2

Strike 3

Policy Improvements

After assessing the results of the recent surveillance measures, along with the feedback received from players via our official channels, we have decided to apply the following additions and alterations to our RMT policy.

1) Market Surveillance

Accounts eligible for Strike 1 measures will not only receive a GM warning, but will also have the items and/or Silver involved in the transaction permanently seized. No change is applied to Strike 2 and 3 measures.

2) GM Monitoring

Accounts found to be using bots or practicing similar violations of our Terms of Service will now receive stronger restrictions when processed by a GM. On Strike 1, the account will be temporarily banned for 15 days. On Strike 2, the account will be permanently banned.
 

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Please refer to these changes for cases concerning account restriction disputes and related topics. Should there be any further alterations to our RMT policies, you will be notified in advance via a new announcement in our News page.