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KNOWN ISSUES
[COMPLETE] Known Issue: March 19, 2021
Greetings Saviors, The following issues have come to our attention: - [Fixed] Temporary issue on Steam TP Shop The in-game store service on STEAM is currently unavailable, the issue is being under fix by steam, until their procedure is complete, the tp store will be temporarily unavailable. We have checked the STEAM store and the TP shop is now back online again. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] [Completed] Emergent Server Restart on Telsiai Server
Greetings Saviors, Due to the Server instability issues on Telsiai Server, we are currently restarting the Server in order to fix the issues. We are terribly sorry for causing inconveniences and we will be going to fix the issue as soon as possible. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: March 12, 2021
Greetings Saviors, The following issues have come to our attention: - Temporary Server Instability on Telsiai Server Due to this issue, some users find trouble while connecting to the server, or in-game functions or responses could be delayed or not working as intended. We are currently aware of the issue and going to fix it as soon as possible. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[Fixed] Known Issue: March 10, 2021
Greetings Saviors, - [Fixed] We are currently fixing the server instability issue in Telsiai Server. Please take note that in the meanwhile, market, chat, and some areas might be disconnected. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: March 4, 2021
Greeting Saviors! There was a server instability in some servers at Telsiai world, and some contents were unable to enter. But we have now fixed the issue. We apologize for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
Known Issue: February 18, 2021
Greeting saviors, Unable to receive Weekend Login Reward from Giltine Raid Event. This issue has been fixed. Due to the issue, we have postponed the ending period of Giltine Raid Event to March 9, 2021. During the postponed period, you can receive Weekend Login Reward from March 3, 2021 to March 7, 2021. (Weekend Login Reward can be received from 6 am to next day at 5:59 server time during the designated days) You can check on event details here. We are deeply sorry for causing confusion and thank you for your patience. Regards, IMC staff
Known Issue: February 10, 2021
Greetings Saviors, - We have currently blocked "Receive GTW reward" function due to a problem found. You will not be able to receive the GTW Challenger reward of this week. This will be given during the scheduled maintenance next week. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: February 4, 2021
Greetings Saviors, Following issues have come to our attention. 1. Unable to play 'Auto Match' contents. 2. Unable to use Chats (Guild Chat, Group Chat, Party Chat, Shout) due to Error Code [0] and Error Code [21]. We are investigating the problem and will make another announcement as soon as an update is available. We are deeply sorry for the inconvenience and thank you for your understanding. If you are experiencing any other issues with the game, please send tickets describing the problem via our Support page. Thank you.
Known Issue: February 4, 2021
Greetings Saviors, We are aware that the [5th Anniversary] Special Kedoran Merchant is in Fedimian. It was wrongly applied due to the system error, and we will delete the NPC during the scheduled maintenance next week. [5th Anniversary] Special Kedoran Merchant NPC will appear later when the event starts. Sorry for causing confusion, and thank you for your support. If you are experiencing any other issues with the game, please send a ticket describing the problem via our Support page. Thank you.