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KNOWN ISSUES
[COMPLETE] Known Issue: May 3, 2022
Greetings Saviors, The following issues have come to our attention: 1. [Complete] Inaccurate version of the Fan Art Festival title is given as a reward ▶ Version currently given: ▶ Correct version: We are currently aware of the issue and the issue will be fixed during the scheduled maintenance on May 9-10. 2. [Complete] Some saviors of Tesiai did not receive the attendance reward for April 24th. We are currently aware of the issue and rewards will be sent to those who did not receive the reward on May 6th, 2022. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: April 28, 2022
Greetings Saviors, The following issues have come to our attention: - [SEA] Telsiai Server: Berk's Visit Attendance reward for April 24 was not given to some users who have logged in for 2 hours. We are currently aware of the issue. To those who haven't received the Attendance reward for April 24, the reward will be given during the scheduled maintenance on May 3, 2022 to the mailbox. Please receive it within 2 weeks. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: April 24, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server Instability in Telsiai [SEA] Server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: April 12, 2022
Greetings Saviors, The following issues have come to our attention: - Missing Leticia Secret Cube NPC for all Servers The issue is currently fixed. If you have any problems regarding this issue, please send us a ticket. Thank you for your patience and understanding. Regards,
Known Issue: April 8, 2022
Greetings Saviors, The following issues have come to our attention: - Receive abnormal amount of damage when you are hit by a certain skill while Physical Link is applied We are currently aware of the issue and trying to fix it. We advise not to use Physical Link until the issue is fixed. [Update] The issue will be fixed during the scheduled maintenance this week. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Unable to login Official Website by Facebook account
Greetings Saviors, The following issues have come to our attention: - Login issue regarding official home page by Facebook. We are now trying to fix the issue. But until then, please use our Steam Community Hub [Link]. When reporting the bug via steam community hub, please write [Ticket] header on the title. We are deeply sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: March 20, 2022
Greetings Saviors, The following issues have come to our attention: - Unable to use [Lv.470] Faint Arcanum Formula dropped before the maintenance on March 18, 2022 ※ Unused [Lv.470] Faint Arcanum Formula dropped before the maintenance on March 18 will be compensated during the maintenance on March 22. [Update] The number of [Lv.470] Faint Arcanum Formula dropped before the maintenance on March 18 will be given during this scheduled maintenance. You are able to discard the item, so please delete the [Lv.470] Faint Arcanum Formula that cannot be used. [Update] Goddess Token (Gabija) is given to the Market Retrieve tab. [Lv.470] Faint Arcanum Formula and Neutralizer are given to the Mailbox and will be deleted after 4 weeks. If there are any updates, we will let you know through this post. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: March 17, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Reward of Blockade Battle (Demonic Sanctuary) can not be received This will be fixed during the scheduled maintenance on March 22, 2022 and you will be able to receive the reward after the maintenance. - [Fixed] Arcanum Brewing does not function normally. We are currently aware of the issue and are trying to fix it. ※Please do not use the Neutralizers or identify formulas before the issue is fixed. The Neutralizer, [Lv.470] Faint Arcanum Formula, and Goddess Token (Gabija) consumed while identifying formula and brewing Arcanum until then will be compensated after we fix the issue. [Update] Goddess Token (Gabija) is given to the Market Retrieve tab. [Lv.470] Faint Arcanum Formula and Neutralizer are given to the Mailbox and will be deleted after 4 weeks. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: February 21, 2022
Greetings Saviors, The following issues have come to our attention: - A maximum of 2000 [Event] Full Moon Coin can be obtained during the weekends instead of 3000 This issue will be fixed during the scheduled maintenance on February 22, 2022. [Update] [Event] Full Moon Coin x2,000 will be given to the Mailbox during the scheduled maintenance on March 2, 2022. The [Event] Full Moon Coin x2,000 will be deleted from the Mailbox during the scheduled maintenance on March 8, 2022. Thank you for your patience and understanding. Regards, IMC staff