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KNOWN ISSUES
Known Issue: September 25, 2022
Greetings Saviors, The following issues have come to our attention: - Server Instability in all Server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: September 22, 2022
Greetings Saviors, The following issues have come to our attention: 1) [Harmony][Lv.480] Enhance Aid in the event shop is shown as [Harmony][Lv.470] Enhance Aid - This issue will be fixed during the scheduled maintenance on September 27, 2022. 2) Last week's weekly reward of Remnants of Bernice Dungeon can not be received - Reward will be given to the saviors who didn't receive last week's Remnants of Bernice Dungeon reward according to the stage they cleared. ※ We have deeply searched for solutions but due to internal issues, Rank 1~3 reward will be excluded from the compensation. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: September 20, 2022
Greetings Saviors, The following issues have come to our attention: 1) Can receive Must Do Guide Reward twice ▶ The issue will be fixed next week during the maintenance on September 27th. You will not be able to receive all rewards from Must Do Guide until the issue is fixed. So please do not use the items, if you received the reward from the Must Do Guide twice. ▶ We are withdrawing the rewards received multiple times. The consumed Purified Breath of Power will also be withdrawn by taking away the EXP of the Res Sacrae it was used during the scheduled maintenance in the future. ※ Do NOT use the rewards obtained more than once. 2) The server instability that occurs occasionally in all servers after the recent update We are currently aware of the issue and trying to fix it. When the issue is resolved for sure, we will compensate the saviors for the recent inconvenience. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: September 19, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server instability in all servers We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: September 18, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server Instability in Telsiai(SEA) server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: September 17, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server instability in [NA] Klaipeda server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: September 16, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server instability in all servers We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: August 16, 2022
Greetings Saviors, The following issues have come to our attention: - The schedule of the Team Battle League in SA server is not changed to the schedule notified in the patch note on August 16, 2022. Team Battle League in SA server currently starts at [BRT] 22:30 and this will be fixed to [BRT] 21:30 during the scheduled maintenance on August 23, 2022. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[EDITED] Known Issue: July 31, 2022
Greetings Saviors, The following issues have come to our attention: - [Complete] Cannot play Auto Match contents in [SEA] Telsiai. - Salvia Forest cannot be seized during GTW in [SEA] Telsiai. ▶ The issue will be fixed during the maintenance on August 2nd, so you'll be able to seize the area for this week normally. Twice the amount of tax will be given to the guild that seizes Salvia Forest on August 7th. (The additional amount of tax will be given manually in the form of GTW Coin during the scheduled maintenance on August 16 to the Guild Storage) We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff