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ANNOUNCEMENT
[UPDATED] Goddess' Blessed Cube Item List: Updated April 4th
Important : All the Goddess' Blessed Cubes follow the updated item list regardless of the date it was purchased. This policy will be standard unless stated otherwise. e.g. Goddess' Blessed Cube A (Purchased on November of '16), B (Purchased on January of '17) and C (Purchased on May of '17) will all follow the item list the most current.
[Updated] Meet-up the GM! We're back again! April 4-5
Saviors! It has been while since the last meeting of November 29~30th. Now it is time to run the second meeting! GM meet-up is taking place at channel 1/2 of Gateway of the Great King (Lv. 58) In the area near the Statue of Goddess Vakarine Same place on last November. Please check the image below, and the following is the schedule of each server. GM Meet up schedule SERVERS: [NA] Klaipeda, [NA] Orsha 4th Apr 2017 EDT 22:00~23:00 SERVER: [EU] Fedimian 5th Apr 2017 EDT 02:00~03:00 SERVER: [SA] Silute 5th Apr 2017 EDT 22:00~23:00 SERVERS: [SEA] Telsiai, [SEA] Varena 6th Apr 2017 EDT 05:00 ~ 06:00 See you soon!
[COMPLETE] Official Forum Maintenance - March 30th, 2017
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:30 March 30th, 2017 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Help us reduce issues with claiming TP Bundles!
Greetings Saviors, We would like to announce that we will be offering 20% additional TP as compensation for any players who may have issues with claiming their TP Bundle purchases made from now until April 30th. We wish to use this chance as a way to apologize for the continued issues with regards to the TP claiming process and to show our willingness to solve these issues. There has been a lot of tinkering behind the scenes to smoothen out the process, but we admit that it can always be better. Please carefully read the details below to see how you can help us improve our TP distribution process as well as gain additional TP in the process. If you require any help on how to claim your TP Bundles, make sure to check out our guide here. The following list shows how much TP you will be compensated with if you have an issue with a certain TP Bundle product. - Per 100 TP Bundle (100 TP) : Compensation of 20 TP - Per 300 TP Bundle (310 TP) : Compensation of 70 TP - Per 500 TP Bundle (530 TP) : Compensation of 110 TP - Per 900 TP Bundle (990 TP) : Compensation of 200 TP IMPORTANT : Please read the following conditions to see if you are applicable for compensation. 1-1. You must have either pressed the 'USE' button OR used the '/retrieveAllItems' command in order to start the TP claiming process. 1-2. Any attempts at claiming TP Bundles not meant for your server region will not be counted. 2. A minimum of 24 hours must have passed after the initial start of the TP claiming process (Condition 1-1). 3. You must send us a Ticket via the Support Page when the issue arises. 4. Any attempts at abusing the system may result in you becoming inapplicable for compensation. Thank you as always for the continued love, support, and attention. Best regards, IMC Staff
Ping Test for [SA] Silute Players
Greetings, Saviors! We have been well aware of the inconveniences experienced by South American players since [SA] Silute was relocated to North America, where it is currently located. We continue to investigate and consider different options for reducing latency issues in Silute, and for that we would like to ask for your feedback on the latency felt between your region and a set of possible future server locations. Please note that this does NOT guarantee new relocation plans for [SA] Silute, as we are still only evaluating the possibilities of such an operation. If you would like to help by taking a ping test and sharing your results, please head to the forum post here. Any contributions will be greatly appreciated. Thank you.
[UPDATED] [COMPLETE] Temporary Maintenance for 23rd March 2017
Doubled compensation will be given as soon as possible. so sorry for the inconvenience. Greetings Saviors, We will be performing temporary maintenance on our servers today due to the following issue. - Repurchase Function ( temporarily unavailable, will be fixed for the future patch ) Maintenance is expected to take place during the following period: EDT March 23rd, 2017 - 10:30 AM to 11:30 AM Thank you for your patience and understanding.
How to claim your TP Bundles
Greetings Saviors, This is a guide for first time purchasers on how to purchase and claim TP bundles. Please note that by TP bundles, we are talking about the TP packs you can purchase on the ‘Tree of Savior Item Store’ and not TP bundles that can be claimed via DLC products. STEP 1 : Selecting and purchasing the product for your regional server First of all, you must select and purchase a TP Bundle that is usable on your regional server. For instance, if you play on the NA servers(Klaipeda or Orsha), you should be purchasing one that states ‘Exclusive for North America’. Please remember that you should be selecting a region that matches the server you play on, not where you are playing from. For instance, if you are playing from the US, but are playing on SEA servers(Telsiai or Varena), you should be purchasing items that read ‘Exclusive for South-East Asia’. STEP 2 : Claiming the TP in-game Now it’s time for you to claim the TP that you purchased. DO NOT go looking for it in your mailbox since it will not be there. That is where you get items from DLC products, events or compensation. Instead, you should go to the small TP icon next to your minimap. Once you open it, you should see your TP there. If you don’t see it appear within 24 hours, please make sure to contact us via the Ticket Support System and we’ll be more than happy to help. You will be able to claim your TP once you click on the ‘Use’ button. Another important thing to note is that you will NOT be getting an item to gain the TP. Your TP will be added to your remaining TP balance automatically.
March 28, Get Your Firecrackers!
Greetings, Saviors! Next week, on March 28, 2017, Tree of Savior is celebrating its first anniversary! On March 28 only, we’ll be giving away 3 Anniversary Firecracker items to each character to celebrate with us this important date. To get your firecrackers, simply interact with the Event Notice Board in the cities of Klaipeda , Orsha , Fedimian on March 28! Anniversary Firecracker Effects - Grants party members +4 movement speed, +1 AoE attack ratio and +25% EXP gains for 30 minutes. Please remember that: - The firecrackers can only be obtained and used on March 28, 2017 (EDT). - After March 28, 2017 (EDT), you will be unable to use the firecrackers (they will be deleted at a later date). - A total of 3 firecrackers will be provided per character. - Anniversary Firecracker items are untradeable and character-bound.
[COMPLETE] Official Forum Maintenance - March 22th, 2017
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 March 22th, 2017 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff