Search article
ANNOUNCEMENT
[HOTFIX] Guilds Facing Issues Logging In
Greetings, Saviors! After the scheduled maintenance on September 26th, some guilds have reported connection issues and extreme lag while playing. We would like to announce that we have implemented a hotfix to address the error and that you will need to restart the game to ensure that these changes are applied. We would also like to request that players, after receiving this hotfix, continue to send us their lastreply files from the following directory: Steam/steamapps/common/TreeOfSavior/release/replay/lastreplay Please do not send us files from before today's hotfix as it will not provide the data we are looking for. Also please note that you do not have to use the F12 function to record anything. The file will be automatically created. We apologize for the inconvenience.
[COMPLETE] Official Forum Maintenance - October 10, 2017
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 October 10, 2017 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
[RESOLVED] Klaipeda and Orsha Login Issue
Greetings, Saviors! UPDATE: The [NA] servers are back up and you should be able to access them now. Compensation for the connection issues has also been sent to all teams on the Klaipeda and Orsha servers. Please collect it by October 08, 2017. We have detected connection issues in the [NA] servers and are currently looking into the source of the problem. We will update this announcement once we have more details about the issue. Thank you for your understanding.
Cleric New Circle Preview
Greetings Saviors, Ready for a taste of Cleric's New Circle? Check out the preview below!
Swordsman New Circle Preview
Greetings Saviors, Curious about Swordsman's New Circle? Check out the preview below!
No Maintenance on October 3, 2017
Greetings Saviors, We hope you are enjoying TOS Makeover Season! However, please be aware that there will be no scheduled maintenance on October 3, 2017. Thenext maintenance is set to take place on October 10, 2017, after which weekly maintenance will return to the original schedule. Thank you.
[UPDATE] Guilds Facing Issues Logging In
Greetings, Saviors! Please let us know via the ticket system if your guild is still experiencing issues logging in after the Temporary Maintenance on September 29, 2017. It will help us resolve the issue much faster if you provide your 'lastreplay' file from the following directory: Steam/steamapps/common/TreeOfSavior/release/replay Please note that you do not have to use the F12 function to record anything. The file will be automatically created. Thank you. [UPDATE] You may want to check if your client revision is "175015". You can check your revision number in the 'revision.txt' file at the following directory : /SteamLibrary/ steamapps/ common/ TreeOfSavior/ release If your revision number is not "175015", it means that you do not have the latest version and will need to re-download the client. [UPDATE 2] It may take up to 5 minutes on the loading screen to properly log-on to the game. The screen may also turn white like it is not responding. We would like to humbly ask that you try waiting on the loading screen for a few minutes before closing the client.
[COMPLETE] Temporary Maintenance Notice - September 29, 2017
Greetings, Saviors! We will soon be performing a short temporary maintenance on all servers to fix the issue of members from certain guilds being unable to access the game. Maintenance is expected to take place at the following schedule: [EDT] 03:30 - 4:30 [BRT] 04:30 - 5:30 [CEST] 09:30 - 10:30 [SGT] 15:30 - 16:30 Please note that this maintenance is affecting all servers. We will update this announcement once maintenance is complete.
[SA] Adventure Journal Points Delayed to Oct 10
Greetings, Saviors. As you may know from the patch notes of today’s scheduled maintenance, this week’s big update includes the new version of the Adventure Journal, with new rewards for Growth and Exploration delivered based on your previous achievements. In order to apply this update to the game, all points obtained in those categories must be converted into the new point system in order for players to receive the corresponding rewards once they login after the maintenance. Unfortunately, processing that data in [SA] Silute is taking longer than expected, so we have decided to open the server WITHOUT applying the new Adventure Journal points for the time being. These points will be applied during the next scheduled maintenance on October 10, 2017. We would like to note that your Growth and Exploration point data is safely stored and intact (this includes your previous data as well as the new data generated after you log back into the server). We are merely delaying their application to the game in order to avoid denying access to the server any longer. We apologize for this issue and thank you for your patience while the new Adventure Journal point data is being processed.