[UPDATE] [Known Issue] Borutos Kapas Spawn Issue at SEA

Greetings, Saviors    We are aware of the situation that in SEA server's Borutas is not spawned on correct timeline.   We are suspecting the localized timeline is causing issues, which means, Borutas will not going to be spawned Today at SEA   Again we are sorry for causing such inconveniencies and we are reviewing proper compensation for this matter

Official Forum Maintenance 30th Jan 2019

  Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. -  Maintenance Period : (EST) 21:30 - 22:00 Jan 30, 2019 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff

[SPECIAL] Demon Cube - Jan 29, 2019

Tree of Savior 2018 Census

  Greetings, Saviors! Last year was one of many changes and new additions to our game. In order to round up the community’s feedback on 2018 TOS, we’re opening a dedicated census survey where you can let us know your favorite (and least favorite) updates of the year.   The Survey You can access the ‘Steam Tree of Savior 2018 Census’ survey at the link [here]. Fill in the survey with your answers to all the questions, then press the submit button at the end to send them in. Please submit your answers until February 11, 2019! Submissions made after this date will not be accepted.   Rewards All players who submit their answers to the survey until February 11, 2019 will receive Attribute Reset Potion x1. If we receive 100 or more submissions, ALL TOS PLAYERS will receive Attribute Reset Potion (14 Days) x1. If 200 or more players answer the survey, everyone will also receive Skill Reset Potion (14 Days)​ x1. Note that we will not accept multiple submissions from the same team. Make sure to submit your answers only once. Survey rewards will be distributed via Message Box during the scheduled maintenance of February 12, 2019.

Official Forum Maintenance 22th Jan 2019

  Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. -  Maintenance Period : (EST) 21:30 - 22:00 Jan 22, 2019 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff

Extended Maintenance January 22, 2019

Greetings, Saviors!   We would like to announce that today's scheduled maintenance will be extended for 1 hour on all servers. We will notify you through our news page after we have completed testing the updates that are due to be implemented with today's maintenance.   The adjusted maintenance schedule will be as follows:   [EST] 00:00 to 05:00 [BRST] 03:00 to 08:00  [CET] 06:00 to 11:00  [SGT] 13:00 to 18:00    Thank you for your cooperation.

Issue with Gear Grind Weekends

Greetings Saviors, It has come to our attention that there has been a problem with the Weekend transcendence discount caused by the discrepancy between the time settings on the player PC's and the game's server clock. We are currently looking into resolving the issue before this weekend and also at work compiling information to provide restorations for all users who have lost their equipment potential or even had their equipment destroyed during this time.   The restoration process for ALL lost potential and equipment and full refund of Goddess' Blessed Gems used in failed transcendences will take place during the Scheduled Maintenance on January 29, 2019, and the players who have been directly affected by the issue will also be provided the following item as compensation during this time: - Premium Awakening Stone (14 days) x2   The following items will be issued during the Scheduled Maintenance on January 22, 2019, as compensation for ALL users: - Instanced Dungeon Reset Voucher (14 days) x2 - Challenge Mode One Entry Voucher (14 days) x2     We apologize once again for the inconvenience we've caused and thank you for your utmost patience and understanding.

On Recent Add-On Compatibility Issues

Greetings Saviors.   Today we would like to address the topic of add-ons. It is our understanding that a large number of our players are currently using add-ons. With a big update like [Re:Build], add-ons become obsolete and even cause issues with the game as reported by the many of you through the tickets. This is why we thought it would be helpful to let our players know of some of the issues that are caused by add-ons and provide instructions for a clean installation in order to resolve the related issues.     Some Issues know to be caused by Add-ons - Players not being able to add new skills to the Quickslot. - The issue where players click on a button in the game UI and getting no response. - Players' silver count missing a comma and the 1's being replaced by the letter i's in the silver amount display.     How to Perform a Clean Installation of TOS STEP 1. Uninstall Tree of Savior from Steam by right-clicking on Tree of Savior in your Steam's library and clicking 'Uninstall...' from the dropdown menu. STEP 2. Locate the directory in which your Tree of Savior game is installed. By default, it should be C:￦Program Files (x86)￦Steam￦steamapps￦common￦TreeOfSavior STEP 3. Delete the TreeOfSavior game folder from its installed location. STEP 4. Reinstall Tree of Savior through Steam and enjoy the game.     IMPORTANT   - Add-on managers may not do the job in removing the installed add-ons completely. - Deleting only the Addon folder in the TreeOfSavior directory will not remove the installed add-ons completely. - Verifying the integrity of game files through Steam will do nothing to remove the installed add-ons.  

Temporary Maintenance Notice - Jan 17, 2019

Greetings, Saviors. We will soon perform a short maintenance on all servers in order execute the following actions: 1) Expand server machines for a smoother play environment 2) Correct 'No Data' and mistranslation errors. 3) Add the correct English text in the Guild Promotion Board UI when deleting a post. 4) Fix Wind Runner issues: you'll be able to equip and store the item in your inventory as intended. 5) Disable Fire Property: Explosion effects (this is a temporary measure in order to reduce the load caused by this attribute). 6) Correct Pardoner buff shop UI: you will be able to see the corresponding values as intended. 7) Fix missing monster gem UI text. 8) Correct the damage increase in Lightning Hands. 9) Correct equipping restrictions in certain items. 10) Make weapons with gems equipped no longer discardable, in order to avoid unintentionally discarding them. 11) Restoration of items that were discarded while equipping gems between the after the Scheduled Maintenance on January 15 and today. - Restored items can be found in your character's market retrieve tab. - Timed items that were discarded will not be restored - Consumables that were discarded will not be restored - Other miscellaneous items will not be restored - If your item has not bee restored during the temporary maintenance, please contact us through the tickets. Maintenance is expected to take place today (January 17, 2019) on the following schedule. [EST] 02:30 - 04:30 [BRST] 05:30 - 07:30 [CET] 08:30 - 10:30 [SGT] 15:30 - 17:30 Note that this maintenance is affecting all servers. We will update this announcement with more details when maintenance is complete.