TOP

LOG IN

ANNOUNCEMENT

On Recent Add-On Compatibility Issues

By STAFF_Bob

Jan 18th, 2019

Greetings Saviors.

 

Today we would like to address the topic of add-ons. It is our understanding that a large number of our players are currently using add-ons. With a big update like [Re:Build], add-ons become obsolete and even cause issues with the game as reported by the many of you through the tickets. This is why we thought it would be helpful to let our players know of some of the issues that are caused by add-ons and provide instructions for a clean installation in order to resolve the related issues.

 

 

Some Issues know to be caused by Add-ons


- Players not being able to add new skills to the Quickslot.
- The issue where players click on a button in the game UI and getting no response.
- Players' silver count missing a comma and the 1's being replaced by the letter i's in the silver amount display.

 

 

How to Perform a Clean Installation of TOS


STEP 1. Uninstall Tree of Savior from Steam by right-clicking on Tree of Savior in your Steam's library and clicking 'Uninstall...' from the dropdown menu.

STEP 2. Locate the directory in which your Tree of Savior game is installed. By default, it should be C:Program Files (x86)SteamsteamappscommonTreeOfSavior

STEP 3. Delete the TreeOfSavior game folder from its installed location.

STEP 4. Reinstall Tree of Savior through Steam and enjoy the game.

 

 

IMPORTANT

 

- Add-on managers may not do the job in removing the installed add-ons completely.
- Deleting only the Addon folder in the TreeOfSavior directory will not remove the installed add-ons completely.
- Verifying the integrity of game files through Steam will do nothing to remove the installed add-ons.