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ANNOUNCEMENT
[RESOLVED] [SEA] Telsiai and Varena Connection Issue
[SEA] Telsiai and Varena Connection IssueGreetings Saviors. We have received some connection reports from [SEA] Telsiai and Varena servers due to temporary server unrest. The issues have been resolved now. Please let us know if the problem re-occurs.
[COMPLETE] Official Forum Maintenance - March 22th, 2017
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 March 22th, 2017 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
I WANT YOU for the GM RAID
Greetings, Saviors! We are planning another GM Field Boss Raid event. Feel free to apply to participate by following the instructions below! Application Period FROM October 19th, 2019 TO October 26th, 2019 Who Can Participate - Players of level 350 and above Event Schedule KLAIPEDA: November 5th, 21:30 EDT FEDIMIAN: November 7th, 07:00 CEST TELSIAI: November 12th, 20:00 SGT SILUTE: November 14th, 22:30 BRT How to Participate STEP 1. Visit this link and fill out your application for the event. STEP 2. You will need to write down the following information for us to review your application. 1) Your Server 2) Team Name 3) The name of the Character you will be using to participate in the event STEP 3. We will be picking a maximum of 25 players from each Server and make a separate post to announce the final participants of the event. STEP 4. you will be summoned to the event zone by the GM on the scheduled event time. Important - You must be logged in before the start of the event or you may be forfeited from participating! - The maximum number of players accepted for the event will be 25 players per Server.
[COMPLETE] Scheduled Maintenance Extended (January 14)
UPDATE: Maintenance is now complete. Greetings, Saviors. We regret to inform that today's scheduled maintenance has been extended by 1 hour in all servers, due to issues that require further processing. Maintenance is therefore expected to be completed on the following schedule. [EST] 05:00 (January 14, 2020) [BRT] 07:00 (January 14, 2020) [CET] 11:00 (January 14, 2020) [SGT] 18:00 (January 14, 2020) We will update this announcement once the maintenance is complete and the servers are open again. Thank you for your patience.
List of Issues: July 13, 2020
- The issue that the attribute Druid: Wolf Spirit isn't applied on Lycanthropy. >> The tooltip of the skill will be corrected. - The issue that the damage of Summon Familiar skill isn't changed by equipping a weapon. - The issue that cannot receive buff during Sanctuary: Liberty(Physical). >> You cannot receive any buffs during Sanctuary: Weaken, applied after Sanctuary: Liberty(Physical). - The issue that the evasion rate of skill Redemption is not normally applied. >> It's normally applied, but the icon or marks are not shown. - The issue that hair dye is not applied to hair. >> The hair dye only applies to hairs that never changed their style. >> The hair dye is for the wig, and thus will be applied on the wig. - The issue that Moringponia targets to watch the NPC, and not the player. - The issue that unable to connect the game due to commander existed. >> This is a temporary issue. If the message pops up, please try to re-connect after a moment. - The issue that the motion emoji does not show on the UI. >> Click "^_^" on the right of the chat tab, then select "motion". The motion emoji window will pop up. (new) - The issue that Steam guard is not applied in game. >> You should activate the steam guard on mobile. >> How to activate steam guard: https://forum.treeofsavior.com/t/how-to-activate-steam-guard-in-game/413886 (new) - The issue that the Annihilation skill cooldown is generated for 5 seconds, after using Ritirarsi. (new) - The issue that speech bubble is not applied in game. >> You should set it on information window. - The issue that additional damage of skill Aspergillum is not normally applied. - The issue that the effect of skill fade is not normally applied in challenge mode. - The issue that damage is increased due to combination skills between the barrier and a certain skill. - The issue that Steam Guard is not applied in-game. - The issue that the reward of Stamp Tour does not transfer to Team Storage. - The issue that cannot receive the final reward for Stamp Tour. - The issue that already cleared guild quest is not counted. - The issue that players can be forced to participate in parties by a certain command. - The issue that Pit-a-pet Dress glows supernova.
[COMPLETE] Temporary Maintenance Notice - October 31, 2018
Greetings, Saviors. We will soon begin a short maintenance across all servers in order to correct the issues described in our latest Known Issues announcement (click here to read it). The fix will include a compensation of 500 Popo Points, and the two missing event NPCs (Full Moon Kupole and Attendance Check Helper) will also be restored. This maintenance is expected to take place during the following schedule: [EDT] 02:30 to 03:30 [BRT] 03:30 to 04:30 [CET] 07:30 to 08:30 [SGT] 14:30 to 15:30 Note that this maintenance will affect all server regions. We will update this announcement once it is completed. Thank you for your understanding.
[UPDATE 3] [EU] Fedimian Temporary Maintenance Notice - September 29th
UPDATE 3: We will be having temporary maintenance in order to resolve the issues that are continuing on the Fedimian Server instances. - Maintenance Period : (EDT) 10:30 p.m. ~ 11:30 p.m. September 29th, 2016 We apologize for any inconvenience that you may have experienced UPDATE 2: As mentioned in our previous update, we continue to work towards fixing the connection issues affecting [EU] Fedimian instanced dungeons and missions. These issues have been observed to occur with greater frequency in premade parties; therefore, we would like to advise you to use the automatic matching function instead for the time being. Thank you. UPDATE 1: Some users continue to experience connection issues in [EU] Fedimian instanced dungeons and missions. We are aware of this problem and are working to find and apply a solution as soon as possible. Additional compensation will be provided to users in the affected server. Our sincere apologies for the inconvenience caused. Today's temporary maintenance in [EU] Fedimian is now complete and all users in the server have been sent via GM message the following items as compensation: EXP Tome x1, Instanced Dungeon Reset Voucher x1. We apologize once again for the inconvenience. We have fixed some components that seemed to be causing the issues, but please note that we are still monitoring the situation. Should you encounter other connection issues in [EU] Fedimian instanced dungeons or missions, kindly send us a detailed ticket through our Support page. Thank you. Greetings, Saviors. We will soon be performing a short maintenance in EU Fedimian server in order to solve the current instances issue. The maintenance period will start at the following time: [EDT] 07:00 AM- 07:10 AM This maintenance is expected to last approximately 10 minutes. Thank you for understanding.
Regarding the Attribute Point Free Retrieval Voucher
Greetings Saviors! The Attribute Point Free Retrieval Voucher was originally announced to be deleted on May 19, but was actually deleted during maintenance on May 12 due to misunderstanding in the process. We are deeply sorry to have caused the confusion and will re-provide the item once again to all users. Attribute Point Free Retrieval Voucher x10 will be given on May 19, 2020 after the scheduled maintenance and a GM message will be sent regarding the issue. The item will be deleted during the scheduled maintenance on May 26, 2020, so please receive the item in time. Thank you for your patience and understanding. Regards, IMC staff
Temporary Maintenance - December 7, 2021
Greetings, Saviors! We will conduct temporary maintenance on every server during the following time. Details will be announced in another post after the temporary maintenance. [CET] 10:50 ~ 12:45 [SGT] 17:50 ~ 19:45 [BRT] 08:00 ~ 8:45 The compensation for the temporary maintenance will be given to your mailbox and removed within 2 weeks. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff