Official Forum Maintenance - February 16, 2020

Greetings Saviors,   We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance.       -  Maintenance Period : (EST) 21:30 - 22:00 February 16, 2020       Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period.   Sincerely, IMC Staff

Temporary Maintenance - February 14, 2020

Greetings, Saviors!    We will conduct temporary maintenance to readjust servers and fix some parts that could cause crash for playing the game smoothly.     [EST] 01:00 ~ 02:00 (February 14, 2020)   [BRT] 03:00 ~ 04:00 (February 14, 2020)   [CET] 07:00 ~ 08:00 (February 14, 2020)   [SGT] 14:00 ~ 15:00 (February 14, 2020)     The following compensation for temporary maintenance will be given to your mailbox and they will be removed after a certain period, thus we suggest that you take them all as soon as possible.      Rewards   - EXP Tome (14 days) X 3   - Using Token will be expended 3 hours      Thank you for your patience and understanding.     Regards,   IMC staff

Temporary Maintenance Notice to fix the issues - February 11, 2020

Greetings, Saviors!     We would like to inform that we will conduct a temporary maintenance for 1 hour to fix the issues.     [EST] 12:00 ~ 13:00 (February 11, 2020)   [BRT] 14:00 ~ 15:00 (February 11, 2020)   [SGT] 01:00 ~ 02:00 (February 12, 2020)   [CET] 18:00 ~ 19:00 (February 11, 2020)       The following issues will be resolved.     1) The issue where TP is purchased but cannot be retrieved in the game.   2) The issue where NPC Neringa is not in the city of Orsha.       After the maintenance, you will be able to retrieve TP normally while playing.     Thank you for your patience and understanding.     Regards,    IMC Staff  

Temporary Maintenance Notice for Growth Support Servers - February 11, 2020

Greetings, Saviors!   We will be conducting a temporary maintenance for all Growth Support servers on February 11, 2020 in order to fix the following issue:   1) The issue where the TP is purchased but can't be retrieved.    The temporary maintenance will take place on the following schedule:   [EST] 07:25 ~ 08:25   We will update this announcement once the maintenance is over.    The following items will be issued as compensation for the temporary maintenance to all users:   - EXP Tome (14 days) x 3 - Token time extension + 3 hours   Thank you for your patience and understanding.   Sincerely,   IMC Staff

[Special] 2020 Snow Globe: February 11, 2020

Scheduled Maintenance February 10 - 11, 2020

Greetings, Saviors!   We would like to announce that our weekly maintenance will be held at the listed time below.   We will upload the details of the patch note later.    [EST] 21:00 to 05:00 (February 10 - 11, 2020) [BRT] 23:00 to 07:00 (February 10 - 11, 2020) [CET] 03:00 to 11:00 (February 11, 2020) [SGT] 10:00 to 18:00 (February 11, 2020)  

Change of Monthly TP Spending Limitation Policy

Greetings, Saviors!   We have been restricted the monthly TP spending in order to prevent chargeback fraud to the Steam accounts that have a shorter payment record since their time of the creation.    We have been monitoring the chargeback fraud and found that the chargeback fraud is relatively at a safe level.    Therefore, we decided to widen the TP limitation from 300 TP per month to 1000 TP per month. This policy will be applied after the scheduled maintenance on February 4th, 2020.    Please note that this decision is subject to change when the chargeback fraud issue rises again.    Thank you. 

Official Forum Maintenance - January 28, 2020

Greetings Saviors,   We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance.       -  Maintenance Period : (EST) 21:30 - 22:00 January 28, 2020       Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period.   Sincerely, IMC Staff

[UPDATE] Scheduled Maintenance Extended (January 28)

Greetings, Saviors.   We regret to inform that today's scheduled maintenance has been extended by 2 hours in all servers, due to issues that require further processing. Maintenance is therefore expected to be completed on the following schedule. [EST] 06:00 (January 28, 2020) [BRT] 08:00 (January 28, 2020) [CET] 12:00 (January 28, 2020) [SGT] 19:00 (January 28, 2020) We will update this announcement once the maintenance is complete and the servers are open again. Thank you for your patience.