【Tree of Savior Terms of Service Policy Revision】 ✅ Effective Date - August 11, 2025 (Mon) ✅ Key Changes 1. Penalty levels for Automated Behavior Detection (Standard) will be adjusted - Previous: Warning → 15 days → 30 days → 90 days → Permanent - Revised: 15 days → 30 days → Permanent 2. Added policy regarding Linked Accounts Involved in Violations 3. Added detailed Account Restriction Policy and Penalty Table (same standards as existing ones) ✅ Detailed Changes Account Restriction Policy: 1. Penalties are applied based on the type of violation and the number of offenses. In some cases, lighter penalties may be issued. 2. Any unjust gains from violating the policy may be revoked. If 100% recovery isn't possible, additional sanctions may apply. 3. If repeated violations are detected from the same system environment (IP, PC, etc.), related accounts may be treated as one and restricted accordingly. 4. Even if an account did not directly commit a violation, involvement with such actions may result in penalties equal to the offending account. 5. Accounts linked to previously penalized accounts may face the same penalty severity as the original account. Game Service Restriction Policy: Category 1st 2nd 3rd 4th Gameplay Disruption (Standard) 7 Days 15 Days 30 Days 90 Days ① Deliberate interference with in-game events or official company events ② Baseless slander against GMs disrupting their operation ③ Submitting false reports via official channels or tickets (bugs, abuse, profanity, spam, etc.) ④ Behavior that undermines the intended gameplay direction ⑤ Exploiting game systems to disrupt game balance ⑥ Aid and abet players who abuse bugs or glitches ※ Any other behaviors that disrupt normal gameplay Gameplay Disruption (Severe) 90 Days 180 Days Permanent ① Impersonating GMs or staff to obtain information or resources ② Spreading false information not released by GMs/company ③ Modifying and distributing official information (notices, GM replies, etc.) ④ Intentionally disrupting the game economy ⑤ Conduct that violates public decency, terms of service, or applicable laws ※ Any other malicious and deliberate acts disrupting the game Prohibited Betting & Gambling 7 Days 15 Days 30 Days Permanent ① Engaging in or promoting gambling-like activities (betting, lottery, etc.) ② Trading with characters involved in such activities ※ Any other actions resulting in financial gain/loss to participants Inappropriate Naming Warning 7 Days 15 Days 30 Days ① Impersonating GMs, staff, or specific individuals ② Using sexual, vulgar, or profane names ③ Using names that cause discomfort or humiliation ④ Names that discriminate, defame, or are socially unacceptable ⑤ Names implying RMT or item-for-cash transactions ※ Any other unusual or socially inappropriate naming Abusive or Disruptive Chat 3D Chat Ban 7D Chat Ban 15D Chat Ban 60D Chat Ban ① Impersonation through chat ② Use of obscene or profane language ③ Chat that causes discomfort or humiliation ④ Chat intended to provoke conflict among players ⑤ Spamming or excessive message repetition ※ Any other abnormal or disruptive chat behavior Real-Money Trading (RMT) 7 Days 15 Days 30 Days 90 Days ① Attempting to trade in-game goods for real-world currency or goods ② Attempting to trade in-game items for other game items ③ Commercial trading of game information or goods ④ Power-leveling or content services for real-world compensation ※ Any activity proven to involve real-money transactions Unauthorized Commercial Activity 7 Days 15 Days 30 Days 90 Days ① Promoting outside businesses or services for profit ② Promoting harmful or inappropriate content ③ Encouraging policy violations through advertising ④ Promoting external platforms or services (SNS, streaming, websites, etc.) ※ Any other unrelated or inappropriate promotions Unauthorized Third-Party Software Use Permanent ① Using unlicensed third-party software or hardware ② Altering official files or using modified programs ③ Using automation tools, macros, or hardware to bypass gameplay ④ Using software to perform actions not supported by the game client ※ Creating, distributing, or using any other unauthorized software or bots Suspicious or Fraudulent Transactions 365 Days Permanent ① Unfairly trading with policy violators ② Repeated low-price or free trades with violators ③ Repeated trades involving unusual transaction patterns ※ Any act that results in unfair gain through irregular trades Game Bug Exploit and Abuse 7 Days 15 Days 30 Days 180 Days ① Gaining unintended rewards through bugs ② Continuing to exploit bugs despite official announcements ③ Using bugs to negatively affect other users or the game economy ④ Assisting or facilitating others in exploiting bugs ※ Any other use of unintended game behavior Major Game Bug Exploit and Abuse 60 Days 90 Days 180 Days Permanent ① Spreading or sharing bug-related information ② Long-term or repeated exploit of game bugs ③ Impacting game balance via exploits ④ Transferring gains using alternate accounts ※ Any other repeated or long-term exploitation of bugs Automated Behavior / Botting (Standard) 15 Days 30 Days Permanent ① Attempting to disable anti-cheat systems ② Repeated behavior suggesting automation ③ Suspicious data from overseas or shared IPs ④ Generating resources through abnormal methods ⑤ Abnormal game data that shows repeated abnormal patterns ※ Other abnormal data patterns Automated Behavior / Botting (Severe) 365 Days Permanent ① Detected bot program execution ② Use of software that disrupts fair gameplay ③ Coordinated anti-cheat bypass through multiple accounts ④ Mass bot activity from similar IPs or devices ⑤ Farming and profit attempts through automation ⑥ Involvement in transferring bot-obtained assets ⑦ Ongoing abnormal behavior from related environments ※ Any other behaviors that disrupt other players' gameplay and suspected abnormal accounts that use similar IPs or devices Account or Payment Fraud Permanent ① Creating accounts or transactions with another user's information ② Unauthorized access to another user’s account ③ Causing harm through account misuse ※ Any other behaviors that disrupt normal gameplay Unauthorized Sharing of Personal Information 30 Days 60 Days Permanent ① Requesting personal information (real names, photos, IPs, payment info) ② Collecting or sharing personal or payment info without consent ③ Any violation of personal privacy
Hello, Saviors! We are announcing the extension of the term for some Vice Guild Masters, who have been dedicated supporters of beginning Saviors through the TOS Support Guild. The original term for Global Server Vice Guild Masters was set to end on Friday, July 18, but to align with the W Server's term and ensure more stable support, the term for some of the active Vice Guild Masters has been extended until Friday, August 29. Vice Guild Masters serving for extended term were selected based on the following criteria: - Activity level – Contributions made through active support within the guild - Length of service – Priority given to those who had fewer opportunities as VGMs - Willingness to continue – Willing to maintain the current position Based on these criteria, the following Saviors have been chosen to continue serving as Vice Guild Masters from Saturday, July 19 to Friday, August 29: - Zachariel Server: Alpha‑Lazarus, angeLofdeath, Atreyus - W Server: 4lkruzeth Vice Guild Masters not listed above will complete their term on Friday, July 18. We sincerely thank all Vice Guild Masters for their dedication and efforts, and we look forward to the continued support of our extended-term Vice Guild Masters in helping new Saviors grow stronger.
Greetings Savior, On July 17, 2025, a patch went live on KST 15:57 due to the following changes: - Skill factor of some of the skill tooltip is displayed as 0%. - Summer Festa event buff is being stacked - Fishing count of [Event] Octopus tentacle bait and regular bait are shared - Unable to enter Blockade Battle and Guild Contents Please restart the client for the normal application of the patch above. Thank you.
Greetings, Saviors! We will conduct temporary maintenance on every server due to server stabilization: [Maintenance Period] [EST] 04:30 to 06:15 (July 16, 2025) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Greetings, Saviors! We will conduct temporary maintenance on every server due to the following issues: - Unable to register relics in the Archaeology Exhibit Stand - Unable to increase the rank of Archaeology Exhibit Stand - Unable to fish with the [Event] Octopus Tentacle Bait after using all fishing counts - Changes to the Popo Boost emote names: Historian Lucifer → Historian Rexipher [Maintenance Period] [KST] 15:00 to 16:30 (July 16, 2025) [SGT] 14:00 to 15:30 (July 16, 2025) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Greetings, Saviors! We will conduct temporary maintenance on every server due to following issues: - The issue where saviors could destroy the Archaeology Exhibit Stand - The issue where some item icons displayed in red - [Event] Magic Ice Cube Shop component change - 1 of [Lv.520] Enhance Aid (Untradable) → [Lv.530] Enhance Aid(Untradable) PLEASE RESTART THE CLIENT if [Lv.520] Enhance Aid (Untradable) is being displayed. [Maintenance Period] [KST] 18:00 to 18:30 (July 15, 2025) [SGT] 17:00 to 17:30 (July 15, 2025) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Greetings, Saviors! Celebrate Zachariel release and enjoy the special packages with exclusive rewards! Period After the scheduled maintenance on July 15, 2025 To July 29, 2025 09:59:59 AM (KST) [Z] Sweet Blossom Scent Package 70TP Max: 1 per team Item Name Cnt Trade Honey Bee Hairpin 1 Team Storage Only Bright Enchant Scroll (Untradable) 10 Team Storage Only ※ Honey Bee Hairpin: [Z] Basic Enhancement Package 199TP Max: 3 per team Item Name Cnt Trade Premium Enhance Aid 110 Team Storage Only [Lv.520] Enhance Aid (Untradable) 165 Team Storage Only Goddess Token (Jurate): 50,000 4 Team Storage Only [Z] Equipment Enhancement Package 245TP Max: 3 per team Item Name Cnt Trade [Lv.520] Advanced Goddess Ichor (Weapon) Fragment II (Untradable) 10 Team Storage Only [Lv.520] Advanced Goddess Ichor (Armor) Fragment II (Untradable) 10 Team Storage Only Condensed Crystal Bead 500 Team Storage Only Remnant of Dark Revelation 500 Team Storage Only [Lv.520] Arcanum of STR 3 Market [Lv.520] Arcanum of INT 3 Market [Lv.520] Arcanum of CON 3 Market [Z] Accessory Enhancement Package 295TP Max: 3 per team Item Name Cnt Trade Mystic Fire Flame Earring Fragment (Untradable) 2 Team Storage Only Brutal Ledania: Party (Hard) Add. Reward Voucher 1 Team Storage Only [Lv.520] Division Singularity Add. Reward Voucher 10 Team Storage Only [Lv.520] Division Singularity One Entry Voucher 10 Team Storage Only [Z] Enhancement All-in-One Grace Package 755TP Max: 4 per team Item Name Cnt Trade [Z] Basic Enhancement Package 1 Team Storage Only [Z] Equipment Enhancement Package 1 Team Storage Only [Z] Accessory Enhancement Package 1 Team Storage Only Goddess Grace Armor Ichor Box (Untradable) 1 Team Storage Only Goddess Grace Weapon Ichor Box (Untradable) 1 Team Storage Only Goddess Grace Ichor Boxes: - Use to obtain a Goddess Ichor with a random Grace stat that can be succeeded. - You can succeed a Grace stat as the 5th stat of the current Ichor stats by engraving it via Goddess Equipment Management window (Engrave -> Ichor) [Z] Aether Gem Package 99TP Max: 4 per team Item Name Cnt Trade [Lv.520] Aether Gem Socket Key (Untradable) 2 Team Storage Only [Lv.520] Aether Gem Fragment 2 Team Storage Only [Lv.520] Aether Gem Catalyst (Untradable) 20 Team Storage Only Shining Remnants of Bernice Aegis Potion Lv.1 2 Team Storage Only [Z] Equipment Growth Package 199TP Max: 4 per team Item Name Cnt Trade Mystic Fire Flame Earring Fragment (Untradable) 1 Team Storage Only [Lv.520] Advanced Goddess Ichor (Weapon) Fragment II (Untradable) 4 Team Storage Only [Lv.520] Advanced Goddess Ichor (Armor) Fragment II (Untradable) 4 Team Storage Only Refined Upinis Wing 160 Team Storage Only Refined Fragment of Slogutis 160 Team Storage Only Refined Black Pearl of Merregina 160 Team Storage Only [Z] Challenge Voucher Package 135TP Max: 4 per team Item Name Cnt Trade [Lv.520] Challenge Mode Add. Reward Voucher (Untradable) 10 Team Storage Only [Lv.520] Challenge Mode One Entry Voucher (A) 10 Team Storage Only [Lv.520] Division Singularity Add. Reward Voucher 20 Team Storage Only [Lv.520] Division Singularity One Entry Voucher 20 Team Storage Only Weight Increase +1000 Potion 2 Team Storage Only [Z] Capybara All-in-One Package 555TP Max: 1 per team Item Name Cnt Trade [Z] Aether Gem Package 1 Team Storage Only [Z] Equipment Growth Package 1 Team Storage Only [Z] Challenge Voucher Package 1 Team Storage Only Mount Voucher - Capybara 1 Team Storage Only Capybara Speech Bubble (30 Days) 1 Team Storage Only ※ Mount Voucher - Capybara: Stats: Critical Rate +600, attack against target of every creature type +600, Block Penetration +500 ※ Capybara Speech Bubble (30 Days):
Rank Item Quantity B Goddess Token (Jurate): 10,000 5 B [Lv.520] Arcanum of STR 1 B [Lv.520] Arcanum of INT 1 B [Lv.520] Arcanum of CON 1 B [Lv.520] Aether Gem Catalyst 1 B [Lv.520] Challenge Mode Add. Reward Voucher 4 B Shining Class Change Voucher Lv.3 1 B [Lv.520] Challenge Mode One Entry Voucher(A) 8 C Goddess Token(Jurate): 5,000 3 C [Lv.520] Challenge Mode One Entry Voucher(A) 2 ▶ You can check the probabilities of items from here.
Greetings, Saviors. To bring new encounters and expanded adventures to Tree of Savior, the current servers: [NA] Klaipeda, [EU] Fedimian, and [SA] Silute will be merged into a single server named ‘Zachariel’ on Tuesday, July 15, 2025 (KST). The new Zachariel server will unite Saviors from various regions, forming a diverse community that transcends language and culture. We believe this significant change will inject vitality into the game, fostering more dynamic strategies and collaboration in an enriched gameplay environment. Saviors from your favorite guilds and regions will be able to find new goals to work towards, while those who aren't tied to a guild or region will be able to create their own unique groupings. No new installations or changes are required to access Zachariel Server. Simply launch the Tree of Savior client through Steam as usual, and you will automatically connect to the merged server. In the meanwhile, [SA] Silute TP Product Sales will be restricted due to this Server Merge. TP product sales in the SA server will be temporarily restricted starting from the date of this announcement. This is due to price standardization to align with NA/EU server pricing. To celebrate the launch of Zachariel, we have prepared a variety of exciting events for all Saviors. In particular, special rewards will be awarded for the first Guild Territory War after the integration. The first Guild Territory Wars (GTW) held in the Zachariel server will offer special rewards. Guilds that occupy the Champion League regions — 'Genar Field', 'Aqueduct Bridge Area', and 'Baron Allerno'.— will receive a commemorative guild flag engraved with a text and image of the guild’s choice. Additionally, amazing login rewards will be distributed to all players who log into the Zachariel server within the first 7 days after the merge. We’ve also prepared refreshing summer events and adorable new mounts to accompany your journey. We look forward to seeing your exciting adventures unfold in the new Zachariel server. ※ The details of the event will be notified in the future announcement. Zachariel integrations are guided by the following policies: Tree of Savior Global Merge Policy - Date: Scheduled maintenance on July 15, 2025 - Target: [NA] Klaipeda, [EU] Fedimian, and [SA] Silute - Server Name: [North America] Zachariel Category Major Integration Policies If you only have a team on 1 server # The team is transferred without changes except for the reset categories If you have teams on more than one server # Only the information from one team, selected based on the criteria below, will be transferred, and no other team's information will be transferred. (The following criteria will be applied to determine which teams are transferred) 1. Team with more premium TPs 2. Team with higher team levels (experience) 3. Team with more characters created 4. Team with later team creation dates # Premium TPs are transferred to the final team after all teams' information is summed. - They are also transferred if they were converted to points using TP-packaged items. # For further activation of teams not selected by the above criteria, you will need to apply by creating a new STEAM account. - The details of the procedure will be announced in a separate announcement in the future. Guild # General Guild - If the Guild Master's team is transferred, the guild will also be transferred and any guild members not transferred will be removed from the guild. - If the Guild Master's team is not transferred, the guild will be disbanded and the guild members will be changed to a guildless status. - If there are two guilds with the same guild name, the later created guild will be renamed to "Guildname_1" and will receive a “Guild Name Change Voucher”. # TOS Support Guild - If your team is a member of a TOS Support Guild, it will be transferred to the TOS Support Guild on the [NA] Klaipeda server. - The Guild Master/general guild member's rank and privileges are retained. # Not in a guild - If the team being transferred is not in a guild, it will be transferred as a guildless status. ※ Premium TPs are paid products, excluding free/event TPs. ※ Data related to teams/characters/companions deleted before the integration will be unrecoverable after the integration. Reset Categories Category Details Ranking (Record) # GTW Spot Capture Guilds # Ranking/Records of the following contents - Blockade Battle, Joint Strike Raid, Weekly Boss Raid, Remnants of Bernice, Fishing, etc Guild # Guilds that do not meet the integration conditions # GTW tariff, Applications, Guild Tower, Declare War, etc Other # If you have a duplicate team name - The team name of the first team to claim it is retained - However, even if the team name is claimed first, if the account hasn't been accessed within one year at the time of the integration, the team name of the other team with the access record will be retained. - If all teams have not accessed within a year, the first team to do so keeps the team name. - Other teams that don't keep their team name will be renamed to "Team name_1" and will be given a “Team Name Change Voucher”. # Items listed for sale in the market - These items will be unregistered and moved to your Market Retrieve Tab. # Installed User Shops - All installed user shops such as Food Table, Repair Shop, Spell Shop, and Equipment Maintenance Shop will be removed # Chat, Party ※ Fishing Etching and Team Battle League are unavailable from July 07 ~ the scheduled maintenance on July 15. ※ Guild Territory War will not be held on July 13. ※ The following contents will be unavailable during July 14 ~ the scheduled maintenance on July 15. - Blockade Battle, Weekly Boss Raid, and Remnants of Bernice ※ Please receive the ranking rewards (ex; Blockade Battle) before the maintenance on July 15, as all rankings and records will be reset. - As the servers are merged, all servers will use [NA] Klaipeda (EST) Time Zone. - The duration of various contents will be changed to be the same as [NA] Klaipeda. The changes are as follows. Before After Server Time (EST) Guild Territory War CET 20:00~21:00 BRT 20:00~21:00 CET 02:00~03:00 BRT 22:00~23:00 20:00~21:00 Blockade Battle Sunday Entry Time CET 06:00~18:00 BRT 07:00~19:00 CET 12:00~00:00 BRT 08:00~20:00 06:00 ~ 18:00 Monday Entry Restriction CET 18:00~06:00 BRT 02:00~07:00 CET 06:00~12:00 BRT 02:00~08:00 00:00 ~ 06:00 Entry Restriction for Weekdays CET 05:00~06:00 BRT 06:00~07:00 CET 11:00~12:00 BRT 07:00~08:00 05:00 ~ 06:00 Before After Server Time (EST) Joint Strike Raid 12:00 PM CET 12:00 BRT 12:00 CET 18:00 BRT 14:00 12:00 10:00 PM CET 22:00 BRT 22:00 CET 04:00 BRT 00:00 22:00 Team Battle League 1st CET 16:00~18:00 BRT 17:00~19:00 CET 22:00~24:00 BRT 18:00~20:00 16:00~18:00 2nd CET 22:00~24:00 BRT 21:30~23:30 CET 04:00~06:00 BRT 00:00~02:00 22:00~24:00 ※ Details regarding server integration may change in the future.