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ANNOUNCEMENT
Regarding abnormal class advancement through alteration of game files
Greetings Saviors, We would like to make an announcement regarding Class Advancement Exploits. We have been informed via the Forums about certain players having unusual Class Ranks. While investigating those players, we discovered that they had been able to abnormally advance their class ranks. They had been able to do so by altering game files which is in breach of our Terms of Service and EULA. We have banned any accounts found guilty of using the exploit and have also implemented measures to prevent any additional use of the exploit. Please let us know via the ticket system if you believe that you have been unfairly banned. Sincerely, IMC Staff
Removal of Packages from the TP Shop
Greetings Saviors, Please note that all packages that are currently being sold in the TP shop will no longer be available after the scheduled maintenance on the 30th of August, 2016. The packages that will be removed are the following : Penguin Companion Package Adventurer's Package Swimwear Package Bunny Costume Package While the individual items will all remain in the TP shop, you will no longer be able to purchase the packages as they were always meant to be on the shelves for a limited time. We thank you all for your enthusiasm for the packages and hope to bring other interesting packages to you in the future. Sincerely, IMC Staff
Plans regarding the re-balancing of certain skills
Greetings Saviors, We would like to announce that certain skills will be re-balanced due to changes in game mechanics. The combined use of these certain skills had allowed players to deal much more damage than intended under certain circumstances. They will be adjusted to meet original game design intentions. The skills that will be affected due to the re-balanced are the following. Joint Penalty Hangman's Knot Magic Missile [Adjustment specifications] Additional attacks will no longer be possible against other monsters that are bound by Joint Penalty. Only the initial monster will receive additional attacks against from skills even though the damage from those attacks will still be registered to the other monsters. ※ Please note that certain aspects of the re-balancing may change as a result of continued refinement. Adjustment details will be re-mentioned in patchnotes prior to the change which is scheduled to happen during the month of September. Sincerely, IMC Staff
Official Forum Maintenance - August 17th, 2016
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 August 17th, 2016 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
[COMPLETE] Temporary Maintenance Notice - August 17
UPDATE - MAINTENANCE EXTENDED: We regret to inform that today's temporary maintenance has been further extended. We are working to bring the servers back up as soon as possible. Our sincere apologies for the inconvenience. Greetings, Saviors. We will soon be performing a short maintenance in all servers. The maintenance period will start at the following time: [EDT] 03:30 AM This maintenance is expected to last approximately 30 minutes. Thank you for understanding.
Issue with Being Unable to Receive DLC Packs
Greetings, Saviors. After the scheduled maintenance on August 16, some players have been unable to receive their purchased Novice DLC Pack in the message box in-game. We would like to tell you that this is an issue we are aware of and working towards fixing. We plan to correct this error and return all missing DLC Packs through a temporary maintenance, to be performed at a time soon to be announced. Our sincere apologies for the inconvenience this issue has caused. Thank you for understanding.
[COMPLETE] Temporary Maintenance Notice 2 - August 16th
UPDATE - MAINTENANCE EXTENDED: We regret to inform that today's second temporary maintenance has been further extended. We are working to bring the servers back up as soon as possible. Our sincere apologies for the inconvenience. Greetings, Saviors. We will soon be performing another temporary maintenance in all in servers. The maintenance period will start at the following time: [EDT] 12:10 This maintenance is expected to last approximately 30 minutes. Thank you for understanding.
Corrections and bug fixes after August 16th maintenance
Greetings, Saviors. Chat and Storage Bug Fixes We would like to announce that we have now fixed the bugs affecting the chat and personal storage functions after the maintenance on August 16th, and you should be able to use them again as intended. We ask that you send in a Support ticket should you find that these or other features are still not working as intended after today’s maintenance. Item Corrections After our latest scheduled maintenance, some players were able to purchase certain items not meant for sale, mistakenly introduced in the game. We apologize for the inconvenience caused by this error, and would like to announce that all items not meant for sale have been seized. Users who were able to purchase the items have also been compensated accordingly to correct this mistake. Kindly let us know via Support ticket if you were not compensated for the aforementioned errors. Missing ‘Shady Geologist’ Title Error The ‘Shady Geologist’ title, awarded to winners of our previous Scavenge Challenge Event, is missing for some players after today’s maintenance. We are aware of this error and expect to correct it during our next scheduled maintenance. Companion Move Button Error When clicking a companion’s UI at the lodge, a button in Korean will appear next to the ‘Bring Along’ button. This button will move the companion to the other page of your lodge (page 1 > 2 or vice-versa), from where you can still retrieve it. We are working to fix this error, but meanwhile we ask that you keep in mind what it does and avoid clicking it. Other Errors Some item tooltips still contain errors that require fixing. We expect to correct these in a future patch as well. Thank you for understanding. Our apologies for the inconveniences caused.
[COMPLETE] Temporary Maintenance Notice - August 16th
UPDATE - MAINTENANCE EXTENDED: Maintenance has been extended by about 30 minutes. (10:30 AM EDT) We are working on getting the service back as soon as possible. Greetings, Saviors. We will soon be performing a short maintenance in all servers. The maintenance period will start at the following time: [EDT] 07:50 This maintenance is expected to end at EDT 09:30. Thank you for understanding.