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KNOWN ISSUES

[UPDATED] Known Issues: April 11th, 2017

By STAFF_Ethan

Apr 12th, 2017

Greetings, Saviors.

We are currently aware of the following issues and they are being worked on.
We apologize for the inconvenience, and we will update you once they are resolved.

1) Exploration Map Showing 0% Completion [ONGOING] 

- After pressing the "N" button to view the world map, regions appear as though they are unexplored even after the last maintenance. We are continually working on rectifying this issue.

2) [FIXED] Losing Instance entry counts while failing to enter Instanced Dungeons

- We are receiving reports of Instance entry counts being lost while failing to enter. Please send in a ticket with your server, team and character name so we can gather more information as well as provide compensation.


Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.