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KNOWN ISSUES

[UPDATED2] Known Issues: April 7th, 2017

By STAFF_Letitia

Apr 7th, 2017

Greetings, Saviors.

We are currently aware of the following issues and they are being worked on.
We apologize for the inconvenience, and we will update you once they are resolved.

1) Exploration Map Showing 0% Completion [ONGOING] 

-After pressing the "N" button to view the world map, regions appear as though they are unexplored. We are continually working on rectifying this issue. 

2) Incorrect Cooldown Times in [EU] Fedimian

-Players have been experiencing incorrect cooldown times after using certain items in the [EU] Fedimian server. 

3) Attribute Learning Stuck at 1 Minute

-Attribute learning appearing to be stuck at 1 minute for non-Token users.

4) VGA Error 

-Players receiving a VGA Error that causes the game to crash in certain situations. We apologize for the inconvenience and we are working very hard to fix it. Please continue to send us your tickets but make sure to include specifics such as: computer system and time of error occurrence. The more specific the better so that we may resolve this issue as quickly as possible. Thank you. 

5) Instant Dungeons Not Resetting 

-We are receiving reports of Instance entry counts not being reset and we are looking into the issue. 


Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.