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Weekly Question and Answer – August 19th, 2016

By STAFF_Amy

Aug 19th, 2016

Q. It seems as if the level difference when entering the Siaulai Mission has greatly increased. Are there any plans to increase the penalty ratio according to the now widened level difference?

A. We widened the level difference in order to allow for more convenient and faster match-making. This will of course mean that the penalties will have to be adjusted accordingly. We are currently testing different ratios and will apply them as soon as we figure out something that works well. They will be mentioned in the patch notes when they are applied, so please pay close attention to future patch notes. 
 

Q. A lot of time on the EXP Tomes seem to be wasted while we travel back and forth between maps or wait in queue for the instanced dungeons. Are there any plans to make them more user friendly?

A. We have received a lot of feedback regarding the EXP Tomes and are currently considering many options. We wish to improve them as to allow players to be able to use them to their full potential. We are looking forward to announcing improved versions in the near future.
 

Q. Protecting the "Torch" for 3 minutes during the Siaulai Mission seems to be a bit too long and tiresome. Will there be any chance of re-balancing that particular part of the mission?

A. Thanks to player feedback, we have decided to take a close look into improving the game play experience of the Siaulai Mission. While unable to tell you the specifics, we are testing various variations in order to find a good balance. We will make an announcement with more details after the finishing touches are made. Please be on the lookout for any related announcements.
 

Q. When will we able to enter Cut-scenes in Party Quests and not get stuck?

A. The particular bug has been fixed in the August 16th Scheduled Maintenance. We offer our most sincere apologies in the inconvenience it had caused before getting fixed, and wish to thank all of you that have endured before it got fixed.