Tree of Savior Terms of Service Policy Revision
By STAFF_Bob
Jul 22nd, 2025
【Tree of Savior Terms of Service Policy Revision】
✅ Effective Date
- August 11, 2025 (Mon)
✅ Key Changes
1. Penalty levels for Automated Behavior Detection (Standard) will be adjusted
- Previous: Warning → 15 days → 30 days → 90 days → Permanent
- Revised: 15 days → 30 days → Permanent
2. Added policy regarding Linked Accounts Involved in Violations
3. Added detailed Account Restriction Policy and Penalty Table (same standards as existing ones)
✅ Detailed Changes
Account Restriction Policy:
1. Penalties are applied based on the type of violation and the number of offenses. In some cases, lighter penalties may be issued.
2. Any unjust gains from violating the policy may be revoked. If 100% recovery isn't possible, additional sanctions may apply.
3. If repeated violations are detected from the same system environment (IP, PC, etc.), related accounts may be treated as one and restricted accordingly.
4. Even if an account did not directly commit a violation, involvement with such actions may result in penalties equal to the offending account.
5. Accounts linked to previously penalized accounts may face the same penalty severity as the original account.
Game Service Restriction Policy:
|
Category |
1st |
2nd |
3rd |
4th |
|
Gameplay Disruption (Standard) |
7 Days |
15 Days |
30 Days |
90 Days |
|
① Deliberate interference with in-game events or official company events ② Baseless slander against GMs disrupting their operation ③ Submitting false reports via official channels or tickets (bugs, abuse, profanity, spam, etc.) ④ Behavior that undermines the intended gameplay direction ⑤ Exploiting game systems to disrupt game balance ⑥ Aid and abet players who abuse bugs or glitches ※ Any other behaviors that disrupt normal gameplay |
||||
|
Gameplay Disruption (Severe) |
90 Days |
180 Days |
Permanent |
|
|
① Impersonating GMs or staff to obtain information or resources ② Spreading false information not released by GMs/company ③ Modifying and distributing official information (notices, GM replies, etc.) ④ Intentionally disrupting the game economy ⑤ Conduct that violates public decency, terms of service, or applicable laws ※ Any other malicious and deliberate acts disrupting the game |
||||
|
Prohibited Betting & Gambling |
7 Days |
15 Days |
30 Days |
Permanent |
|
① Engaging in or promoting gambling-like activities (betting, lottery, etc.) ② Trading with characters involved in such activities ※ Any other actions resulting in financial gain/loss to participants |
||||
|
Inappropriate Naming |
Warning |
7 Days |
15 Days |
30 Days |
|
① Impersonating GMs, staff, or specific individuals ② Using sexual, vulgar, or profane names ③ Using names that cause discomfort or humiliation ④ Names that discriminate, defame, or are socially unacceptable ⑤ Names implying RMT or item-for-cash transactions ※ Any other unusual or socially inappropriate naming |
||||
|
Abusive or Disruptive Chat |
3D Chat Ban |
7D Chat Ban |
15D Chat Ban |
60D Chat Ban |
|
① Impersonation through chat ② Use of obscene or profane language ③ Chat that causes discomfort or humiliation ④ Chat intended to provoke conflict among players ⑤ Spamming or excessive message repetition ※ Any other abnormal or disruptive chat behavior |
||||
|
Real-Money Trading (RMT) |
7 Days |
15 Days |
30 Days |
90 Days |
|
① Attempting to trade in-game goods for real-world currency or goods ② Attempting to trade in-game items for other game items ③ Commercial trading of game information or goods ④ Power-leveling or content services for real-world compensation ※ Any activity proven to involve real-money transactions |
||||
|
Unauthorized Commercial Activity |
7 Days |
15 Days |
30 Days |
90 Days |
|
① Promoting outside businesses or services for profit ② Promoting harmful or inappropriate content ③ Encouraging policy violations through advertising ④ Promoting external platforms or services (SNS, streaming, websites, etc.) ※ Any other unrelated or inappropriate promotions |
||||
|
Unauthorized Third-Party Software Use |
Permanent |
|||
|
① Using unlicensed third-party software or hardware ② Altering official files or using modified programs ③ Using automation tools, macros, or hardware to bypass gameplay ④ Using software to perform actions not supported by the game client ※ Creating, distributing, or using any other unauthorized software or bots |
||||
|
Suspicious or Fraudulent Transactions |
365 Days |
Permanent |
||
|
① Unfairly trading with policy violators ② Repeated low-price or free trades with violators ③ Repeated trades involving unusual transaction patterns ※ Any act that results in unfair gain through irregular trades |
||||
|
Game Bug Exploit and Abuse |
7 Days |
15 Days |
30 Days |
180 Days |
|
① Gaining unintended rewards through bugs ② Continuing to exploit bugs despite official announcements ③ Using bugs to negatively affect other users or the game economy ④ Assisting or facilitating others in exploiting bugs ※ Any other use of unintended game behavior |
||||
|
Major Game Bug Exploit and Abuse |
60 Days |
90 Days |
180 Days |
Permanent |
|
① Spreading or sharing bug-related information ② Long-term or repeated exploit of game bugs ③ Impacting game balance via exploits ④ Transferring gains using alternate accounts ※ Any other repeated or long-term exploitation of bugs |
||||
|
Automated Behavior / Botting (Standard) |
15 Days |
30 Days |
Permanent |
|
|
① Attempting to disable anti-cheat systems ② Repeated behavior suggesting automation ③ Suspicious data from overseas or shared IPs ④ Generating resources through abnormal methods ⑤ Abnormal game data that shows repeated abnormal patterns ※ Other abnormal data patterns |
||||
|
Automated Behavior / Botting (Severe) |
365 Days |
Permanent |
||
|
① Detected bot program execution ② Use of software that disrupts fair gameplay ③ Coordinated anti-cheat bypass through multiple accounts ④ Mass bot activity from similar IPs or devices ⑤ Farming and profit attempts through automation ⑥ Involvement in transferring bot-obtained assets ⑦ Ongoing abnormal behavior from related environments ※ Any other behaviors that disrupt other players' gameplay and suspected abnormal accounts that use similar IPs or devices |
||||
|
Account or Payment Fraud |
Permanent |
|||
|
① Creating accounts or transactions with another user's information ② Unauthorized access to another user’s account ③ Causing harm through account misuse ※ Any other behaviors that disrupt normal gameplay |
||||
|
Unauthorized Sharing of Personal Information |
30 Days |
60 Days |
Permanent |
|
|
① Requesting personal information (real names, photos, IPs, payment info) ② Collecting or sharing personal or payment info without consent ③ Any violation of personal privacy |
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