UPDATEKnown Issue: November 13, 2019
Nov 12th, 2019
The following issue has recently come to our attention:
- The Transcendence Selection Box from November 2019 Leticia's Cube containing Stage 9 Transcendence Scroll instead of Stage 10.
- Players receiving Rank C items from Leticia's Cube Special Reward Event
We will be taking the following measures in order to resolve the issue:
A) For players who have chosen to obtain a Stage 9 Transcendence Scroll
- We will be providing you with the number of Blessed Gems required to reach 100% Stage 10 Transcendence (which is 65 for two-handed weapons).
B) For players who have chosen the Blessed Gem x100 because of the news that Stage 9 Scroll is contained in the box
- Send us a ticket with your Server and Team Name details and we will replace the Blessed Gem x100 from your inventory and replace them with a Stage 10 Transcendence Scroll
C) For players who have not yet opened the Transcendence Selection Box
- We will be replacing the box with the one that contains Stage 10 Transcendence scrolls through a temporary maintenance. Please, open the box after maintenance is over if you want to obtain a Stage 10 Transcendence Scroll.
D) For players who have received Rank C items as part of the Special Reward Event
- We will be issuing all players who have obtained a Rank C item with a compensation box.
We are sorry for the inconvenience caused and thank you yet again for your patience and understanding.