Known Issues: May 17, 2018

Greetings, Saviors.

The following issues have been recently reported:
 

1) Earth Tower Instability

- Several players have reported crash and disconnection issues throughout Earth Tower.

We are currently looking into the source of this issue and we will update this announcement once we obtain more details about the errors reported. If you are encountering this issue, kindly report it through a Support ticket along with the following information:

1) Did the crash/disconnection happen only to you or to all party members at the same time?
2) At what time and where did the issue happen?
3) Your location, PC specifications, internet connection and other details you may be able to provide.
4) Your lastreplay file (Steam/steamapps/common/TreeOfSavior/release/replay/lastreplay).

Thank you for your patience and understanding.
 

Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.