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KNOWN ISSUES
[UPDATE] Known Issue: October 20, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server instability in some maps of [NA] Klaipeda server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: October 10, 2022
Greetings Saviors, The following issues have come to our attention: - [FIXED] Cannot join Auto match in [EU] Server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: September 27, 2022
Greetings Saviors, The following issues have come to our attention: 1) Cannot purchase 30 TP bundle from all server in Steam store page 2) TP purchased in NA/SEA/SA server is not displayed in the Steam Inventory - Due to the server instability issue, this measure will be temporarily applied. ※ This measure can be gradually applied to other servers as well. 3) The reward that was supposed to be given properly from Must Do Guide has been withdrawn - The items mistakenly taken away will be given back during the scheduled maintenance on October 4, 2022. - We will exclude the amount already used when giving back the reward. 4) The update week of the Weekly Boss Raid Total Damage Reward in the patch note on September 19-20, 2020 was misguided - The reward table will be updated on October 3, 2022. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: September 25, 2022
Greetings Saviors, The following issues have come to our attention: - Server Instability in all Server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: September 22, 2022
Greetings Saviors, The following issues have come to our attention: 1) [Harmony][Lv.480] Enhance Aid in the event shop is shown as [Harmony][Lv.470] Enhance Aid - This issue will be fixed during the scheduled maintenance on September 27, 2022. 2) Last week's weekly reward of Remnants of Bernice Dungeon can not be received - Reward will be given to the saviors who didn't receive last week's Remnants of Bernice Dungeon reward according to the stage they cleared. ※ We have deeply searched for solutions but due to internal issues, Rank 1~3 reward will be excluded from the compensation. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: September 20, 2022
Greetings Saviors, The following issues have come to our attention: 1) Can receive Must Do Guide Reward twice ▶ The issue will be fixed next week during the maintenance on September 27th. You will not be able to receive all rewards from Must Do Guide until the issue is fixed. So please do not use the items, if you received the reward from the Must Do Guide twice. ▶ We are withdrawing the rewards received multiple times. The consumed Purified Breath of Power will also be withdrawn by taking away the EXP of the Res Sacrae it was used during the scheduled maintenance in the future. ※ Do NOT use the rewards obtained more than once. 2) The server instability that occurs occasionally in all servers after the recent update We are currently aware of the issue and trying to fix it. When the issue is resolved for sure, we will compensate the saviors for the recent inconvenience. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: September 19, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server instability in all servers We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: September 18, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server Instability in Telsiai(SEA) server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: September 17, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server instability in [NA] Klaipeda server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff