Greetings, Saviors! The following issue have come to our attention: - 'Spaulder of Ferocity Team Bound Scroll (1 Day)' is not included in '[Event] Reset Item Full Package (7 Days)' from Moon Rabbit's Moonlight Stroll event shop We deeply apologize for the inconvenience. This will be fixed during the maintenance on February 21, 2023. Spaulder of Ferocity Team Bound Scroll (1 Day) item will be sent to the mailbox that opened the package during the maintenance on February 21, 2023. Thank you for your patience and understanding. Regards, IMC staff
Greetings Saviors, The following issues have come to our attention: - Can not enter Telsiai (SEA) server from the server selection screen. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Greetings Saviors, The following issues have come to our attention: - Ichors can not be applied on Lv.480 Weapon created by the Main/Sub Weapon set box from the 2023 New / Return Growth Package. Before the issue is fixed, please refrain from opening the +15 Falouros Weapon/Armor Set Selection Box from the 2023 New / Return Growth Package. We also recommend not applying Vaivora Vision or enhancing the same equipment before the issue is fixed. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Greetings Saviors, The following issues have come to our attention: - Receiving double quantities of ranking reward in Weekly Boss Raid The reward will not be seized from the players that already received them and the issue will be fixed during the maintenance on January 3. - Unable to receive MVP reward in Falouros: Goddess Raid (Auto Match) We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Greetings Saviors, The following issues have come to our attention: - Server Instability in [EU] Fedimian Server Please understand that [EU] Fedimian server may be more unstable during [CET] 11:30 ~ 12:30 (December 29), 2022 in the process of fixing this issue. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server Instability in [EU] Fedimian Server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Greetings Saviors, The following issues have come to our attention: - The weapon appearance items of 'Goddess’ Glory - Furry Friends' is not added to the equipment storage. This issue will be fixed during the maintenance on December 27th. For those who have already applied the weapon appearance of the Furry Friends theme to the gear, we will remove the applied weapon appearance and send an item equal to the removed appearance via the Market Retrieve Tab of the character. The weapon appearance items will be sent to Market Retrieve Tab during the maintenance on January 3th. We are deeply sorry for the inconvenience caused and thank you for your patience and understanding. Regards, IMC staff
Greetings Saviors, The following issues have come to our attention: - Cannot access Klaipeda server due to the server stabilization from 23:50(EST) for 5-10 minutes We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Greetings Saviors, The following issues have come to our attention: - Cannot access Klaipeda server due to the server stabilization from 21:30(EST) for 5-10 minutes We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff