LOG IN

KNOWN ISSUES

Read more

[COMPLETE] Known Issue: April 19, 2023

Greetings Saviors,   The following issues have come to our attention:   -  [Fixed] Cannot enter Blockade Battle, Remnants of Bernice Dungeon, Pilgrim, and Weekly Boss Raid in all server   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
April 19th, 2023
Read more

[COMPLETE] Known Issue: March 28, 2023

Greetings Saviors,   The following issues have come to our attention:   -  [Fixed] Cannot purchase [New/Return] Growth Package in TP Shop   We have fixed the issue. If the matter persists, please re-connect the game.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
March 28th, 2023
Read more

Known Issue: March 21, 2023

Greetings Saviors,   The following issues have come to our attention:   - The item icon of Goddess Token (Vakarine) dropped from the field are shown as [Lv. 470] Arcanum of INT, [Lv. 480] Evolution Stone, and Special Creation Voucher   Goddess Token (Vakarine) can normally obtained.     - Successfully seized the map during Colony War but shown as 'Not Seized' in Colony War    The users who didn't receive the rewards can obtain the rewards during the maintenance on March 28th via Guild Storage. We will further notice the details of the issue.   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
March 21st, 2023
Read more

[COMPLETE] Known Issue: March 17, 2023

Greetings Saviors,   The following issues have come to our attention:   -  [Fixed] Target skills are not working normally   We confirmed that the above issue was occuring and we have fixed this issue without maintenance. Please restart the client to normalize this issue. Thank you.   Regards, IMC staff

Known Issues
March 17th, 2023
Read more

[COMPLETE] Known Issue: March 16, 2023

Greetings Saviors,   The following issues have come to our attention:   -  [Fixed] Cannot receive the clear reward of Goddess Raid: Thurible of Salvation (Party) and Entry Count is not consumed   We confirmed that the above issue was occuring and we have fixed this issue without maintenance. Thank you.   Regards, IMC staff

Known Issues
March 16th, 2023
Read more

[EDITED] Known Issue: March 14, 2023

Greetings Saviors,   The following issues have come to our attention:   -  The item name of Jurate Seal (Superior) - Protection is mistranslated as Jurate Seal (Superior) - Punisher   This issue will be fixed during the scheduled maintenance on March 21, 2023. -  Cannot retrieve purchased TP in NA (Klaipeda) server   Currently, this issue has been fixed normally. Please restart the client and try again. However, an error incorrectly marked 'TP for KR' is occurring. There is no problem with using TP, so please don't hesitate to use TP. Issue that incorrectly marked as 'KR' will be fixed during the temporary maintenance on March 15, 2023.     Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
March 15th, 2023
Read more

Known Issue: March 8, 2023

Greetings Saviors,   The following issues have come to our attention:   -  Cannot receive basic rewards of Blockade : Boruta, Giltine, Baubas   We are currently aware of the issue and trying to fix it.   This issue will be fixed during the temporary maintenance on March 8, 2023.   Basic rewards of Blockade will be sent to the Guild Storage during the next week's maintenance on March 14, 2023.  From week 136, Guild that have not received rewards of Blockade can receive the rewards.   Please refrain from doing Blockade until this issue is fixed.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
March 8th, 2023
Read more

Known Issue: March 3, 2023

Greetings Saviors,   The following issues have come to our attention:   -  Tos_SupportGuild can enter Blockade, not the guild mission    We are currently aware of the issue and trying to fix it.   To correct this issue, rewards of Blockade for all guilds other than Tos_SupportGuild will not be available from 02:00 (server time, EST) March 3rd to the next maintenance. (March 7,2023)  Therefore, if you have not received rewards (135 week) yet, please receive it quickly.   Also for Tos_SupportGuild people, Please refrain from doing all types of Blockade and Guild Mission (Baubas, Giltine, Boruta) until this issue got fixed.  Tos_SupportGuild won't be able to get Blockade rewards (136 week) and will be removed from Contents Status Board ranking (136 week) during the next maintenance. (March 7, 2023) If Tos_SupportGuild VGMs need more Guild Quest Voucher, please request us through forum.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.     Regards, IMC staff

Known Issues
March 3rd, 2023
Read more

Known Issue: March 1, 2023

Greetings Saviors,   The following issues have come to our attention:   -  Clear time for Baubas Blockade Battle is recorded as abnormal time -  Clear record for Baubas Blockade Battle is recorded as Giltine Blockade Battle   We are currently aware of the issue and trying to fix it.   Currently, clear time recording is abnormal, but the ranking is recorded normally, so rewards that match the ranking will be sent normally. It will be recorded normally from next Monday(March 6, 2023). - Rewards of Blockade can be received after maintenance on March 7, 2023.   We deeply apologize for the inconvenience.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
March 6th, 2023