LOG IN

KNOWN ISSUES

Read more

[UPDATE] [Fixed] Known Issue: March 5, 2024

Greetings Saviors,   The following issues have come to our attention:   -  [Fixed] Can not renew Steam Cart   We are currently aware of the issue and contacting Steam to fix it. In the meanwhile, we would like to inform you of a temporary solution in clearing the Steam Cart.   1. Go to Steam -> Settings. 2. Go to "In Game". 3. Press Delete next to Delete Web Browser Data.   This will clear all current items in your Steam Cart. Please refer to the image attached below for reference.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
March 7th, 2024
Read more

Known Issue: February 14, 2024

Greetings Saviors,   The following issues have come to our attention:   -  The issue that the cooldown of Overload Raid(Goddess' Authority) of Goddess Treasure is not applied   This issue will be fixed during the scheduled maintenance next week and please note that the Overload Raid has been temporarily adjusted as follows for the time being - Before : Instant Cast Skill Damage +45% per parts equipped - After : Instant Cast Skill Damage +27% per parts equipped     If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
February 14th, 2024
Read more

Known Issue: February 6, 2024

Greetings Saviors,   The following issues have come to our attention:   - The level of the Aether Gem Socket Key (Untradable) in the tooltip of the Premium Gem package is mistranslated as '460' : The actual item obtained from the package is Lv.500. The tooltip will be fixed during the scheduled maintenance on February 20, 2024.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
February 6th, 2024
Read more

Known Issue: December 19, 2023

Greetings Saviors,   The following issues have come to our attention:   - Can pariticpate in Popo Boost Event with another character      We will delete the characters that correspond to this issue.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
December 19th, 2023
Read more

[EDITED] [Fixed] Known Issue: December 19, 2023

Greetings Saviors,   The following issues have come to our attention:     - Popo Boost Event icon is missing in the Klaipeda (NA), Fedimian (EU), and Silute (SA) server      This issue has been fixed by patch without maintenance on 16:56 KST. Please restart the game for the normal appliance of the fix.  We recommend Saviors on the W server to restart again as well to prevent possible errors.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
December 19th, 2023
Read more

Known Issue: December 10, 2023

Greetings Saviors,   The following issues have come to our attention:     - Some items(Goddess Cyan/Magenta/Black Gem Selection Box) do not drop when opening the Popo Special Equipment Box     We are currently aware of the issue and trying to fix it.   Please note that we will send all ungiven items on Tuesday, December 12th during our scheduled maintenance.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
December 10th, 2023
Read more

Known Issue: December 6, 2023

Greetings Saviors,   The following issues have come to our attention:   - When changing from Pontifex to another class, Lama costume is deleted instead of the Pontifex costume     We will be retrieving the undeleted Pontifex costume and giving out the deleted Lama costume during the next weekly maintenance.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
December 5th, 2023
Read more

Known Issue: November 14, 2023

Greetings Saviors,   The following issues have come to our attention:   -  The issue that when registering 1 weapon appearance item of the Heart Queen theme in the Equipment Storage, the weapon appearance of the same theme unregistered opens as well.    Please note that the weapon appearance costume of the Heart Queen theme can not be registered to the Equipment Storage before this issue is fixed. We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
November 14th, 2023
Read more

Known Issue: November 2, 2023

Greetings Saviors,   The following issues have come to our attention:   -  When making pumpkin stew, entering more ingredients than you can actually make will still brew it but not give the actual results.   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
November 2nd, 2023