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KNOWN ISSUES

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Known Issue: December 19, 2023

Greetings Saviors,   The following issues have come to our attention:   - Can pariticpate in Popo Boost Event with another character      We will delete the characters that correspond to this issue.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
December 19th, 2023
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[EDITED] [Fixed] Known Issue: December 19, 2023

Greetings Saviors,   The following issues have come to our attention:     - Popo Boost Event icon is missing in the Klaipeda (NA), Fedimian (EU), and Silute (SA) server      This issue has been fixed by patch without maintenance on 16:56 KST. Please restart the game for the normal appliance of the fix.  We recommend Saviors on the W server to restart again as well to prevent possible errors.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
December 19th, 2023
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Known Issue: December 10, 2023

Greetings Saviors,   The following issues have come to our attention:     - Some items(Goddess Cyan/Magenta/Black Gem Selection Box) do not drop when opening the Popo Special Equipment Box     We are currently aware of the issue and trying to fix it.   Please note that we will send all ungiven items on Tuesday, December 12th during our scheduled maintenance.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
December 10th, 2023
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Known Issue: December 6, 2023

Greetings Saviors,   The following issues have come to our attention:   - When changing from Pontifex to another class, Lama costume is deleted instead of the Pontifex costume     We will be retrieving the undeleted Pontifex costume and giving out the deleted Lama costume during the next weekly maintenance.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
December 5th, 2023
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Known Issue: November 14, 2023

Greetings Saviors,   The following issues have come to our attention:   -  The issue that when registering 1 weapon appearance item of the Heart Queen theme in the Equipment Storage, the weapon appearance of the same theme unregistered opens as well.    Please note that the weapon appearance costume of the Heart Queen theme can not be registered to the Equipment Storage before this issue is fixed. We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
November 14th, 2023
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Known Issue: November 2, 2023

Greetings Saviors,   The following issues have come to our attention:   -  When making pumpkin stew, entering more ingredients than you can actually make will still brew it but not give the actual results.   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
November 2nd, 2023
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Known Issue: October 17, 2023

Greetings Saviors,   The following issues have come to our attention:   - Error message pops up and a random noise occurs when moving channel or zone  - Error Code 16 intermittently occurs when moving channel or zone   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
October 17th, 2023
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Known Issue: October 12, 2023

Greetings Saviors,   The following issues have come to our attention:   - The number of some items obtained from the Popo Roulette is lower than the announcement   We are currently aware of the issue and trying to fix it. The missing amount of the items will be given in the future, after fixing the issue.      If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
October 12th, 2023
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Known Issue: September 19, 2023

Greetings Saviors,   The following issues have come to our attention:    - The number of hits of Aiming Shot (Sheriff) is misapplied   This issue will be fixed during the scheduled maintenance on September 25~26, 2023.    [Preview of the fixed issue] 1. Aiming Shot (Sheriff): Number of hits 2 -> 4 2. Terramancer Vaivora Vision (Stone-slinger): Number of hits 3 -> 4     If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
September 19th, 2023