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KNOWN ISSUES

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Known Issue: September 16, 2024

Greetings Saviors,   The following issues have come to our attention:   - Ark obtaind by participating in the Popo Boost event can be dismantled   The Ark dismantle funciton will be temporarily blocked due to the issue above. We have temporarily banned the accounts that have multiple records of the above action.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
September 16th, 2024
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Known Issue: September 14, 2024

Greetings, Saviors!   The following issue have come to our attention:   - Using Season Goddess' Message & Season Challenge Mode Entry Voucher/Recipe/Add. Reward does not grant Mercenary Badges   Please refrain from using the corresponding item until the issue is resolved, and anyone who have used it already will be given compensation at a later date.   Thank you for your understanding.

Known Issues
September 13th, 2024
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[COMPLETE] Known Issue: September 12, 2024

Greetings Saviors,   The following issues have come to our attention:   -  The Popo Boost Event is not showing up on any of the servers   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Following issue has been resolved as of September 12th, 2024 16:37 KST Please restart the client for the normal application   Thank you for your patience and understanding.     The following issues have come to our attention:   -  The Popo Boost Equipments requires Advanced Blessed Shards and Litis Powders when refining.    We are currently aware of the issue and trying to fix it.   Following issue has been resolved as of September 12th, 2024 17:33 KST Please restart the client for the normal application   Thank you for your patience and understanding. Thank you for your patience and understanding.

Known Issues
September 12th, 2024
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Known Issue: September 6, 2024

Greetings Saviors,   The following issues have come to our attention:   -  The enhancement success rate for certain items has increased by more than twice     We have decided to leave this issue in place until the maintenance on September 12. During this period, we will NOT be taking any action against players, so please feel free to enjoy the game.   After the bug fix, the increased enhancement success rate will be included as part of the Popo Boost Event benefits.    If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards,   IMC staff

Known Issues
September 6th, 2024
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Known Issue: August 8th, 2024

Greetings Saviors,   The following issues have come to our attention:   -  The issue that the name of 2021/2022 Costume Fashion Museum Selection Ticket is mistranslated as 2021/2022 Special Fashion Museum Selection Ticket   This issue will be fixed during the scheduled maintenance on August 13, 2024. In the meanwhile, please check the tooltip of the said items as they are correctly translated.  - 2021/2022 Costume Fashion Museum Selection Ticket → This ticket can be exchanged for most of the costumes and headgears of 2021/2022. Right-click to open the exchange UI.   - 2021/2022 Special Fashion Museum Ticket →  This is a ticket that can be exchanged for most of the mounts, effect costumes, other costumes, dolls, and toys of 2021/2022. Right-click to open the exchange UI.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
August 8th, 2024
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[COMPLETE] Known Issue:August 6th, 2024

Greetings Saviors,   The following issues have come to our attention:   - [W Only] Unable to login due to server instability   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.     Following issue has been resolved as of August 6th, 2024, 22:34 KST.   Thank you for your patience and understanding.

Known Issues
August 6th, 2024
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[COMPLETE] Known Issue: August 1, 2024

Greetings Saviors,   The issue stated below has been resolved.   The following issues have come to our attention:   -  Connection error in Silute   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
July 31st, 2024
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Known Issue: July 24, 2024

Greetings Saviors,   The following issues have come to our attention:   - [SA Only] When moving to another map, the cooldown of skills increases by an hour   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
July 24th, 2024
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[UPDATE] Known Issue: June 10, 2024

Greetings Saviors,   The following issues have come to our attention:   - [FIXED][W server only] Server Instability   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
June 10th, 2024