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KNOWN ISSUES
Known Issue: March 4, 2021
Greeting Saviors! There was a server instability in some servers at Telsiai world, and some contents were unable to enter. But we have now fixed the issue. We apologize for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
Known Issue: February 18, 2021
Greeting saviors, Unable to receive Weekend Login Reward from Giltine Raid Event. This issue has been fixed. Due to the issue, we have postponed the ending period of Giltine Raid Event to March 9, 2021. During the postponed period, you can receive Weekend Login Reward from March 3, 2021 to March 7, 2021. (Weekend Login Reward can be received from 6 am to next day at 5:59 server time during the designated days) You can check on event details here. We are deeply sorry for causing confusion and thank you for your patience. Regards, IMC staff
Known Issue: February 10, 2021
Greetings Saviors, - We have currently blocked "Receive GTW reward" function due to a problem found. You will not be able to receive the GTW Challenger reward of this week. This will be given during the scheduled maintenance next week. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: February 4, 2021
Greetings Saviors, Following issues have come to our attention. 1. Unable to play 'Auto Match' contents. 2. Unable to use Chats (Guild Chat, Group Chat, Party Chat, Shout) due to Error Code [0] and Error Code [21]. We are investigating the problem and will make another announcement as soon as an update is available. We are deeply sorry for the inconvenience and thank you for your understanding. If you are experiencing any other issues with the game, please send tickets describing the problem via our Support page. Thank you.
Known Issue: February 4, 2021
Greetings Saviors, We are aware that the [5th Anniversary] Special Kedoran Merchant is in Fedimian. It was wrongly applied due to the system error, and we will delete the NPC during the scheduled maintenance next week. [5th Anniversary] Special Kedoran Merchant NPC will appear later when the event starts. Sorry for causing confusion, and thank you for your support. If you are experiencing any other issues with the game, please send a ticket describing the problem via our Support page. Thank you.
Known Issue: February 2,2021
Greetings Saviors, We are aware that the Telsiai server has been experiencing instability issues in the barrack. We are currently investigating the problem and will make another announcement as soon as possible. If you are experiencing any other issues with the game, please send a ticket describing the problem via our Support page. Thank you.
Connectivity Issue in [SEA] Telsiai Server
Greetings Saviors, We are aware that the Telsiai server has been experiencing instability issues. As such, we are investigating the problem and will make another announcement as soon as possible. If you are experiencing any other issues with the game, please send a ticket describing the problem via our Support page. Thank you.
Disconnection Issue in [SEA] Telsiai Server
Greetings, Saviors. We are aware that the 'Telsiai' server has instability issues. As such, we are investigating the problem and will make another announcement as soon as possible. If you are experiencing any issues with the game, please send a ticket describing the problem via our Support page. Thank you.
[UPDATE] [UPDATE] Known Issue: December 11, 2020
Greeting Saviors! We became aware of the following issue: 1) Server instability in Klaipeda world. We are currently investigating the issue. We will update as soon as the server is back online. We apologize for the inconvenience and thank you for your patience and understanding. [UPDATE] The server is back online and should be able to log in without problem. Regards, IMC staff