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KNOWN ISSUES
Known Issue: December 7, 2021
Greetings Saviors, The following issues have come to our attention: - Single savior has cleared the Joint Strike Raid within 24 seconds in [SA] Silute server. - Server instability in [EU] Fedimian, [SEA] Telsiai, and [SA] Silute server. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: November 14, 2021
Greetings Saviors, The following issues have come to our attention: - [Fixed] Unable to seize the area in Guild Territory War - This issue will be fixed during the scheduled maintenance on November 16, 2021, and you will be able to play GTW normally on November 21. The rewards for the GTW on November 14 will be given additionally to the guild that seizes the area on November 21. [UPDATE] The rewards for the Blockade Battle of this week will be given additionally according to the Ranking of November 28. ※ Excludes [NA] Klaipeda server. [UPDATE: November 22, 2021] - For those who've seized the Champions League on November 21, the total tax will be given during the scheduled maintenance on November 30. ▶ Average of recent 4 week's total tax will be given - For those who've seized the Challengers League on November 21, the market tax will be given during the scheduled maintenance on November 30. ▶ Same value of Market tax for November 21 will be given [Complete] - For Blockade, an additional reward will be given on November 30 based on the ranking of November 28. ※ Every reward will be given to Guild Storage. [UPDATE: November 30, 2021] The additional tax for Champions League and Challengers League has not been given due to system error. It will be given during the scheduled maintenance on December 7, 2021. We are deeply sorry for the delay. (Reward for Blockade is given to the corresponding guilds.) [UPDATE: December 6, 2021] ▶The additional tax for Champions League and Challengers League will be given as Silver Chest 100,000 to the Guild Storage. (Silver Chest can be shared by Team Storage) If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: November 29, 2021
Greetings Saviors, The following issues have come to our attention: - [Halloween] Saint's Sacellum (Auto/Solo) One Entry Voucher is given when New/Returning savior clears the Saint's Sacellum Solo by the Content Invitation. - Unused [Halloween] Saint's Sacellum (Auto/Solo) One Entry Voucher will be given as [Event] Saint's Sacellum (Auto/Solo) One Entry Voucher during the scheduled maintenance on December 7, 2021. (to the Mailbox, will be deleted within 4 weeks) If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: November 24, 2021
Greetings Saviors, The following issues have come to our attention: - New/Returning Saviors Settling Support Attendance can be received repeatedly. New/Returning Saviors Settling Support Attendance can no longer be received repeatedly. We have confiscated some of users' [Event] Settlement Support Box -1 and [Event] Settlement Support Box -2 due to investigation. The confiscated items will be given to the character within 3 days. [UPDATE] The confiscated items are restored. Please check the character's Inventory or Market Retrieve Tab. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: November 9, 2021
Greetings Saviors, The following issues have come to our attention: - [Fixed] [Event] Pumpkin Stew Cauldron does not interact when entering numbers to consume [Event] Cooking Material Box - [Fixed] Event items can not be exchanged from the Halloween Event Shop - [Fixed] [Event] Cooking Material Box does not drop when clearing contents - List of the skill gem does not show when selecting Shadowmancer from the Skill Gem Selection Box made by 10 Skill Gem Fragment - This will be fixed during the scheduled maintenance next week, on November 16th. Please close the game and log in again to fix the [Fixed] issues. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: November 8, 2021
Greetings Saviors, The following issues have come to our attention: - Silute server was temporarily unstable. This issue is currently fixed. We are deeply sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
Unable to login official website by Facebook account
Greetings Saviors, The following issues have come to our attention: - Login issue regarding official home page by Facebook. We are currently working on this issue and planning to apply the security protocol to fix it. We may ask for our saviors to use our Steam Community Hub until it is fixed. When reporting the bug via steam community hub, please write [Ticket] header on the title. We are deeply sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: October 26, 2021
Greetings Saviors, The following issues have come to our attention: - Server Instability on Klaipeda Server We are currently aware of the issue and trying to fix the issue as soon as possible. If there are any updates, we will let you know that through our Known issue notice. We are deeply sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
Known Issue: October 24, 2021
Greetings Saviors, The following issues have come to our attention: - Server Instability on Klaipeda Server Due to this issue, some users find trouble while connecting to the server, or in-game functions or responses could be delayed or not working as intended. We are currently aware of the issue and going to fix it as soon as possible. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff