Search article
KNOWN ISSUES
[UPDATE] Known Issue: March 20, 2022
Greetings Saviors, The following issues have come to our attention: - Unable to use [Lv.470] Faint Arcanum Formula dropped before the maintenance on March 18, 2022 ※ Unused [Lv.470] Faint Arcanum Formula dropped before the maintenance on March 18 will be compensated during the maintenance on March 22. [Update] The number of [Lv.470] Faint Arcanum Formula dropped before the maintenance on March 18 will be given during this scheduled maintenance. You are able to discard the item, so please delete the [Lv.470] Faint Arcanum Formula that cannot be used. [Update] Goddess Token (Gabija) is given to the Market Retrieve tab. [Lv.470] Faint Arcanum Formula and Neutralizer are given to the Mailbox and will be deleted after 4 weeks. If there are any updates, we will let you know through this post. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: March 17, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Reward of Blockade Battle (Demonic Sanctuary) can not be received This will be fixed during the scheduled maintenance on March 22, 2022 and you will be able to receive the reward after the maintenance. - [Fixed] Arcanum Brewing does not function normally. We are currently aware of the issue and are trying to fix it. ※Please do not use the Neutralizers or identify formulas before the issue is fixed. The Neutralizer, [Lv.470] Faint Arcanum Formula, and Goddess Token (Gabija) consumed while identifying formula and brewing Arcanum until then will be compensated after we fix the issue. [Update] Goddess Token (Gabija) is given to the Market Retrieve tab. [Lv.470] Faint Arcanum Formula and Neutralizer are given to the Mailbox and will be deleted after 4 weeks. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: February 21, 2022
Greetings Saviors, The following issues have come to our attention: - A maximum of 2000 [Event] Full Moon Coin can be obtained during the weekends instead of 3000 This issue will be fixed during the scheduled maintenance on February 22, 2022. [Update] [Event] Full Moon Coin x2,000 will be given to the Mailbox during the scheduled maintenance on March 2, 2022. The [Event] Full Moon Coin x2,000 will be deleted from the Mailbox during the scheduled maintenance on March 8, 2022. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: February 16, 2022
Greetings Saviors, The following issues have come to our attention: - Server Instability in [NA] Klaipeda Server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through this post. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: January 27, 2022
Greetings Saviors, The following issue has been happening to some of the users: - Cannot Purchase TP bundle from Steam Store If you're suffering from the same issue, please send an inquiry to Steam. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: January 19, 2022
Greetings Saviors, The following issues have come to our attention: - Cannot discard items that need to enter a quantity of the item. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through this post. Thank you for your patience and understanding. Regards, IMC staff
[EDITED] Known Issue: January 14, 2022
Greetings Saviors, We have received inquires regarding the following due to lack of information: - Mercenary Badge Boost Voucher effect is stated as Weekly Boss Raid 125K Damage reward ▲ 40,000 in-game. The schedule of Weekly Boss Raid is from Monday to Sunday, and so the change of Mercenary Badge Boost Voucher is yet applied. Weekly Boss Raid 125K Damage reward ▲ 40,000 will be applied from January 17th, 2022 at 6:00 AM (server time). [UPDATE: Jan.18th] Mercenary Badge will be given to the saviors who haven't received the Mercenary Badge as the effect of Mercenary Badge Boost Voucher during January 11th ~ 17th at 05:59 AM (EST). Details will be updated later on this post. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: December 29, 2021
Greetings Saviors, The following issues have come to our attention: - Gabija Guardian Costume (Male) appears from the Fashion Museum: End of Year (Female). This issue will be fixed during the scheduled maintenance next week. Those who've received Gabija Guardian Costume (Male) from the Fashion Museum: End of Year (Female) will have their item changed to Gabija Guardian Costume (Female) during the scheduled maintenance on January 4. ▶ Gabija Guardian Costume Selection Box will be given to the market retrieve tab of the first character during the scheduled maintenance on January 4. (will be given to the first character's market retrieve tab if the item is in the guild storage.) Thank you for your patience and understanding. Regards, IMC staff
Known Issue: December 22, 2021
Greetings Saviors, The following issues have come to our attention: - Server Instability in [NA] Klaipeda Server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff