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KNOWN ISSUES
Known Issue: November 8, 2021
Greetings Saviors, The following issues have come to our attention: - Silute server was temporarily unstable. This issue is currently fixed. We are deeply sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
Unable to login official website by Facebook account
Greetings Saviors, The following issues have come to our attention: - Login issue regarding official home page by Facebook. We are currently working on this issue and planning to apply the security protocol to fix it. We may ask for our saviors to use our Steam Community Hub until it is fixed. When reporting the bug via steam community hub, please write [Ticket] header on the title. We are deeply sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: October 26, 2021
Greetings Saviors, The following issues have come to our attention: - Server Instability on Klaipeda Server We are currently aware of the issue and trying to fix the issue as soon as possible. If there are any updates, we will let you know that through our Known issue notice. We are deeply sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
Known Issue: October 24, 2021
Greetings Saviors, The following issues have come to our attention: - Server Instability on Klaipeda Server Due to this issue, some users find trouble while connecting to the server, or in-game functions or responses could be delayed or not working as intended. We are currently aware of the issue and going to fix it as soon as possible. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: October 1, 2021 - Recycle Medal
Greetings Saviors, The following issues have come to our attention: - Burdensome Ribbon, Heart Candy, Shining Silver Anvil cannot be changed into Recycle Medals. Burdensome Ribbon and Heart Candy will be able to be exchanged into medals during the scheduled maintenance next week. But for the Shining Silver Anvil, it was initially designed as an unexchangeable item and won't be available to exchange. We are deeply sorry for the inconvenience, and the tooltip will be fixed during the scheduled maintenance next week. We sincerely apologize for the inconvenience and thank you for your patience and understanding. If you have any concerns, please submit a ticket. Regards, IMC staff
Known Issue: September 29, 2021
Greetings Saviors, The following issues have come to our attention: - Drip Drop Shark Raincoat Costume Selection Box is appearing in the Demon God's Temptation and the Drip Drop Shark Raincoat Costume Selection Box is given. Drip Drop Shark Raincoat Costume Good Selection Box will be changed to Good ol'days Retro Costume Selection Box from the list during the scheduled maintenance next week. If you wish to have Good ol'days Retro Costume Selection Box from the Demon God's Temptation, please try it after next week's maintenance! Sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: September 15, 2021
Greetings Saviors, The following issues have come to our attention: [Fixed] - Can not talk to the Mystery Cube. We will fix the issue as soon as possible and update the post when the issue is resolved. The issue has been fixed. Please restart the game. Sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
Known Issue: August 27, 2021
Greetings Saviors, The following issues have come to our attention: - An error occurred in the Joint Strike Raid Ranking Reward in Klaipeda Server on August 26 at 22:00. We have retrieved the silver handed out by the error. If the same issue occurs, please do not receive the silver from the market retrieve tab. Sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
Known Issue: August 24, 2021
Greetings Saviors, The following issues have come to our attention: - Gem cannot be moved to the team storage. You can move the Gem to the character as follows. 1. Register [A Gem] to the equipment that has a socket. 2. Put the equipment with the gem to the Team Storage. 3. Log in to the character that you want to have the Gem. 4. Talk to the Blacksmith NPC and click [Socket Management] 5. Register the equipment and click [Extract Gem] It may be inconvenient, but this will help you move your gem to another character. We are having Free Skill Gem Extracting event until the scheduled maintenance on September 28, 2021. (Click here for the details.) Thus, there will be no silver consumed and no destruction. Thank you for your patience and understanding. Regards, IMC staff