Search article
KNOWN ISSUES
[UPDATE] Known Issue: May 12, 2022
Greetings Saviors, The following issue have come to our attention: - Popo Points are not given when purchasing Goddess Glory. - [Fixed] Unable to create Pilgrim Group due to Error Code 9. We are currently aware of the issue and trying to fix it. Detailed information about Popo points not given after purchasing Goddess Glory will be updated on this page. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: May 11, 2022
Greetings Saviors, The following issue has come to our attention: - New/Returning saviors who've logged in to the game for the first time between May 10, 5 AM ~ May 11, 1 AM could not receive [Event] Settlement Support Box - 1. The [Event] Settlement Support Box - 1 will be given to the saviors above during the scheduled maintenance on May 17, 2022. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: May 10, 2022
Greetings Saviors, The following issues have come to our attention: 1. List of May Attendance Check Rewards is changed. 2. New/Returning Savior Attendance Check UI is missing. 3. Title - Hauberk's Bestie is removed. 4. Vakarine Package is on sale at the TP shop. We are currently aware of the issue and trying to fix it. For [4. Vakarine Package is on sale at the TP shop], the Vakarine package can be purchased and used normally. We will announce the closing period via patch note before it closes. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: May 3, 2022
Greetings Saviors, The following issues have come to our attention: 1. [Complete] Inaccurate version of the Fan Art Festival title is given as a reward ▶ Version currently given: ▶ Correct version: We are currently aware of the issue and the issue will be fixed during the scheduled maintenance on May 9-10. 2. [Complete] Some saviors of Tesiai did not receive the attendance reward for April 24th. We are currently aware of the issue and rewards will be sent to those who did not receive the reward on May 6th, 2022. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: April 28, 2022
Greetings Saviors, The following issues have come to our attention: - [SEA] Telsiai Server: Berk's Visit Attendance reward for April 24 was not given to some users who have logged in for 2 hours. We are currently aware of the issue. To those who haven't received the Attendance reward for April 24, the reward will be given during the scheduled maintenance on May 3, 2022 to the mailbox. Please receive it within 2 weeks. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: April 24, 2022
Greetings Saviors, The following issues have come to our attention: - [Fixed] Server Instability in Telsiai [SEA] Server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: April 12, 2022
Greetings Saviors, The following issues have come to our attention: - Missing Leticia Secret Cube NPC for all Servers The issue is currently fixed. If you have any problems regarding this issue, please send us a ticket. Thank you for your patience and understanding. Regards,
Known Issue: April 8, 2022
Greetings Saviors, The following issues have come to our attention: - Receive abnormal amount of damage when you are hit by a certain skill while Physical Link is applied We are currently aware of the issue and trying to fix it. We advise not to use Physical Link until the issue is fixed. [Update] The issue will be fixed during the scheduled maintenance this week. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Unable to login Official Website by Facebook account
Greetings Saviors, The following issues have come to our attention: - Login issue regarding official home page by Facebook. We are now trying to fix the issue. But until then, please use our Steam Community Hub [Link]. When reporting the bug via steam community hub, please write [Ticket] header on the title. We are deeply sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff