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KNOWN ISSUES
Known Issue : September 29, 2026
Greetings Saviors, The following issue has come to our attention: - Server Instability in NA Zachariel server We are currently aware of the issue and trying to fix it. We sincerely apologize for the inconvenience caused to your gameplay and will update this notice once normal service is restored. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: September 25, 2026
Greetings Saviors, The following issue has come to our attention: - Server Instability in NA Zachariel server We are currently aware of the issue and trying to fix it. We sincerely apologize for the inconvenience caused to your gameplay and will update this notice once normal service is restored. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue : September 16, 2026
Greetings Saviors, The following issue has come to our attention: -An Issue of Inability to enter from character selection (Barrack) due to missing channel lists, client crashes during channel changes, and disconnections back to the selection screen after clearing solo boss content. We are currently aware of severe technical instability exclusively affecting Z Server. Our technical team is actively investigating the root cause to deploy a fix as quickly as possible. We sincerely apologize for the inconvenience caused to your gameplay and will update this notice once normal service is restored. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue : September 01, 2026
Greetings Saviors, The following issue has come to our attention: - Can not enter Weekly Boss Raid in [NA] Zachariel server → It will open on September 1st at 10:00 AM server time. If the issue persists after this time, please submit a ticket to us. - Details of the new Mount - White tiger is only shown as Korean Effects on Selecting the mount: - Does not consume STA when jumping - EXP + 300% - Movement Speed +3 - STA +10 We are currently aware of the issue and we deeply apologize for the inconvenience. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: July 20, 2026
Greetings Saviors, The following issue has come to our attention: - Regarding the issue where the Goddess Roulette Coin was not distributed last week, we will be sending 10 coins as compensation during this upcoming weekend. We are currently aware of the issue and we deeply apologize for the inconvenience. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: July 08, 2026
Greetings Saviors, The following issues have come to our attention: - When triggering the Detonation effect for Breaching Point and Outbreak Cap, the damage increase bonus from 'Holy Flame' is currently not being applied. - When Breaching Point triggers its Detonation effect, it is currently failing to land Critical Hits. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: June 05, 2026
Greetings Saviors, The following issues have come to our attention: - The issue where "Obsidian Pulsar" skill effect is not showing properly - The issue where Laimara, Belliora and certain skill effect is not showing We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: May 28, 2026
Greetings Saviors, The following issues have come to our attention: - Crimson Lotus theme item name is shown as NoData - You can still search for Crimson Lotus items in Market normally ※ Market Search Image example: - Crimson Lotus Knot Ornament is shown below Hair Costume 3 instead of Hair Costume 2 in inventory - Crimson Lotus Knot Ornament is equipped in Hair Costume 2 - Mount Voucher - Crimson Lotus Carpet does not show up when using search in market - Crimson Lotus Carpet item can be found in Market under "Premium" Category -> "Consume" Section. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: May 26, 2026
Greetings Saviors, The following issues have come to our attention: - The Crimson Lotus costumes are not being translated properly. Players will be unable to search for the following items in the Market until the issue has been resolved - The Japanese News Banner for Verdant Blessing Packages is being displayed. We are currently aware of the issue and trying to fix it. Please avoid using the 'Verify integrity of game files' feature on Steam until further notice. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff