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KNOWN ISSUES
[UPDATE] Known Issue: December 10, 2024
Greetings Saviors, The following issues have come to our attention: - Advanced Goddess Ichor Fragment II does not apply breakthrough Stats when used. We are currently working on to fix this issue. Until the issue is resolved, we kindly ask that you refrain from using this item. - We will provide compensation to all Saviors who obtained Advanced Goddess Ichor Fragment II prior to the issue being resolved. - Global Client W Server Only: The 'Popo Boost Icon' becoming invisible after applying for the event. - The Popo Boost Icon will automatically appear after 7 hours on December 10, 10:00 (EST). If you experience any issues after the icon appears, please submit a ticket so we can address the problem promptly. - Popo Boost Premium Ticket is not shown in TP Shop - Global Only: The 'Popo Boost Icon' becoming invisible after the patch without maintenance We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: November 12, 2024
Greetings Saviors, The following issues have come to our attention: - The tooltip of Sledger: Fighting Spirit is displayed incorrectly. The following description will be deleted from the tooltip: When using [Heavy Smashing], [Rolling Hammer], [Swing Hammer], and [Charge Hammer], [Big Bang] Cooldown reduces by 5 second. For the correct description, please refer to the skill tooltip of the following skills: [Heavy Smashing]: The cooldown of the [Big Bang] skill is reduced by 4 seconds per strike [Rolling Hammer]: When attacking an enemy, the cooldown of the [Big Bang] skill is reduced by 5 seconds [Charge Hammer]: When attacking an enemy, the cooldown of the [Big Bang] skill is reduced by 5 seconds [Swing Hammer]: When attacking an enemy, the cooldown of the [Big Bang] skill is reduced by 2 seconds Added November 12, 2024 19:26 - When Sledger(S) Arts is turned OFF, cannot be turned ON again. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: October 15, 2024
Greetings Saviors, The following issues have come to our attention: - Killing monsters in certain fields does not result in any item drops We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. On October 15, 2024, a patch went live on KST 16:00 due to the following changes: - Killing monsters in certain fields does not result in any item drops Please leave the current area or channel for the normal application of the patch above. Thank you. Regards, IMC staff
Known Issue: October 8, 2024
Greetings Saviors, The following issues have come to our attention: - Unable to select Arts Reset Potion - Vulture [T] when using Arts Reset Potion Selection Box - When using [Lv4] Vaivora Vision Selection Box, cannot distinguish between [A], [W], [T]. Please note that the order of [Lv4] Vaivora Vision - Quantum Impulse is Archer, Wizard, Scout, listed in order from above - Scout Vulture Costume cannot be equipped - Input:Decompose (Vulture [T]) hit count is not applied correctly We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: October 2, 2024
Greetings Saviors, The following issues have come to our attention: - The issue where Joint Strike Raid records are not being registered and inability to access Goddess' Grace UI through the icon (EN Client Only) We are currently aware of the issue and trying to fix it. Following issue has been resolved as of October 3, 2024 13:04 KST Please restart the client for the normal application of the patch above. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: September 24, 2024
Greetings Saviors, The following issues have come to our attention: - [SA Only] When moving to another map while on skill cooldown, the cooldown of skills increases by a 15 seconds We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: September 16, 2024
Greetings Saviors, The following issues have come to our attention: - Ark obtaind by participating in the Popo Boost event can be dismantled The Ark dismantle funciton will be temporarily blocked due to the issue above. We have temporarily banned the accounts that have multiple records of the above action. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: September 14, 2024
Greetings, Saviors! The following issue have come to our attention: - Using Season Goddess' Message & Season Challenge Mode Entry Voucher/Recipe/Add. Reward does not grant Mercenary Badges Please refrain from using the corresponding item until the issue is resolved, and anyone who have used it already will be given compensation at a later date. Thank you for your understanding.
[COMPLETE] Known Issue: September 12, 2024
Greetings Saviors, The following issues have come to our attention: - The Popo Boost Event is not showing up on any of the servers We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Following issue has been resolved as of September 12th, 2024 16:37 KST Please restart the client for the normal application Thank you for your patience and understanding. The following issues have come to our attention: - The Popo Boost Equipments requires Advanced Blessed Shards and Litis Powders when refining. We are currently aware of the issue and trying to fix it. Following issue has been resolved as of September 12th, 2024 17:33 KST Please restart the client for the normal application Thank you for your patience and understanding. Thank you for your patience and understanding.