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KNOWN ISSUES
Known Issue: January 27, 2026
Greetings Saviors, The following issues have come to our attention: - Unable to purchase items from the TP Shop when attempting to spend more than 1,000TP at once. - The Golden Sunfish Event has not ended. The event will be extended until the scheduled maintenance on February 10, 2026. - The 10th Anniversary Attendance Check has not ended. Rewards can be claimed until January 27, 2026, at 23:59 (KST). - The Santa Teliavelis NPC was not removed. The NPC will be removed during the scheduled maintenance on February 3, 2026. Players may continue to use the NPC until then. Santa Teliavelis NPC will NOT appear in contents and raids We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: December 17, 2025
Greetings Saviors, The following issues have come to our attention: - [Fixed]Santa does not appear in Goddess Raids and Challenge Modes (Z Server Only) - [Fixed] Unable to start Popo Boost Season 9 Event (Z Server Only) - [Fixed] /Event command is not functioning properly - [Fixed] Fields and Equipment Collection Tab is not being displayed properly - [Fixed] 10th Anniv. Token Package II purchase count is limited to 6 - [Fixed] Glacial Coin Shop guide is not being translated [General Compensation] - Goddess Token(Austeja): 200,000 - Mercenary Badges: 200,000 Period: 12.17 (Wed) ~ 12.24 (Wed) 23:59 KST (Lodge Message Box) We apologize once again and thank you for your understanding. Tree of Savior will continue striving to deliver a better gaming experience. Regards, IMC staff
Known Issue: December 16, 2025
Greetings Saviors, The following issues have come to our attention: - The Popo Boost event banner does not show when entering via English ver. client We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] [Fixed] Known Issue: October 23, 2025
Greetings Saviors, The following issue have come to our attention: - [Fixed] Some new item names and event quest related text is shown as NoData when entering the game after verifying the integrity - [Fixed] Can not enter the game due to Error Code 1 when entering via English ver. client - [Fixed] The issue where some players were unable to move to their personal housing. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: October 21, 2025
Greetings Saviors, The following issues have come to our attention: - The Maple Festival NPC Shop did not reset - Black Market bid refund is refunded as Jurate Tokens - Using [Personal Housing] Big Tini Doll in house disconnects from the server Please refrain from using the following item: [Personal Housing] Big Tini Doll We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: September 30, 2025
Greetings Saviors, The following issues have come to our attention: - Saviors running non-Korean versions of Windows are unable to launch the client. - Some of the items are not being translated. (Archer - Hermit Special Class Unlock Voucher) We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. We would like to inform you regarding the game launcher autorun updated today (Sep 30). After the autorun update, we have identified an issue where the game could not be launched from the Japan/Global clients. As a temporary measure, we have removed this feature again, and we kindly ask for your understanding. The autorun function will be implemented in the future update. We apologize for any inconvenience this may have caused in your gameplay. We have sent Goddess Token (Austeja): 300,000 to the Lodge Message Box for the compensation. Please receive it before October 5. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: July 16, 2025
Greetings Saviors, The following issues have come to our attention: Zachariel Server Only: Some Savior's Token Travel time and Skill Cooldown has been increase after the temporary maintenance. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: July 16, 2025
Greetings Saviors, The following issues have come to our attention: - Zachariel server time has been advanced by 5 hours. Please be advised that all content schedules have been brought forward as a result of this issue We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: July 07, 2025
Greetings Saviors, The following issues have come to our attention: - Unable to enter Weekly Boss Raids and Remnant of Bernice Dungeon in [NA] Klaipeda, [EU] Fedimian, [SA] Silute servers The follwing issue will be fixed during tomorrow's maintenance. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff