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KNOWN ISSUES

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[COMPLETE] Known Issue; March 18, 2026

Greetings Saviors,   The following issues have come to our attention:   - Intermittent server instability   We are currently aware of the issue and trying to fix it. Until the issue is resolved, we kindly ask you to refrain from entering the Sealed Dragon Heights Party Raid and Personal Housing, as they are suspected to be causing the instability.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding. Greetings Savior,   On March 18, 2026, a patch went live on KST 10:16 due to the following changes: - The issue where client frequently crashes   Please leave the current area or channel for the normal application of the patch above. Thank you.   Regards, IMC staff

Known Issues
March 17th, 2026
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[COMPLETE] Known Issue: February 27, 2026

Greetings Savior,   On February 27, 2025, a patch went live on KST 22:21 due to the following changes:     - [Fixed] The issue where players can't join parties (W Server Only)     Thank you.   Regards, IMC staff

Known Issues
February 27th, 2026
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[COMPLETE] Known issue: February 26, 2026

Greetings Saviors,   The following issues have come to our attention:   -  The issue where players can't join parties   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding. Greetings Savior,   On February 27, 2025, a patch went live on KST 10:28 due to the following changes:   - Fixed the issue where players can't join parties (W Server Only) Thank you.   Regards, IMC staff

Known Issues
February 26th, 2026
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[UPDATE] Known Issue: February 10, 2026

Greetings Saviors,   The following issues have come to our attention:   - [Fixed] Constumes generated through Costume Collection can be registered to Guild Wardrobe - Client crashes intermittently when completing the raids   We are currently aware of the issue and trying to fix it. According to the issue above the features below has been temporarily disabled until further notice. - Registering Costumes at the Guild Wardrobe  - (Added on KST 19:30) Generating Costumes via Costume Collection Please note that any users found exploiting the issue above will be subject to sanctions.     If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
February 11th, 2026
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Known Issue: January 27, 2026

Greetings Saviors,   The following issues have come to our attention:   -  Unable to purchase items from the TP Shop when attempting to spend more than 1,000TP at once.   - The Golden Sunfish Event has not ended. The event will be extended until the scheduled maintenance on February 10, 2026.   - The 10th Anniversary Attendance Check has not ended. Rewards can be claimed until January 27, 2026, at 23:59 (KST).   - The Santa Teliavelis NPC was not removed. The NPC will be removed during the scheduled maintenance on February 3, 2026. Players may continue to use the NPC until then. Santa Teliavelis NPC will NOT appear in contents and raids   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
January 27th, 2026
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[COMPLETE] Known Issue: December 17, 2025

Greetings Saviors,   The following issues have come to our attention:   -  [Fixed]Santa does not appear in Goddess Raids and Challenge Modes (Z Server Only) -  [Fixed] Unable to start Popo Boost Season 9 Event (Z Server Only) -  [Fixed] /Event command is not functioning properly  -  [Fixed] Fields and Equipment Collection Tab is not being displayed properly - [Fixed] 10th Anniv. Token Package II purchase count is limited to 6  - [Fixed] Glacial Coin Shop guide is not being translated    [General Compensation]   - Goddess Token(Austeja): 200,000 - Mercenary Badges: 200,000   Period: 12.17 (Wed) ~ 12.24 (Wed) 23:59 KST (Lodge Message Box)   We apologize once again and thank you for your understanding. Tree of Savior will continue striving to deliver a better gaming experience.   Regards, IMC staff

Known Issues
December 18th, 2025
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Known Issue: December 16, 2025

Greetings Saviors,   The following issues have come to our attention:   -  The Popo Boost event banner does not show when entering via English ver. client    We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
December 16th, 2025
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[COMPLETE] [Fixed] Known Issue: October 23, 2025

Greetings Saviors,   The following issue have come to our attention:   - [Fixed] Some new item names and event quest related text is shown as NoData when entering the game after verifying the integrity - [Fixed] Can not enter the game due to Error Code 1 when entering via English ver. client - [Fixed] The issue where some players were unable to move to their personal housing.   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
October 23rd, 2025
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[UPDATE] Known Issue: October 21, 2025

Greetings Saviors,   The following issues have come to our attention:   -  The Maple Festival NPC Shop did not reset - Black Market bid refund is refunded as Jurate Tokens - Using [Personal Housing] Big Tini Doll in house disconnects from the server Please refrain from using the following item: [Personal Housing] Big Tini Doll   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
October 21st, 2025