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ANNOUNCEMENT
Goddess' Blessed Cube: June 26, 2018
Important: All the Goddess' Blessed Cubes follow the updated item list regardless of the date it was purchased. This policy will be standard unless stated otherwise. e.g. Goddess' Blessed Cube A (purchased in November of '16), B (purchased in January of '17) and C (purchased in May of '17) will all follow the item list the most current.
[LIMITED OFFER] Reset Pack DLC at 30% OFF!
Greetings, Saviors! For a limited time only, the Reset Pack DLC will be available on Steam at 30% OFF! Click the following links to get your own Reset Pack and make sure to read the details below. - Klaipeda - Fedimian - Telsiai - Silute Reset Pack DLC Available at 30% OFF until July 5, 2018. * Note: This product may be removed from Steam later on. If you wish to purchase the Restart Pack DLC, we advise you to do so in advance. DLC Content - Rank Reset Voucher x 1 [Untradable] - Stat Reset Potion x 1 [Untradble] PLUS! - Party Cone x 1 [Tradable] - Keistas Bravery Potion x 10 [Untradable] - Goddess Sculpture x 5 [Untradable] - Lv2 Keista Restoration Potion x 10 [Untradable ] - Settlement Support Potion x 10 [Untradable] ** Reset Pack DLC items can be moved via Team Storage. Reset Items = Rank Reset Voucher = A. When Using the Rank Reset Voucher: - You will not be able to use Rank Reset Voucher if you have unused rank-up cards left in your inventory. Remember that Rank Cards can only be used at the rank that precedes them. - The Rank Reset Voucher can only be used inside the cities of Klaipeda, Orsha and Fedimian. - To use the Voucher, you must unequip all items. - Any attributes you may be learning need to be complete before you use the Voucher. - The character to reset cannot be followed by a companion, so remember to leave your companion in your team lodge. - You cannot be using a shop (eg. a buff shop) at the time when the Voucher is used. - You cannot be crafting/enhancing items, enhancing gems or combining cards at the time when the Voucher is used. - If your character is a Templar and a guild master, you will need to transfer the guild to a new guild master or abandon the guild before you can use the Rank Reset Voucher. - Remember that you can be restricted from equipping any Circle 3 costumes you may have depending on the class you choose after the reset. - Remember that your character will have to be female in order to advance into Miko. B. After using the Rank Reset Voucher - Your character will be reset to class level 1, and you will be provided with enough Class EXP Cards to get your character back to the rank it was before the reset. You will be able to recover your pre-reset class level and EXP in full even if your character hasn’t reached class level 15. - All the attributes you learned will be reset and converted into attribute points, which you can use to learn new attributes at the corresponding Class Master. - All Monster Cards will be unequipped and sent to your inventory with no penalty applied. - Companion vouchers obtained from class advancements will be deleted. Already existing companions will not be deleted, but no additional vouchers will be provided if the corresponding companion already exists in your team. - The Rank Reset Voucher will not reset your stat points. = Stat Reset Potion = A. This item will reset all the stat points applied to your character. B. Your reset stats will be converted into status points that you can use to increase your stats again in the Character Info (F1) window. Press Shift and right-click to apply 10 points at a time. IMPORTANT 1. The Reset Pack will be released as four different DLCs, one specific to each server region, being tagged as [NA], [EU], [SEA] or [SA] accordingly. DLC products are region-exclusive, meaning they can only be redeemed in servers of their corresponding region (e.g. Fresh Start Packs tagged [SEA] or [SA] cannot be redeemed in Klaipeda, Orsha or Fedimian). Make sure to confirm your server region and carefully check the region tag of the DLC before you purchase. 2. Each DLC can only be purchased and redeemed once per Steam account. Accounts that have already purchased the Reset Pack will no longer be able to purchase this DLC for servers of the same region. 3. All DLC products are non-refundable once redeemed in the server.
[UPDATE] Official Forum Maintenance - June 24, 2018
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - [UPDATE] Maintenance Period : (EDT) 22:30 - 23:30 June 24, 2018 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Accounts Banned for Abuse as of June 18, 2018
Greetings Saviors, We have received reports of players utilizing programs that allow them to bypass the platforms in our Rainbow Trek event and retrieve the rewards. As stated in our EULA, we may immediately deny access to the Game, the Game Service, and Accounts at any time without notice if: (d) upon game play, chat or any player activity whatsoever which is, in our sole discretion, inappropriate and/or in violation of the spirit of the Game or Game Service. Therefore, after thorough investigation we have decided to permanently ban the accounts listed below as they have clearly violated our Terms of Service. We request that you report such behavior to us via Support Ticket to ensure that proper disciplinary action is taken. Thank you. The following accounts have been permanently banned: Fedimian Server: Twol*** Telsiai Server: Xanax*** Tad* Tas** Fed** Rize*** Vital*** tyIM*** BUSOH_SEN*** BU** double_rain*** mabobsu**** Dyam**** Kyou** Glycer*** Adam*** Euno*** R0YG*** Pomegr***** Silute Server: kawaiii*** Faf***
On Recent Enhancement Errors
Greetings, Saviors. We would like to offer some clarification on an item enhancement issue recently made known through our forums. The Error A problem was discovered where a specific item of 0 Potential failed to be destroyed even after several failed enhancement attempts. The same error could not be reproduced when we looked into the case, but investigating the “Error code: 9” message that accompanied it led us to the following conclusions: 1) In the database, the item was protected through the “item lock” function, but in the game server it was being mistaken for an unlocked item, something we believe is an extremely rare occurrence. 2) Enhancement attempts cannot be performed on locked items, of course, but because of this occurrence the attempt went through. 3) When the enhancement failed, a request was made to the database to destroy the item, but because the item was considered as locked in the database, it generated an integrity error. 4) Since an exception was created that allowed the item not to be destroyed, the game server should counteract that with a rollback, but due to its insufficient exception handling ability that is not what happened. Further Investigation Upon finding out about this error, we performed an investigation on equipment items across all iTOS servers to determine whether the same error had occurred in the past. We found two other instances of this error, spread across two different accounts. The results showed that both affected items had already been seized. Date & time Item Level Details 2017-Nov-08 05:29:44 Skull Breaker 315 - The item was considered as destroyed 7 times, so it was detected and seized by our team. 2017-Aug-23 17:01:21 Toy Hammer 75 - The item was considered as destroyed 3 times, so it was detected and seized by our team. In conclusion, the two items affected by this error no longer existed in the game. Future Measures We have now implemented a system that detects cases like this in real-time, and we will also be performing regular investigations to check for potential problems. Through future patch updates, we have plans to resolve discrepancies between server and database, and reinforce the processing logic responsible for determining the success of enhancement attempts. These updates will be applied to the game as soon as possible. Q&A 1) Does that mean the bug is fixed now? The error isn’t completely fixed yet, but even if it does occur again we are ready to detect and process it within a short amount of time. 2) Is there a way to reproduce the bug in-game right now? Some players have suggested that the error can be reproduced through specific addons, but we have yet to find any connection between them. We would also like to add that enhancement attempts performed one hit at a time or three hits at once are a mere visual difference and do not affect the actual chances of success. We offer our apologies for any misunderstanding that may have arisen from this issue. Thank you for your patience and understanding.
Goddess' Blessed Cube Pineapple Item REMOVED
Greetings, Saviors. We would like to offer an update on the issue of the Goddess' Blessed Cube Pineapple item. Pineapple item REMOVED The Pineapple item has been removed from this edition of the Goddess' Blessed Cube. As this item cannot be exchanged for medals. players who received the Pineapple from the cube and wish to exchange it may submit a Support ticket to receive an additional Goddess' Blessed Cube (from this edition of the Goddess' Blessed Cube only).
Compensation for Instability Issues
Greetings, Saviors. As announced earlier, we will soon be sending out compensation for recent instability issues to players in all servers. Common Compensation The following items will be delivered today to your team’s Message Box: - EXP Tome (14 Days) x3 - Challenge Mode One Entry Voucher (14 Days) x2 - Instanced Dungeon Multiply Token (14 Days) x2 These items will be sent to all teams in all servers. Please retrieve these items from your lodge within one month (check the expiry date of the message), and remember that timed items are untradeable and cannot be transferred via Team Storage. Feedback Rewards We will also be rewarding players who contribute with detailed, valuable feedback on instability issues via our Support ticket system with the following: - [Event] Token (30 Days) x1 This reward will be sent one time per team and only during scheduled maintenances. This reward applies only to players with tickets submitted from the date of this announcement. To be eligible for a feedback reward, your ticket must include all of the following information (players who submitted tickets before this announcement will also be eligible, even if one or two pieces of information are missing from the ticket): - Basic account info (server, team name) - Region (country/state/city where you access the game from) - Full PC specifications - Network status (ping test results*) - Addon use (do you use any, and if so which) - Antivirus use (do you use any, and if so which) - Precise dates and times of lag occurrence (server time) - Time when you first noticed an increase in general lag symptoms - Map(s) where you experienced severe lag - Sample video showing at least more than a few seconds of instability symptoms (YouTube link) * How to Run Your Ping Test 1) If you play in [SA] Silute, follow the instructions in [this post] (the first command test, not the online CloudPing test). 2) If you play in other servers, use the same test but replace “s3.sa-east-1.amazonaws.com” in the command with information from your own server: For [NA] Klaipeda, type “s3.us-east-1.amazonaws.com”. For [EU] Fedimian, type “s3.eu-central-1.amazonaws.com”. For [SEA] Telsiai, type “s3.ap-southeast-1.amazonaws.com”. 3) In your ticket (not on the forums), attach a screenshot of the results, as exemplified in the post linked above.
Leticia's Secret Cube Item List - June 12, 2018
※ IMPORTANT: Please note that your character must be above level 40 to use this content.
Official Forum Maintenance - Jun 03, 2018
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 Jun 03, 2018 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff