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ANNOUNCEMENT
Follow-up on Recent RMT Policy Changes
Greetings, Saviors. If you remember our previous announcement on RMT policy changes (click here to read it), you will know that we set out to reinforce Market surveillance and punitive action regarding Silver-selling accounts throughout the month of July, in order to test out a new approach to RMT activities. Today, we would like to present some of the results of those efforts, as well as announce our plans for the continuation of our updated RMT policies. Main Results - Investigated 345,167 individual Market listings/transactions. - Applied Strike 1 measures (warning) to 132 Silver-buying accounts. - Applied Strike 2 measures (temporary ban and items/Silver seized) to 15 Silver-buying accounts. - Applied Strike 3 measures (permanent ban) to 1 Silver-buying account. - Permanently banned 2,218 farming bot accounts. List of Accounts Affected Strike 1 (132 accounts) Strike 2 Kan**** Guz**** Zia**** Tru**** Eas**** Das**** Caw**** Yet**** Hol**** Zar**** dsb**** Aou**** Gar**** Pag**** Imo**** Strike 3 Lak**** Policy Improvements After assessing the results of the recent surveillance measures, along with the feedback received from players via our official channels, we have decided to apply the following additions and alterations to our RMT policy. 1) Market Surveillance Accounts eligible for Strike 1 measures will not only receive a GM warning, but will also have the items and/or Silver involved in the transaction permanently seized. No change is applied to Strike 2 and 3 measures. 2) GM Monitoring Accounts found to be using bots or practicing similar violations of our Terms of Service will now receive stronger restrictions when processed by a GM. On Strike 1, the account will be temporarily banned for 15 days. On Strike 2, the account will be permanently banned. Please refer to these changes for cases concerning account restriction disputes and related topics. Should there be any further alterations to our RMT policies, you will be notified in advance via a new announcement in our News page.
Goddess' Blessed Cube: Jul 31, 2018
Important: All the Goddess' Blessed Cubes follow the updated item list regardless of the date it was purchased. This policy will be standard unless stated otherwise. e.g. Goddess' Blessed Cube A (purchased in November of '16), B (purchased in January of '17) and C (purchased in May of '17) will all follow the item list the most current.
Official Forum Maintenance - July 29, 2018
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - [UPDATE] Maintenance Period : (EDT) 22:30 - 23:00 July 29, 2018 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
[Fan Art Festival Results] TOS Vacation: Summer is back
Greetings Saviors! It’s time, once again, to announce the winners of the TOS Vacation: Summer is back! As always, we greatly appreciate all the hardworking artists who took the time to participate in this TOS Summer theme. Anyway, as we mentioned before, prizes include: 500 TP + the next Goddess' Blessed Cube Costume + the In-Game Title ("Loving Summer") and, of course, your art as an in-game loading screen. Prizes will still be delivered via GM message during the scheduled maintenance on Jul 24, however, the next Goddess' Blessed Cube Costume will be delivered to the winners when the Cube is officially announced. Also please note that votes shared by the same IP addresses have been removed. The results of the user vote are a reflection of this adjustment. As we mentioned in previous voting results announcements, we review the submissions again before releasing the final results. This includes checking IP addresses and accounts that have been newly created. Now, first, the Staff Picks! STAFF PICKS Staff Ines Title: Doppelsurfer Server Name: Klaipeda Team Name: Havocsong Staff Sun Title: "Oh, no." Server Name: Klaipeda Team Name: WarNux Staff Letitia Title: Spooky Summer Season Server Name: Telsiai Team Name: The_Bluesorrow Staff Bob Title: Summer Solstice Server Name:Silute Team Name: Sirup Staff Amy Title: King of the Beach Server Name:Klaipeda Team Name: Acerbatus Staff Yuri Title: Summer With You Server Name: Klaipeda Team Name: Slainesazybum And now, the pieces chosen by you! Title: Light 'Em Up Server Name: Klaipeda Team Name: Lovkin Title: Underwater Server Name: Klaipeda Team Name: IHarmony Title: Back to the Beach Server Name: Klaipeda Team Name: TsukinoRES Title: Summer Fun Server Name: Telsiai Team Name: Shiseptiana Title: Goddesses’ Summer Break Server Name: Telsiai Team Name: nxLynz Title: Lay-Sea Relaxation Server Name: Klaipeda Team Name: oAo Title: Last summer Server Name: Telsiai Team Name: Oneepunch
[ALL SERVERS] Territory Wars Third Beta Test
Greetings, Saviors! After two testing periods in [NA] Klaipeda, we’re getting ready to start another round of official Territory Wars beta tests in all servers. The process will be similar to the first tests, with 6 days of GTW sessions, this time with NEW rewards for participation and feedback. If you’re interested in joining, make sure to read the entire announcement for all the feedback/reward details. Testing Schedule This Territory Wars test is scheduled to take place from July 24/25 to July 30/31, 2018 (depending on your server's schedule). The test sessions will take place in all servers on the following schedules: [NA] Klaipeda / July 25-31: EDT 22:00 - 23:00 [SA] Silute / July 25-31: EDT 22:00 - 23:00 (BRT 23:00 - 24:00) [EU] Fedimian / July 25-31: EDT 14:00 - 15:00 (CEST 20:00 - 21:00) [SEA] Telsiai / July 24-30: EDT 08:00 - 09:00 (SGT 20:00 - 21:00) Participation Rewards 1) Guilds that have participated at least once in a Territory Wars session during the test period (sent to your Guild Storage): - [Event] Talt x300 2) Individual players that have participated at least once in a Territory Wars session during the test period (sent to your inventory on the first time you enter a session): - Instanced Dungeon Multiply Token (14 Days) x4 - Goddess Sculpture (14 Days) x5 - Jumbo Dumpling (14 Days) x10 - x8 EXP Tome (14 Days) x1 - Settlement Support Potion (14 Days) x5 3) Guilds who have their first victory in the Territory Wars during the test period: - Recipe - Raid Portal Stone x10 (sent to your guild storage, must be retrieved by the Guild Master at the Event Notice Board before the next Territory Wars session) - Soaked Monster Card Album (14 Days) x1 (sent to your inventory, must be retrieved by your character at the Event Notice Board before the next Territory Wars session) 4) Daily attendance reward for individual players (sent to your inventory every day when you enter your first session of the day): - Emergency Repair Kit x10 - Miracle Seeds (14 Days) x1 - Challenge Portal Scroll (14 Days) x1 - Challenge Mode One Entry Voucher (14 Days) x1 - [Event] Elixir of HP Recovery x20 - [Event] Elixir of SP Recovery x20 5) Five-day attendance reward for individual players (sent to your inventory after you participate in at least one session per day for five days): - Territory Wars Tester Armband (30 Days) x1 - Emergency Repair Kit x30 - Attribute Points: 1000 x1 - 5-Star Gem Abrasive (14 Days) x1 - Lv 350 Berthas Weapon Selection Box (14 Days) x1 All GTW rewards are untradable. Remember that timed items are also not transferable via Team Storage. [Test] GTW Coins Besides the participation rewards mentioned above, we will be testing a new reward called GTW Coins, which will be handed to all guilds that successfully seize a Spot in a Territory Wars session. You will NOT be able to use the Coins for their intended purpose just yet, as we are only testing their delivery system. However, you can test retrieving GTW Coins whenever your guild seizes a Spot and include the results in your survey answers/forum feedback post. The Coins will be available 1 hour after the end of each session in your guild's Territory Wars setup UI (there will be a button on the right-hand side of the UI). GTW Coins must be retrieved by the Guild Master, and they are sent to your Guild Storage. GTW Coins supplied during the test sessions will be automatically deleted at the end of the current GTW beta period. The Coins are untradable, but they can be discarded. Feedback & Bonus Rewards Players participating in the Territory Wars test period are invited to leave their feedback about the new content through either our official forums or the Territory Wars survey linked below. Forum: [Gameplay Feedback >> Territory Wars] - make sure to create a NEW THREAD in the section Survey: [Guild Territory Wars Feedback] - answers accepted from July 25 to July 31, 2018 ONLY We will be granting additional rewards to participants who contribute with good quality feedback through those channels. 1) Players who participate in the feedback survey: - Miracle Seeds x5 Conditions a) Your provided account/spec information must be accurate. b) Your participating character must be of level 100 or above. c) You must complete all the questions in the survey. 2) Players who leave good quality feedback in the forums: - Keistas Bravery Potion x20 - Keista Protective Potion x20 Conditions a) Your provided account/spec information must be accurate. b) Your participating character must be of level 100 or above. c) The content of your feedback must be at least 50 words long (excluding account/spec information). d) Your post must obey the forum's Conduct Guidelines. 3) Top 3 players who leave good quality feedback in the forums: - Title - No. 1 Territory Wars Tester x1 - Territory Wars Tester Armband (90 Days) x1 Conditions a) You must have completed the feedback survey. b) Your provided account/spec information must be accurate. c) Your participating character must be of level 100 or above. d) The content of your feedback must be at least 50 words long (excluding account/spec information). e) Your post must contain at least one suggestion to improve the fun or balance aspect of Territory Wars gameplay. f) Your post must obey the forum's Conduct Guidelines. Feedback rewards will be sent after the end of the testing period (TBA) via Message Box. Teams eligible for feedback rewards will be individually selected by the Staff according to the conditions mentioned above. Remember that timed items are untradable and cannot be transferred via Team Storage.
Connect your Accounts for Special Gifts!
Greetings, Saviors! As some of you may already know, we have been informing you about the news and upcoming events in TOS via email for some time now. You may have also heard from friends or read in the forum that we have sent out special gift items with this month’s email. There will be more events like this in the future. That’s why we thought it’d be handy to provide you with a step by step guide on how to connect your TOS forum and Steam accounts. We would also like to add that having the correct Steam account will not only give you the chance to receive fantastic gifts with future events but it will also help us process your support tickets with greater efficiency to improve the quality of your gaming experience! Note: We are aware that some of you have not received your email yet but don't worry. The emails are being sent out in sequential order and we estimate that we will be done sending the emails by the scheduled maintenance on July 24, 2018. Furthermore, these presents can be received only once per account and will be delivered to either your registered mail account. 1. First, you need to locate the email that you received from us. Search your inbox and spam box for the email address noreply@imcgames.com 2. If you can’t find the email in your spam box or your inbox, make sure that you are looking in the correct email account. This should be the email address used for the Facebook/Google+ account that you used to log in to our forums. 3. Once you find our email, you will need to “undo spam”. How to do this will differ depending on the email service you are using, but if you are using Gmail there will be an option for that on top of the page below the search bar in your spam box. 4. After you have “unspammed” the email, open it and click on the link that says “Click now for your present” or the actual URL below the image. 5. Clicking on the image or the URL will lead you to the gift retrieval page on our forum. 6. Here, you can either: A) Connect your Steam ID to your forum account if you haven’t already. A pop-up window will ask you if you would like to connect your Steam ID. Clicking “Yes” will ask you to login to your Steam account. B) Or click on the “Change Steam ID” if you already have your Steam account connected to your forum account but it’s not the account on which you want to receive your gift. 7. Provided that you haven’t received your gift already, you will be able to select the server you want to receive your gift on and the items will be sent to the message box of your team lodge.
Leticia's Secret Cube Item List - July 17, 2018
※ IMPORTANT: Please note that your character must be above level 40 to use this content.
Temporary Maintenance Notice - July 13, 2018
Greetings, Saviors. We will soon perform a short maintenance for ALL SERVERS in order to carry out the following: 1) Fix the server instability issues that occurred following the July 10 maintenance by expanding and adjusting the server's equipment accordingly. 2) Correct the incorrect item (Megaphone, 14 days) listed in the Uphill Defense Shop to 6-Star Gem Abrasive. This maintenance is expected to take place on the following schedule: [EDT] 02:00 to 04:00 [BRT] 03:00 to 05:00 [CEST] 08:00 to 10:00 [SGT] 14:00 to 16:00 Note that this maintenance will affect ALL SERVERS. We will update this announcement when maintenance is complete.
[UPDATE] Policy Update Regarding RMT
UPDATE After the implementation of our new RMT policies, we have received multiple inquiries about accounts that have been banned with no prior warning, despite the 3-strike system described in this announcement. We would like to clarify that the 3-strike system was put in place to avoid taking unfair action against players who may not be using the Market to conduct RMT transactions. In cases where the accounts involved are proven to be taking part in RMT, those accounts will be immediately suspended without prior warning. Greetings, Saviors. Today we would like to address a subject that has always been a cause for concern to many in our TOS community: real-money trading, better known simply as RMT. Since the beginning of TOS, we have devoted our efforts towards cracking down on Silver-farming bot accounts but, for as long as there have been players looking to purchase Silver from these accounts, the practice of RMT has continued. For this reason, we have decided to update our policies on RMT by reinforcing Market surveillance and applying restrictions not only to accounts involved in selling Silver, but also to those involved in purchasing it. In the first step of this policy change, we will begin by reviewing items sold via Market from the date of this announcement until July 31, 2018. Should any case be found where the item was sold at a price far superior to its actual value, that item will be considered as a means for RMT and both seller and buyer accounts will be restricted. Accounts found to be selling Silver by purchasing inexpensive items from the Market at a much higher price will immediately receive a permanent ban. Silver-buying accounts found to have listed such items will be processed as follows: Strike 1 - GM message warning Strike 2 (within 3 months of Strike 1) - Listed items and Silver (or items purchased with that Silver) seized - 15-day ban Strike 3 (within 3 months of Strike 2) - Permanent ban In order to assess the new measures during this first phase and decide on how to continue improving our policy on RMT, we will be closely monitoring the operation’s results as well as players’ feedback and suggestions. Thank you.