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[SEA] Telsiai Server is Available To All Saviors
Greetings, Saviors! We made the decision to allow all players to play in the "Telsiai Server" due to sufficient server capacity. As such, players will no longer see a message stating that 'Access to the Telsiai server is temporarily restricted for new players." Thank you. Sincerely, IMC Staff
[COMPLETE] Scheduled Maintenance for May 24th, 2016
Greetings, Saviors! The servers are now back online. You will now be able to access the game. We would like to announce the details of our weekly maintenance for May 24th, 2016. Make sure to check below for the maintenance schedule and patch notes. Please note that other issues and bugs are also being worked on even if they are not mentioned below. [Maintenance Period] 01:00 to 05:00 (EDT) May 24th, 2016 [Patch Notes] 1. General Contents 1) Guild Related A. The guild master will be able to set the guild to 'Neutral' by checking the [Declare Neutrality] option on the Guild UI. B. Guilds may not declare war on other guilds or have other guilds declare war while 'Neutral'. C. It is not possible to Declare Neutrality during war. D. Neutrality will be maintained until manually changed by the guild master. E. Only guild masters are able to change the 'Neutral' state of the guild. F. 7 days must pass in order to change the guild status from 'Neutral'. G. Guild masters are now able to declare war on up to 3 guilds at once. [UPDATE] H. Planned restoration of guilds that have sent requests via the ticket system before [EDT] Sunday, May 22, at 11:59 PM. - Please refer to our previous announcement for more details. https://treeofsavior.com/news/?n=418 2) Miscellaneous A. Stats will now correctly be applied even after riding a companion. B. Earth Colimen Magician monsters will no longer drop loot from Keppa monsters. C. Included new loading images. D. Addition of TP retrieval UI as preparation for Steam Inventory Store and TP bundle implementation. 2. Quest Related 1) Tenants' Farm will now have Tree Root Crystals reappear at regular intervals. 3. Skill Related 1) Pardoner A. Simony - Players will no longer see a message stating that 'You do not have enough silver.' when out of Parchment. - Players will no longer see a message stating that 'This skill cannot be crafted.' when casting Simony for the first time. As always, we thank you for your continued support, enthusiasm and love for Tree of Savior. Sincerely, IMC Staff
[SA] Stuck Character Problem Fixed
Greetings, Saviors! Recently, a large number of players in [SA] Silute were affected by a problem where their characters were stuck in certain maps, unable to login to the world. We would like to announce that this issue was fixed by redistributing the server's channels, and stuck characters should now be able to login to all areas as normal. If you find that you are still unable to login with any of your characters in [SA] Silute, however, kindly send us a ticket on our Support page. On your ticket, make sure to mention the affected map and channel so we can work on further improving the server's condition. Other connection issues in the server are also being addressed and we will continue updating you as soon as we have new details. Thank you. Sincerely, IMC Staff
[Guild Delete Exploit] Now Accepting Guild Restore Requests
Greetings, Saviors. We recently fixed an exploit in the game that allowed players to disband their guilds without becoming the guild master (more details here). As a result, several guilds have reportedly been deleted unintentionally. We are planning to restore all guilds disbanded through this exploit during our next scheduled maintenance on May 24, 2016, and will now start accepting requests via Support ticket. Guild masters of guilds affected by the exploit may send in their requests via Support ticket (Type: Etc) until [EDT] Sunday, May 22, 2016, at 11:59 PM. Before you send in your request, make sure you read and understand the conditions below: - Only guild masters may submit a restore request for their guild - Requests must be submitted via Support ticket (Type: Etc) - We will accept requests submitted until [EDT] Sunday, May 22, 2016, at 11:59 PM How to submit your request via Support ticket (only submit if you are the guild master): 1) Go to the Support Page on our official website 2) If you haven't, verify your Steam account 3) Click on Submit Ticket 4) Select Type: Etc, then enter your information on the fields shown 5) Enter the following in Title: -GUILD RESTORE- YOUR GUILD NAME 6) In Description, enter the following information - Server: - Guild name: - Guild master character's name: - Approx. date and time guild was deleted (EDT): Let us know if you run into trouble when submitting your request. Sincerely, IMC Staff
How To Avoid Getting Stuck in [SA] Silute
Greetings, Saviors. If you are stuck in a map on [SA] Silute server, try selecting channels on the lowest part of the dropdown menu. Let us know if the problem persists for you via Support Ticket. Thanks. IMC Staff
[COMPLETE] Temporary Maintenance Notice
UPDATE : The servers are back up and you should be able to access all worlds again. Issues Fixed: - Players are no longer able to join guilds without being invited. Greetings, Saviors. We will soon be performing a short maintenance on our servers in order to improve overall world stability. The maintenance period will start at the following time: [EDT] 07:30 AM, May 17, 2016 This maintenance is expected to last approximately 40 minutes. Thank you for understanding. Sincerely, IMC Staff
[Complete] Scheduled Maintenance and Patch Notes - May 17th, 2016
Greetings, Saviors! The servers are back online and you will be able to access the game. We would like to announce the details of our weekly maintenance for May 17th, 2016. Make sure to check below for the maintenance schedule and patch notes. Please note that other issues and bugs are also being worked on even if they are not mentioned below. Maintenance Period 01:00 to 05:00 (EDT) May 17th, 2016 Patch Notes [General Contents] Fixed the problem of incorrect XP being printed for Gem Enhancement. Fixed the problem of traps summoned by a boss monster being printed on top of the UI. Fixed the problem of expressions not being printed after getting on and off of a companion. Fixed the problem of a monster icon for Yellow Gazing Golem on Adventure Journal not being printed. Fixed the problem of the mini-map icon for Zadan the Fedimian Storage NPC being printed as that of Market NPC. Fixed the problem of certain icons for potion items being printed identically. [Quest Related] Fixed the problem of the quest name 'Passing Words(1), (2), (3)' being inconsistent. [Skill Related] Fixed the problem of SP not being consumed if a character casts Kneeling Shot right after cancelling the previous Kneeling Shot by jumping. Fixed the problem of duration for Possession and Iron Skin getting shorter if received Quick Cast buff. The skill 'Raise Dead' shall be changed like below. - Fixed the problem of non-full HP Skeleton Soldiers getting summoned. - Fixed the problem of HP for Skeleton Soldier not getting increased even after the skill level did. As always, we thank you for your continued support, enthusiasm and love for Tree of Savior. Sincerely, IMC Staff
Guild Delete Exploit Fixed
Greetings, Saviors. It was brought to out attention that some players were abusing a bug in the game to disband guilds without becoming a guild master. We would like to announce that this issue was fixed during today's temporary maintenance and regular guild members are no longer able to delete their guilds at will. We are currently looking into further measures regarding disbanded guilds and users who abused this feature. Thank you to those who reported this problem to us; your contribution is always appreciated. Sincerely, IMC Staff
[COMPLETE / CORRECTED] Temporary Maintenance
UPDATE & CORRECTION: This post previously included an incorrect announcement regarding re-opening Telsiai server to F2P users. The plan is not yet solid nor substantial enough to be announced. We are discussing about the plan at the moment and we will officially and announce it when it gets properly decided. We apologize for the confusion it might have caused. UPDATE; MAINTENANCE COMPLETE: Our maintenance on all servers is now complete and you should be able to access the worlds again. Fixed Issues: - The guild delete exploit has been fixed (see HERE for details). - Schwarzer Reiter attributes are now functioning as normal. If you are learning an attribute still stuck on the 1-minute mark, please cancel it and learn it again. Greetings, Saviors. We will soon be performing a short maintenance on our servers in order to improve overall world stability. The maintenance period will start at the following time: [EDT] May 16, 2016, 03:30 AM This maintenance is expected to last for: 1 hour - on Klaipeda, Orsha, [EU] Fedimian, [SEA] Telsiai, and [SA] Silute 2 hours - on [SEA] Varena Thank you for understanding. Sincerely, IMC Staff